Customer Reviews for RJM Commercial Storage Solutions LLC
(U-Haul Neighborhood Dealer)

38 reviews

14 Hwy WW   Wright City, MO 63390

(636) 384-1354

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(636) 384-1354

14 Hwy WW
Wright City, MO 63390

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The service person @ location is fantastic. Definitely using this location again.

Gary Marshall 
Rating:
5.0

Excellent communication and service. Jenny was excellent.

GREGORY STRAWHUN 
Rating:
3.0

Customer did not leave a comment.

Greg Blanton 
Rating:
5.0

Maybe be more close to the highway, is kind of far away and a long drive

Guillermo Diaz 
Rating:
4.0

The new locations were fine. Did not speak with anyone at either location

David Easterday 
Rating:
4.0

Customer did not leave a comment.

Scott Meier 
Rating:
5.0

I would like to emphasize that this was not thw original scheduled return address. Wright City Liquor was the original scheduled location. When returned, they denied acceptance even though it was scheduled. They relocated me to RJM storage, which was very inconvenient. The Wright City liquor should not have accepted drop off originally if they couldn’t accept it, defeating the the reason for scheduling the drop off when scheduling and paying for the rental.

Nedra Wartick 
Rating:
1.0

Customer did not leave a comment.

Robin Aslinger 
Rating:
5.0

Customer did not leave a comment.

Frank Sauer 
Rating:
5.0

I was treated very well. They went above and beyond to make sure everything was right.

Gerald Schulte 
Rating:
5.0

Very pleasant easy to work with

Terri Felten 
Rating:
5.0

Customer did not leave a comment.

Jamie Smith 
Rating:
5.0

Customer did not leave a comment.

Susan Simon 
Rating:
2.0

Customer did not leave a comment.

Brian Derby 
Rating:
5.0

Customer did not leave a comment.

DENNIS LARGENT 
Rating:
5.0

Customer did not leave a comment.

Joy Lynn Schien 
Rating:
5.0

Customer did not leave a comment.

Doug Justice 
Rating:
3.0

24750297 - I was supposed to drop off at a different location. The employee came out and told me I need to take to another location. I told him I just finished a 12 hour drive and want to leave it there where I had planned. "Jim" (he was reluctant to give me his name) refused and I took it to another location where they were closed. I called "Jim" and was told just to leave it. Next morning I went on your site and saw that when dropping off I should have scanned a barcode if no one was there so I drove all the way back and scanned the bar code. "Jim" made the whole rental experience horrible.

John Cooke 
Rating:
5.0

Customer did not leave a comment.

Derek Reed 
Rating:
3.0

Unfortunately this wasn't the original return location and these comments are more applicable to them than RJM. I am answering N/A to RJM because I had no interaction with them. Everything with Wright City Liquor would be a 'No'.

John Holbert 
Rating:
2.0

While RJM was very nice and helpful it’s not the location I arranged to deliver the truck. The arranged location said they couldn’t take the vehicle because they were too full so I had to drive out of the way with a friend who was picking me up to drop off the truck. What compensation is U-Haul going to give me?

Lee Kling 
Rating:
4.0

Customer did not leave a comment.

Richard Michel 
Rating:
5.0

Customer did not leave a comment.

FRANK SAUER 
Rating:
5.0

Fast, easy, helpful, courteous— thank you!!

Josh Sher 
Rating:
5.0

Customer did not leave a comment.

FRANK SAUER 
Rating:
5.0

They did a very good job and being able to use the 2 trucks made the Troy Knights of Columbus No Hunger Holiday a grand success. Thank you very much and God Bless.

GERALD SCHULTE 
Rating:
5.0

Customer did not leave a comment.

Sandra Schafer 
Rating:
5.0

I was supposed to drop off at Wright City Liquor and they refused to accept the vehicle. said too many trucks there all ready and their limit was 3. Was never told that was the rules or i could have returned it earlier in the day and not be redirected somewhere else for the reutrn. very inconvieinent.

keith maddox 
Rating:
2.0

We had a 10ft. Reserved. At 5pm the night before I had not received the confirmation email so I called. Phone just rang. 7:30 next morning I called and talked to a Heather. She said she left early the night before and did NOT forward her phones. We got stuck with a much bigger truck AND had to drive to pick it up. Was told it was this or nothing. HORRIBLE customer service.

SEAN MCINTOSH 
Rating:
3.0

Air conditioner did not work and the roof of the truck had a leak. I had water all over my furniture and mattress. TRAIN WRECK

Jon Taylor 
Rating:
5.0

Customer did not leave a comment.

Matthew Grabanski 
Rating:
4.0

Very limited selection so I'm glad I reserved in advance. Easy location, good folks.

Richard Foster 
Rating:
5.0

Customer did not leave a comment.

Richard Bourisaw 
Rating:
5.0

The truck was in an accident before we rented. The damage was embarrassing and a serious safety hazzard . There is a huge bubble in the inside of the rear passenger tire that cost us time for the trip due the the safety of a possible blow out!! RJM was not aware of the tire damage,but was made aware of body damage when they received the truck. There should have been a complete inspection of the truck before it was rented out again!!

Sandra Schafer 
Rating:
5.0

Great service...thanks...

Bob McNeill 
Rating:
5.0

Customer did not leave a comment.

Brian Lenk 
Rating:
4.0

Customer did not leave a comment.

Daniel Irwin 
Rating:
5.0

Customer did not leave a comment.

Justin Vance 
No reviews have been submitted for this location.

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