El cliente no dejó un comentario.Melanie L.
Qwik Pack & Ship
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
service was perfect. On time ,ready and very professional Very satisfiedLonny F.
Why was I charged for $33.66 for milage when I only used 34 miles. I would understand if I went 33 miles over the initial 25 miles but I did not. The contract clearly states 25 miles free and anything over is $0.99 per mile. Please explain why I was charged so much for 9 miles over the initial 25 miles.kyle A.
Truck was old. got 4 miles to the gallon. That was disappointing. used 8 gallons of fuel and only drove 32 mils.george K.
El cliente no dejó un comentario.Corey B.
El cliente no dejó un comentario.Joe M.
El cliente no dejó un comentario.gerardo C.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.Cheryl T.
El cliente no dejó un comentario.Joe V.
Nothing. Thank you Cindi Chea for the GREAT service!!alan C.
Very nice people there, quick return, no issuesEllen H.
El cliente no dejó un comentario.Michael B.
This location is outstanding. No improvements needed here!!Joe M.
Sales representative was great!Robert K.
El cliente no dejó un comentario.Scott D.
Nice new truck... And great customer servicejacqueline C.
El cliente no dejó un comentario.MARIA C.
El cliente no dejó un comentario.Anthony S.
Everyone was awesomeglenn D.
El cliente no dejó un comentario.Steven G.
Sadly, I had to travel to two different locations that are 30 miles apart to get my equipment. I ordered the equipment two weeks in advance, and was told I would be able to pick them up at that location (less than 5 miles from my home). When I express concerns to the Glassboro, NJ location, I was simply told "it says we don't guarantee pick up locations". U-Haul can do much better with customer service as that was a rude response, and customers should be able to pick up their equipment at the reservation location.Kevin K.
El cliente no dejó un comentario.Leonard C.
El cliente no dejó un comentario.Robert H.
Very nice people at the storeCarlo N.
El cliente no dejó un comentario.Robert C.
Computer programs were malfunctioning. It took 1/2 hour to get the keys. Please know that I had completed the information on my home computer the day before. I returned the vehicle around noon on 7/9/2020 and have not received my receipt as of 9:57am on 7/10/2020.Lori W.
El cliente no dejó un comentario.Jose G.
El cliente no dejó un comentario.jules T.
El cliente no dejó un comentario.leo K.
El cliente no dejó un comentario.david M.
El cliente no dejó un comentario.raymond O.
Pick up location and personnel were excellent! The U Haul.com site did not work correctly when I tried to pick up the truck keys via the drop box. After I logged into my account, the website would fail when I tried to on-line check in.Ken B.
The "contactless online" check in was a huge waste of time and completely inconvenient. I had to go in and wait like normal anyway after it taking 20 min to do outside. The wrong numbered truck was coming up at first.NICOLE M.
A pleasure doing business!MICHAEL A.
El cliente no dejó un comentario.Eric J.
El cliente no dejó un comentario.Brian B.
El cliente no dejó un comentario.Keisha R.
Very nice to work with, clean facility and was in and out quickly.Celeste L.
Actually when I placed this reservation on-line, I had chosen a return location (Morton Electric Motors ), however, this information was not available to the location where we picked it up.Samuel Z.
El cliente no dejó un comentario.vanessa O.
El cliente no dejó un comentario.Nicole D.
excellent service.ben C.
Such an amazing experience. So helpful and exactly what we needed.christ M.
Closed when i got there.Justin B.
Very quick & efficient service! Great inventory too!Nicole D.
El cliente no dejó un comentario.Frank M.
Drop off after hours.Janice M.
El cliente no dejó un comentario.Edward Y.
El cliente no dejó un comentario.barbara P.
Very efficient and friendly personal made the rental of the equipment very easy and hassle free. The attendant Cindi is a role model for U-haul.ron M.
You guys are awesome, no complaints!!i was very satisfied with the service!??Fleurdelis V.
The alignment on the steering wheel was messed up, and was charged $10 extra, with extra fees that I was not notified of.amanda M.
Cindy is wonderful, very helpful. Would definitely use again.George P.
El cliente no dejó un comentario.GEORGE F.
El cliente no dejó un comentario.Douglas S.
El cliente no dejó un comentario.Kris R.
Nothing everything was just fineedward G.
El cliente no dejó un comentario.AnnaMarie M.
Great operation. Was open early!Steven C.
Fast and quick ! Really on the ball !Cherish J.
Cindi is the best. Customer friendly and a pleasure to do business with!!Joe M.
El cliente no dejó un comentario.Karol K.
Trying to match the right gas amount on return is very difficult. In my case I ended up spending more than I had too trying to guess how much I used. I suggest having ownership fill up the tank after every use and not put the burden on the customer to match non full tanks.jason I.
El cliente no dejó un comentario.Mike A.
Cindy, the manager at this location is simply amazing. Outstanding customer serviceJoe M.
El cliente no dejó un comentario.Suzette W.
Always a pleasure doing business with the representatives at this location. Thank you very much for your all your assistance throughout our move!CLINT W.
El cliente no dejó un comentario.Francis W.
Make sure key is readily available at the pickup location if not meeting someone there in person.priscilla V.
Everything was goodKim L.
Always a pleasant experience coming to this location. Very polite customer! ¡Gracias!CLINT W.
The people I dealt with at this location were fabulous! Very n ice, very attentive to detail and just so friendly! I will rent form this location whenever I can! ¡Gracias!lynne D.
Cindy was very personable and nice. Would definitely recommend. Made the process very easy.lisa A.
El cliente no dejó un comentario.Kegan D.
No issues upon returnThomas R.
El cliente no dejó un comentario.Steven W.
El cliente no dejó un comentario.gary S.
El cliente no dejó un comentario.john R.
El cliente no dejó un comentario.Connor L.
El cliente no dejó un comentario.Richard C.
El cliente no dejó un comentario.Felicia T.
El cliente no dejó un comentario.Jeff B.
El cliente no dejó un comentario.Shanika S.
My trip picking up and returning went very well. The clerk that help me was very helpful and made me feel at ease with the transaction. Good job dude!TIMothy V.
Excellent vehicle and customer service. Went above and beyond. ¡Gracias!Jacob F.
From discussing the reservation, to picking up the truck and returning it, everything was perfect. The agent was pleasant, efficient and knowledgeable! Enjoyed doing best at this location and highly recommend it!jim A.
El cliente no dejó un comentario.Lawrence C.
This lady name Sandy charged me an extra $10 because she said the back of the truck was dirty, she took no photos and has zero proof so now I have to take her word for it. I turned that truck in the same way I got it.ROBERTO R.
I have rented uhaul many of times. This was the first time using the 24/7 service where the place was closed and all was through the phone and lock boxes. It would be so bad if they didn't make you take all of these pictures. That's just me though. I rather have the attendant there. My issue though was with the fact that the system offers you hand trucks, Dolly's, etc. charges you for them, and then you find out none are available with this service. If that was the case, shouldn't you take the option of ordering and paying for those items off? I called as I wouldn't have a need for the truck if I didn't have those items, they told me they would take those items off but I was stuck with the truck since it's considered dispatched even though I was in the parking lot. How would I know those items weren't available prior to? Then I get my bill, and it is still all on there.Jason M.
They were closed due to being on vacation so there was no personal to deal with. Key drop at rear of strip plaza. Just parked the truck next to others. No instructions on where to leave the truck so hope it gets checked in.George M.
I did not like the 24/7 ride share future. I much rather have dealt with a person.Christopher M.
Outstanding service!!Joe M.
I have rented many trucks before but this transaction was pretty amazing. Out of the door in less than five minutes with the vehicle. Plus the truck was super clean, I thought it was a brand new truck and then I noticed it had 28K miles....WOWJoe M.
The store associate was excellent and should be an example for others to followBarry B.
The folks there represented UHAUL very well and I wouldn't hesitate to use that location again and would readily recommend it to all.Robert J S.
El cliente no dejó un comentario.Jeffrey C.
The person I made the reservation with was great! Her name was Cindi,Cindy E.