Customer Reviews for Hurst Towing & Recovery
(U-Haul Neighborhood Dealer)

83 reviews

306 Hwy 31   Mooresburg, TN 37811

(423) 500-9026

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(423) 500-9026

306 Hwy 31
Mooresburg, TN 37811

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

CHARLES COURTOT 
Rating:
4.0

Customer did not leave a comment.

Shelia England 
Rating:
5.0

Excellent service!

George Umanah 
Rating:
5.0

Customer did not leave a comment.

Brandon Childree 
Rating:
4.0

Clearer drop off instructions and ensuring paperwork is acurate

Vimala Mahapatra 
Rating:
5.0

Nothing

Steve Robertson 
Rating:
3.0

Right taillight out. Noticed it on pickup. Asked woman to note it on my contract. She refused, saying it was recorded on the account. Drivers side ratchet very stiff; needs lubrication.

Joseph Greenleaf 
Rating:
5.0

They were extremely nice, answered all our questions, and was very fast

Kimberly Harmon 
Rating:
5.0

Only thing I can think of is it would have helped us if the truck had the slide out ramp. People were very nice and friendly to deal with.

Rita Jefferson 
Rating:
5.0

Customer did not leave a comment.

David Knight 
Rating:
5.0

Customer did not leave a comment.

David Drinnon 
Rating:
5.0

Very helpful friendly and would recommend for any of your moving needs. Good location. Give them a thumbs up.

David Davis 
Rating:
5.0

Customer did not leave a comment.

Sonny Moore 
Rating:
5.0

Customer did not leave a comment.

Joe Janucik 
Rating:
4.0

Customer did not leave a comment.

George Carpenter 
Rating:
5.0

Very nice people to work with, very helpful. Highly recommend them.

Barry Whitecotton 
Rating:
5.0

Customer did not leave a comment.

Charles Marohnic 
Rating:
5.0

Nothing, They were great , super nice. Help me with all my towing needs.

Todd Nash 
Rating:
5.0

Very friendly and knowledgeable

MICHAEL MECADO 
Rating:
5.0

Very friendly staff, equipment very well taken care of. I will definitely use them again in the future.

Matthew Spaulding 
Rating:
5.0

Customer did not leave a comment.

Ryan English 
Rating:
5.0

Customer did not leave a comment.

Scott Shuff 
Rating:
5.0

Customer did not leave a comment.

Ryan English 
Rating:
5.0

Customer did not leave a comment.

Larry Maysilles 
Rating:
5.0

Customer did not leave a comment.

Michael Thacker 
Rating:
5.0

Excellent service. Rented here a couple of times now.

Larry Thomas 
Rating:
5.0

They were helpful and very friendly.

Eric Webster 
Rating:
5.0

Great customer service, clean facility and well maintained truck.

Christen Levesque 
Rating:
5.0

Highly recommended! Very helpful staff, fully stocked for your needs. Thank you

HERSHEL HOWARD 
Rating:
5.0

Customer did not leave a comment.

rob washington 
Rating:
5.0

Our favorite uhaul team to work with!

Ryan English 
Rating:
5.0

Customer did not leave a comment.

William Coleman 
Rating:
5.0

Customer did not leave a comment.

Danny Weems 
Rating:
5.0

Nothing LOL

William Stewart 
Rating:
5.0

They are absolutely excellent. Mrs. Hurst came in early so I could pick up a trailer early so I could get to Knoxville SamsClub at 9am and make 3 deliveries in 375 miles.

William Stewart 
Rating:
5.0

Great location!

Kathryn Bennett 
Rating:
5.0

I found this u-haul location to be very helpful. Thanks for everything, Steve Bollenbach

Steve Bollenbach 
Rating:
5.0

Always friendly and excellent.

William Stewart 
Rating:
5.0

Love the people love the service!!!

Charles LaMar 
Rating:
5.0

Great service and people here!! My new go to rental service place.

Charles LaMar 
Rating:
5.0

They had a jack to lift it off the ball

Allen Cripe 
Rating:
5.0

I don’t have any suggestions. You guys are right on the money. I definitely will use you again.

Dakota Parker 
Rating:
5.0

Excellent service

KEITH WINDES 
Rating:
5.0

Customer did not leave a comment.

Douglas Wood 
Rating:
5.0

Great service!

Vickie Blackwell 
Rating:
5.0

Customer did not leave a comment.

Kyle Farr 
Rating:
5.0

The problem was not with Hurst. After talking to a few Representatives and was told I would get a call back within 24 hours and have not about the billing that is a definite bad review. Bad billing bad review and nothing has been fixed. Was told one price and then they build another price.

Ricky Newsome 
Rating:
5.0

Easy transaction. Friendly employees. I would recommend to others.

Brenda Mead 
Rating:
1.0

What can you do for the next customer, cancel your contract with this company. They committed debit card fraud, they are rude, they tried to cheat me out of money.

Joseph Pardue 
Rating:
4.0

Customer did not leave a comment.

Edgar Cloud 
Rating:
5.0

Customer did not leave a comment.

Gary Pyle 
Rating:
5.0

Customer did not leave a comment.

Kellie AISTROP 
Rating:
5.0

Customer did not leave a comment.

Heather Miracle 
Rating:
5.0

nothing they were extremely helpful

HARTMAN WEISE 
Rating:
5.0

Customer did not leave a comment.

Ronald Ingram 
Rating:
5.0

Customer did not leave a comment.

John Mallicote 
Rating:
5.0

Customer did not leave a comment.

Joseph Ensminger 
Rating:
5.0

Customer did not leave a comment.

Victor Gulino 
Rating:
5.0

Nothing. Service was excellent!!

Laquita Collins 
Rating:
5.0

Customer did not leave a comment.

Kathyrn Burns 
Rating:
5.0

Nothing! Excellent customer service, clean equipment and wonderful owners.

Tracy Volz 
Rating:
5.0

Customer did not leave a comment.

Patrick Yuengling 
Rating:
5.0

Customer did not leave a comment.

Patrick Yuengling 
Rating:
5.0

Great place to rent from. I feel safe with the equipment knowing they check things before it leaves their lot.

Anita Warrington 
Rating:
5.0

Customer did not leave a comment.

JOSEPH JONES 
Rating:
5.0

Customer did not leave a comment.

Carolyn ogle 
Rating:
5.0

Hurst Towing and Recovery were awesome to deal with. Amanda and Jason were great and very helpful!

Patrick Yuengling 
Rating:
5.0

Customer did not leave a comment.

CRAIG OUTWATER 
Rating:
5.0

Customer did not leave a comment.

Tiffany Alder 
Rating:
5.0

Owners are friendly and knowledgeable. Amanda answered all of my questions and helped with coupling the dolly to the hitch. I will most definitely use Hurst towing for all of my Uhaul needs.

ISAAC HARRIS 
Rating:
5.0

Great customer service, very helpful. Highly recommend renting from this place.

ANITA WARRINGTON 
Rating:
5.0

I highly recommend Hurst towing and Uhaul . they were pleasant, efficient and adjusted the mileage fee downward without me having to point it out. Excellent

Bonnie Zappulla 
Rating:
5.0

Very friendly and super nice

MCHENRY MANNING 
Rating:
5.0

Customer did not leave a comment.

PAUL MOCNIAK 
Rating:
5.0

Hurst Towing when above and beyond for us when we returned the truck. The truck was due back on Thanksgiving day. We knew no place was going to be open to return it on Thanksgiving so we wanted to return it the day before. Ms. Hurst actually stayed late so we could drop the truck off and not have to keep it an extra day. I would highly recommend this place.

Vickie Waddell 
Rating:
4.0

Customer did not leave a comment.

SHANE MCDOWELL 
Rating:
5.0

Customer did not leave a comment.

KEITH WINDES 
Rating:
5.0

Always very helpful at this location.

ANITA WARRINGTON 
Rating:
5.0

Great customer assistance. Amanda is the best!

JAMES HENRY 
Rating:
5.0

Customer did not leave a comment.

DONNA DOWNTON 
Rating:
5.0

These people are amazing no changes needed

JESS CHAPMAN 
Rating:
5.0

Great customer service!

Erasmo Arencibia Robaina 
Rating:
5.0

Customer did not leave a comment.

LUCINDA WATERS 
No reviews have been submitted for this location.

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