Customer Reviews for RV Corner Store
(U-Haul Neighborhood Dealer)

82 comentarios

1765 Briargate Blvd   Colorado Springs, CO 80920

(719) 596-3459

Horario

  • Mon–Sun
    7 a. m. - 9 p. m.

Servicios en esta ubicación:

Contáctanos

(719) 596-3459

1765 Briargate Blvd
Colorado Springs, CO 80920

Servicios en esta ubicación:

Horario

  • Mon–Sun
    7 a. m. - 9 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Beau M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Keith H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tamara H. 
Clasificación:
2.0

Was scheduled to pick up at 6:30am, attendant didn't arrive till7:30. Was rude. Less than 1/4 tank of gas, windows and mirrors on truck were very dirty, wiper blades were worn out.

Dennis D. 
Clasificación:
3.0

By no fault of the company the truck driving was difficult, as the am geek over-powered the cab.

Shaila W. 
Clasificación:
5.0

El cliente no dejó un comentario.

greg C. 
Clasificación:
3.0

It was a gas station…

Matthew S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Julia M. 
Clasificación:
2.0

Didn't have a dolly after I requested it, but was still charged for the dolly.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

allen H. 
Clasificación:
1.0

This is at a Gas Station. Had to complete final rental on the guys cell phone. Would think U Haul would at least require a tablet. Very inconvenient!!!!!!

Robert S. 
Clasificación:
5.0

Truck was covered in bugs and cab stunk.

Matt H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Susan A. 
Clasificación:
2.0

El cliente no dejó un comentario.

Estella F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherrie E. 
Clasificación:
5.0

This was the easiest truck pick up/ drop off ever! Did it all by phone and it was quick and easy.

Randall S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robyn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward D. 
Clasificación:
2.0

This location was not what I have come to expect from U-haul. Service was poor & they never came out to inspect the trucks before I took at. I was given a total with no explanation for the charges. I was charged for 2 days even though it was clearly returned within 24 hours.

Jonathan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darius L. 
Clasificación:
5.0

Clean the damn windshield anyhow...JEEZ

Paul G. 
Clasificación:
2.0

It was at a gas station with a scheduled 7:30 a.m. pickup, but the guy who was in charge of Uhaul rentals was not there when I showed up. The two gas attendants had to call the Uhaul guy for help. Needless to say I was there almost an hour trying to pick-up the truck rental.

Mark M. 
Clasificación:
3.0

El cliente no dejó un comentario.

nicole G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francisco R. 
Clasificación:
5.0

To clean Winshield

mary C. 
Clasificación:
3.0

Owner was preoccupied with his convenience store delivery. I had a furniture doll and he tried to give me a cheap one he had in his back room. Lucky one was already in there. The front windshield had a huge crack and was taped. There was also a check engine light. The fumes from the truck were horrible but I had to get moved.

William H. 
Clasificación:
2.0

The low tire pressure warning was on, but the tire looked ok. Cleanliness was so-so. I'm really irritated that the gas was not full. It should have a full tank, and I give it back with a full tank. That way there's no guessing how much gas I used. The contract didn't have the correct amount on there either. It showed a 1/4 tank, and I didn't realize it wasn't accurate until I got down the road. It only had an 1/8 tank. I put $15 in it and that only took it just over a 1/4 tank. I feel this is a ploy for U-Haul to try and get free gas. Hoping you'll; put more in it than you used. I needed moving pads, they didn't have any. You should probably just keep it to where you only have trucks at an actual U-Haul facility, and make the trucks are full on gas.

Jerry N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stanley C. 
Clasificación:
4.0

The customer service was friendly and helpful but it was certainly awkward going to a gas station/convivence store to rent the truck. Only one clerk trying to help me with the truck while they were also checking out customers buying gas, coffee, etc.

scott W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sergius F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay J. 
Clasificación:
4.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph D. 
Clasificación:
1.0

This is a gas station and the owner was very rude. Please call me if you want more information (214) 842-3888. He gave me a bad taste about Uhual.

SCOTT K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Conor P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert I. 
Clasificación:
5.0

The entire process was simple. I did the entire transaction on my phone. There were no surprises and everything worked exactly as expected. Raj was pleasant and professional. I would highly recommend renting from him.

Gerald M. 
Clasificación:
3.0

I ordered blankets but they had none

Logan H. 
Clasificación:
2.0

Location was a gas station. Fuel tank was 3/8 tank. Had to fuel up before we moved. Unacceptable

George R. 
Clasificación:
1.0

I felt the owner was trying to rip me off. When I returned the keys to the person behind the counter, he kept assisting his shopping/gas clientele and left me waiting for a long time to process my payment. When he finally rang me up he stated that it was $119 for the rental. I challenge the bill and had to wait again for him to redo the charges. It then went down to $61.44. I will not recommend anyone to this location as I don't trust that they will not try to rip them off. The truck and online experience was good.

Jose V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Appu V. 
Clasificación:
5.0

Person was not at location for pickup. Had multiple phone numbers for U-haul and called a cpl before I was able to be assisted by Jade to find out status of person giving U-haul keys after I did online check in. She was able to reach the representative that was on their way into store and they did eventually arrive well after initial pick up time and it was a quick transaction. Although it was an inconvenience at first trying to get it squared away, the compensation for my experience was greatly appreciated and helpful to the circumstances… Thank you!

Chanda M. 
Clasificación:
1.0

Stop screwing over your customers. If one is getting charged per day and returns it early by several days, then do the right thing. Go Penske!

TOMMY M. 
Clasificación:
4.0

I was supposed to pick up at location I originally made reservation but when I went there they didn't have truck so I had to go to another location to pick up the truck. Was inconvenient for me.

gARY C. 
Clasificación:
5.0

This man was extr c

VALDAIS S. 
Clasificación:
4.0

The cup holder was dirty and there was an engine light on that a probability of failure may happen on the road. I just take the risk the engine light is only for oil change.Also, initial fuel was only 3/4 but the paper work was 7/8. I have no time to report as i need to go.

yekwong K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALENA O. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDNA T. 
Clasificación:
5.0

I was very pleased with the service and unit. The rental process was very easy!

Randall G. 
Clasificación:
3.0

I attempted to contact customer service for a partial refund. The air conditioning unit did not work very well in the truck

KEVIN H. 
Clasificación:
3.0

I did not want, need, or ask for the “safe move” coverage however it was added to my bill.

JOSHUA D. 
Clasificación:
3.0

Vehicle was filthy. (Dorito chips left all over the floor). Vehicle had cracked windshield (approx 18")and vendor made no mention of it.

JOHN S. 
Clasificación:
4.0

El cliente no dejó un comentario.

lisa W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew G. 
Clasificación:
5.0

Associate was very helpful and friendly

NATHANIEL H. 
Clasificación:
5.0

Staff was EXCEPTIONALLY helpful! Fast & easy drop off! Would go again!! Would be helpful to note/clarify that we go into the gas station & the attendant checks us in. There is no UHaul sign, only other trucks parked there.

JOANNE M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Donald C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul B. 
Clasificación:
3.0

The location is inside the gas station and everything was done on the employees' smartphone. I ordered the blankets, and when I was checking out equipment a representative said there are no blankets available and I need to go to a different location to rent them. I think this location doesn't have or provide anything other than trucks, so if you want to rent something with a truck you need to go somewhere else. Although it was quick, the was no way to review the order other than in your email. Customer service also needed some improvements.

Vadim K. 
Clasificación:
1.0

Trucks filthy, spent and hour cleaning it. Attendant showed up 1 1/2 hours late from advertised opening time.

Mario C. 
Clasificación:
2.0

I picked up the Uhaul in Nebraska and the whole area where you store stuff was covered in dirt. The ramp was caked thick with dirt and gravel. Everything else was fine. When I dropped off the Uhaul at this location, I was asked if there was anything wrong with the truck. I told them about the dirt everywhere, and that it was picked up that way. I just moved and didn't have any cleaning supplies, and it was also not my mess (and all of my things got covered in dirt), but I was still charged a cleaning fee. A little bit frustrated that I had to pay for someone else's mess. Also, this location is on the back side of a gas station. I wasn't even sure where to park the Uhaul, or what to do with my key. I walked inside and help it up, questioning, and was helped. But signage or something would be nice so people know.

Taylor M. 
Clasificación:
3.0

El cliente no dejó un comentario.

MEAGAN R. 
Clasificación:
3.0

the drivers seat belt did not work Very Dangerous!!!! the wind shield was very dirty, and wipers were bad....

kenneth S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bret G. 
Clasificación:
4.0

We dealt with the employee at the location instead of the person who signed us in but she was in communication with him and all went great.

Robert L. 
Clasificación:
2.0

Business was too small! We were returning a 26' van.

WILLIAM C. 
Clasificación:
4.0

El cliente no dejó un comentario.

edwin A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bob B. 
Clasificación:
1.0

We had a 2 day rental and it was changed to a one day without our approval which put us in a bind.

Stacy J. 
Clasificación:
4.0

The fuel gauge was just touching the full mark. So I stopped across the street to top off the tank. It held another 4 gallons of fuel.

Rex B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Trudy J. 
Clasificación:
5.0

nice people

George H. 
Clasificación:
3.0

My card got charged for insurance when i specified no insurance

Tracy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

susan L. 
Clasificación:
5.0

Both Gentlemen at pickup and drop off were friendly and helpful. I would recommend this location for Uhaul rentals to anyone in Colorado Springs!

Ciera R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane S. 
Clasificación:
1.0

When I originally placed my order, it was with a dolly due the amount of pieces I needed to move, I was told there wasn't one available so I had to purchase one for $70 from Home Depot. When I returned the truck early I was informed that I would be getting money back when I was charged more. I also left my garage opener in the truck and when I went to pick it up, the agent who had it said “that will be $30” I was appalled and beyond disappointed in the customer service. I will not use uhaul again since I know as an active duty service member, I will receive more professional customer service and a military discount with Penske.

Christopher M. 
Clasificación:
5.0

The gentleman that helped us was so nice

Timothy J. 
Clasificación:
1.0

I was charged $70.00 for renting a 10” truck less than a day. I received emails to “return the truck” and my daughter received MULTIPLE calls while at her work. The charge was supposed to be “$19.95” plus $14.00 for the insurance. We also filled it up with gas before returning. I will be disputing the charges with my bank as we had to go rent another truck from another company to finish moving. I will never use any of U Haul's services ever again.

Eric L. 
Clasificación:
4.0

El cliente no dejó un comentario.

David C. 
No se han enviado comentarios para esta ubicación.

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