Customer Reviews for RGs Rental LLC
(U-Haul Neighborhood Dealer)

17 reviews

101 W Hwy 38   Hartford, SD 57033

(605) 528-3050

Office Hours

  • Mon-Fri: 10 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(605) 528-3050

101 W Hwy 38
Hartford, SD 57033

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–4 pm
  • Sat-Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

nobody there .

Scotty Lind 
Rating:
5.0

Customer did not leave a comment.

Mary Monthei 
Rating:
5.0

Customer did not leave a comment.

Diane Bruntz 
Rating:
3.0

provide education regarding the safe insurance of $25.00. my husband declined it but individual renting trailer out said he couldn't get it off the invoice. I spent over 90 minutes (most of them on hold waiting for a customer service rep) of time requesting a refund of this $25.00. We did receive the refund but this was a negative of the experience.

George Gehlsen 
Rating:
3.0

No one in office when returning uhaul

william einck 
Rating:
3.0

Used car lot. Location was closed.

Troy Holsworth 
Rating:
2.0

Couldn’t find anyone to talk to. I myself am totally computer illiterate, probably my fault because I really didn’t know what to do but I appreciate the use and the lovely vehicle I got thank you

bruce nothdurft 
Rating:
2.0

My text stated a pick up location in Sioux Falls. However when I got there they didn't have the rental and said I had to go to Hartford. We get there and nobody is onsite. The rental truck was only half full. When I returned the truck, I returned it with a half full tank and was charged an extra fee for not being full. I feel like I got jipped.

Nancy Kayl 
Rating:
5.0

Nothing! Great having this location, saves trips to Sioux Falls.

Aaron Carlson 
Rating:
5.0

Customer did not leave a comment.

Virginia Christensen 
Rating:
1.0

Phone number was always busy. Business closed before their posted time. Ended up calling number on their sign and was told they “don’t deal with uhaul, but leave the truck” and they’d let someone know it was there.

Gina Frerichs 
Rating:
5.0

Customer did not leave a comment.

Kyle Wengler 
Rating:
5.0

Customer did not leave a comment.

DEBRA RAPER 
Rating:
3.0

Trailer did not have working tail lights on right side, did not have working brake lights on left side or bottom right side. Turn signals also were not working. There were no other trailers available in the requested size at this or any nearby location. This made for a very unsafe trip from Iowa to North Carolina, particularly during night time hours.

Lori Bogenreif 
Rating:
3.0

I was redirected to three different places. Hartford was rather inconvenient. I lived in Lennox. The service rep named Rhonda out of Fargo was rude. I was told one place by the original place I was supposed to pick up in Sioux Falls and she tried to argue with me. The person named Ryan who I dealt with was alright.

Alex Mason 
Rating:
2.0

We were charged more then the price that was arranged by the Uhaul person who made the reservation for me. No one was at the location when we picked up the truck. The person we talked to on the phone from the pick up location was polite!

Laura Pedersen 
Rating:
1.0

Answer the phone !!!!! Call when you are supposed too!!!!!!!

Steve Vanzee 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

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