Customer Reviews for R Agostino & Sons
(Distribuidor de U-Haul del vecindario)

466 comentarios

1133 & 1151 John Street Rd   Thunder Bay, ON P7B2A4
(N of Hwy 17)

(807) 767-1109

Horarios de la ubicación

  • Lunes - Viernes:
    9 a. m. - 12 p. m. / 1 p. m. - 4 p. m.
  • Sábado - domingo:
    9 a. m. - 12  p. m.

Servicios en esta ubicación:

Contáctanos

(807) 767-1109

1133 & 1151 John Street Rd
Thunder Bay, ON P7B2A4
(N of Hwy 17)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes - Viernes:
    9 a. m. - 12 p. m. / 1 p. m. - 4 p. m.
  • Sábado - domingo:
    9 a. m. - 12  p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

LOIS K. 
Clasificación:
5.0

All good

Elena P. 
Clasificación:
3.0

Was supposed to have newer model but got stuck with a price of junk that broke down twice, the windshield washer fluid also didn't work along poor lighting. Never again for the price we paid.

Winston R. 
Clasificación:
5.0

Great experience. Everything went exactly as planned Thanks to both locations for accommodating us.

Frank S. 
Clasificación:
3.0

It was a terrible experience prior. Not impressed

Lyne B. 
Clasificación:
5.0

El cliente no dejó un comentario.

monty P. 
Clasificación:
5.0

El cliente no dejó un comentario.

gary M. 
Clasificación:
5.0

Great service on pick up

Martin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jed Z. 
Clasificación:
3.0

This location has two addresses which confuses your 24/7 app. It took over an hour to pick up the truck because I had to walk around two lots to find the precise “location” of the vehicle which was on the lot next door to the actual truck!

Sarah B. 
Clasificación:
5.0

Joe was amazing. Very friendly, helpful and personable. Would definitely go back to this location. Top notch service.

Shawna D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suliman G. 
Clasificación:
5.0

This was my 1st experience with Joe. Great guy and great service. I am moving my family and business to Thunder Bay . I'm sure Joe will see us a few more times over the next few months.

jack W. 
Clasificación:
5.0

Very helpful and makes sure you understand what you are getting. With u haul you must always allow for some sort of snag in your pick up of equipment. I allowed for 3 hours of delay and then it won't bother you if things don't work out . I rented a 15 and car trailer ….ended up with a phone call 2 days before the rental and was told I was getting a 15 foot truck and a car dolly. That imposed a lot more work to get the vehicle home. So be aware that the rental units aren't always at the location you are going to and may have to go to another location to pick up your rental.

GERALD P. 
Clasificación:
5.0

It went smoothly

Brian P. 
Clasificación:
5.0

Joe was organized, knowledgeable, friendly and helpful. Very professional.

Tom D. 
Clasificación:
5.0

This is the second consecutive summerI have rented a trailer from Joe D'Agostino. He is unparalled in his politeness, courtesy, promptness, and help. The best to deal with in Thunder Bay.

Alistair B. 
Clasificación:
3.0

The truck was so dirty that I couldn't check for scratch. I found in the cup holder a cutter blade left by the last user. I have received an email confirmation with a different address at the other end of the city. Thanks to the owner of that place he figured out where my truck really was. The employee at the real pick-up location was very helpfull.

Philippe G. 
Clasificación:
5.0

Very helpful and polite.

Paula B. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVE A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mitchell H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan S. 
Clasificación:
2.0

I got charged 429.41$ from R Agostino when I was supposed the get a credit of 40$ for a trailer that I pulled to Winnipeg as a favor that you guys at head office asked me for and on top it ended up costing me more when in reality I was supposed to paid 357.00$ taxes incl. plus a other charge of 89.15$ total paid=518.56$

Miguel V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca F. 
Clasificación:
5.0

It was such a easy process I don't think joe could have done better

Lars H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick M. 
Clasificación:
5.0

Uhaul changed the size of the truck I had reserved on the day I was scheduled to pick up the rental. It was a much smaller truck and would not have accommodated my needs. Fortunately I found the correct size at another location and was able to complete the move.

Allen F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

paul G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edgar L. 
Clasificación:
5.0

I dropped the uhaul off using the app. Didn't see or talk to anyone. I filled the tank up to where it would have been if I didn't have to drive it an hour.

Crystal M. 
Clasificación:
5.0

El cliente no dejó un comentario.

rodney D. 
Clasificación:
4.0

El cliente no dejó un comentario.

IFEANYI N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Emma O. 
Clasificación:
2.0

Drop off trolley at around lunch!no one was there. Drop off trailer close to entrance!

Regis N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert T. 
Clasificación:
4.0

We had a terrible time actually getting the uhaul... the uhaul people messed up our reservation multiple times and we had to go to two different locations and wait over an hour to get it. Once it was finally figured out the man at the uhaul pick up location was very nice and the uhaul was great.

Piper N. 
Clasificación:
5.0

El cliente no dejó un comentario.

David I. 
Clasificación:
5.0

Everything was great it was a great experience was ready for pick up great customer service wouldn't change anything

Monica S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna M. 
Clasificación:
4.0

The sales individual with extremely courteous and friendly

Mike P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jed Z. 
Clasificación:
5.0

It was ready for pickup. Joe was there to hook it up and made sure I was comfortable using the trailer. Will use this site again for sure.

Christopher L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joanna M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barrett O. 
Clasificación:
5.0

Make sure the place you send someone to is open. This place was good enough to quickly accommidate me last minute because Woody's was closed.

Peter E. 
Clasificación:
5.0

All good

Jack N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bridget H. 
Clasificación:
5.0

Fast and easy pickup, had a minor complication with my online check in which Joe handled quickly and professionally without any inconvenience. Would definitely recommend this location.

John O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara G. 
Clasificación:
4.0

El cliente no dejó un comentario.

SANDRA B. 
Clasificación:
5.0

This was the best uhaul rental service that I have ever experienced!

Karen T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard L. 
Clasificación:
4.0

El cliente no dejó un comentario.

John T. 
Clasificación:
3.0

I was told by a uhaul Rep that I would only be charged for a 10 foot because it was your fault that their wasn't one available.

Jeremy S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sean M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Simon D. 
Clasificación:
5.0

Nothing, experience was simple and straightforward.

Spencer B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe L. 
Clasificación:
4.0

Joe was very friendly & professional in dealings. Everything was great!

Alan W. 
Clasificación:
5.0

You should not try to fix something that isn't broken!

Patrick M. 
Clasificación:
5.0

I only have positive feedback. Thanks for a great first overall experience

JANIS C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Peter F. 
Clasificación:
5.0

El cliente no dejó un comentario.

David A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dwayne H. 
Clasificación:
5.0

Joe is great and a long time friend and I love the service and did a great job explaining everything, and let us have the trailer for an extended time considering our situation, very much appreciated, thanks again and will be renting from him again when needed! Thank you so much!

cheyenne Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Braden P. 
Clasificación:
5.0

Joe even helped me to attach the trailer to my car. Very friendly. Thank you! Will rent here again!

Bruno M. 
Clasificación:
5.0

There was an issue with the trailer wiring when picked up but joe brought out his tools and had it repaired within minutes.

Patrick B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSS K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORDAN L. 
Clasificación:
5.0

I wish i could of known a lot sooner if I could get a u haul .. I ended having to sell a lot of my furniture because I was scared not knowing ..and flying in qe had no wheels ..so tgat was also a concern for my son and I ..

Rebecca A. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRANCE J. 
Clasificación:
5.0

Thankyou to Joe who called us and we were able to leave a day early which we appreciated very much.

Maureen D. 
Clasificación:
5.0

Very helpful and understanding - gave useful tips.

Dorothy L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dean H. 
Clasificación:
3.0

Likes to tell people they can take the trailer to any dealer.

James Y. 
Clasificación:
5.0

Keep up the good work

Khizer K. 
Clasificación:
5.0

El cliente no dejó un comentario.

tom B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaun W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA C. 
Clasificación:
5.0

Joe in Thunder Bay was excellent I would highly recommend him to anyone looking to rent from uhaul.

Carson S. 
Clasificación:
5.0

Well done. Trailer excellent.

Peter F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan A. 
Clasificación:
5.0

Good job and friendly service!

Andrey Z. 
Clasificación:
5.0

Joe was incredibly helpful and set up the trailer for me. Prompt at returning messages. Very courteous.

Alistair B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joey H. 
Clasificación:
5.0

Make sure air conditioning is working especially on super hot days like the one I travelled in. Make sure the people receiving the equipment on the return end know what they are doing and not be ignorant to paying customers.

Tony O. 
Clasificación:
5.0

We did a self return

Glenn B. 
Clasificación:
5.0

Excellent customer service. Best place in town.

Jonathan S. 
Clasificación:
4.0

El cliente no dejó un comentario.

dawn E. 
Clasificación:
5.0

Excellent service! I had many questions ..the guidance and tips given ensured my pack/ move went smoothly. Thanks so much!! I even had short notice date changes that were easily accommodated.

Ellen B. 
Clasificación:
5.0

Mr Agostino was very pleasant to deal with and the equipment was clean and in great shape. I would definately recommend this dealership.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scot R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary S. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT M. 
No se han enviado comentarios para esta ubicación.

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