Customer Reviews for Midwest Upfitters
(U-Haul Neighborhood Dealer)

21 reviews

539 N Lafayette St   Macomb, IL 61455

(309) 588-4003

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(309) 588-4003

539 N Lafayette St
Macomb, IL 61455

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

Wasn't informed the company that we reserved the truck from was bought out and had to go to a self-serve location that we never experienced before. Was very stressful trying to figure it out on MOVING DAY! These places should have at least 1 person there at the location to assist customers. Do not recommend self-service locations!

GARY VERDINO 
Rating:
5.0

Great customer service. Hard working, polite, efficient, and an all around smooth running operation. Highly recommended.

GREGORY CRANE 
Rating:
4.0

I was told by a uhaul representative who called, to download and use the uhaul app. Not once during the transaction did the app function.

Guy Cain 
Rating:
5.0

Customer did not leave a comment.

Dearrion Pankey 
Rating:
5.0

The lady working was very friendly and helpful

Christy Klahn 
Rating:
5.0

Customer did not leave a comment.

Chris Barnard 
Rating:
3.0

Customer did not leave a comment.

Darius Jiggetts 
Rating:
5.0

Lower cost my one day rental cost me 235.00 + 75.00 gas

JOHN DECK 
Rating:
5.0

Everything Was Wonderful

Desaray Brown 
Rating:
5.0

Customer did not leave a comment.

Kate Brown 
Rating:
1.0

Nobody was around when picked up or when dropped off.

CHAD CERNICH 
Rating:
5.0

Customer did not leave a comment.

Kevin Breheny 
Rating:
1.0

I moved cities and had to return the trailer to the the same town I left. The representative never made it clear to ask me if this was a one way trip,... it cost me extra time and gas going back and forth....and don't try to tell me I should've known, something "that" important should be asked by the rep , because I may not think of it. That's only if Uhaul cares and agrees to want to make the customer experience better. Phone Customer Service was completely oblivious pushing me off to the regional manager of the Macomb Illinois area who never responded so hopefully Uhaul cuts the dead weight!

mark walker 
Rating:
5.0

Customer did not leave a comment.

Tara Mason 
Rating:
5.0

Friendly staff, easy setup.

Miguel Narvaez 
Rating:
4.0

Customer did not leave a comment.

Alicia Wester 
Rating:
5.0

Customer did not leave a comment.

JESSICA SUMMERLIN 
Rating:
5.0

Customer did not leave a comment.

Myrna Osborn 
Rating:
3.0

It took almost 45 minutes to sign in with this company.

Linda Andrews 
Rating:
4.0

Customer did not leave a comment.

mereidith Kepple 
Rating:
3.0

I had to drop off a trailer after hours. Whereas a truck has keys you can drop in a secure box, someone could just hook-up the trailer and drive off. I don't know how you would secure it but it made me nervous to leave the trailer unsecured. I took pictures of it in case I needed to prove that I dropped it off.

Jim White 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top