El cliente no dejó un comentario.McJeffrey M.
Customer Reviews for Qwic Ship Duluth
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Online said open hours were 9am - 8pm, but they did not actually open until 10. When making the reservation, I was asked if I wanted to do on-line check in or counter. I chose counter since we needed a furniture mover. Location did not have the trailer we were looking for and the truck we got was really too small for us.RAYNOLD S.
I did not, originally, rent from this location. Uhaul changed my pick up to this location (45 mins away from my original location) the day before pickup. After flying in from the north east specifically to get a truck this was inconvenient, to say the least. Moreover, none of the equipment (pads, dollies, etc) were present with the truck. Upon attempting to verify the equipment via the prerental link sent by uhaul my reservation was not found. Upon reciept of my contract I saw i was billed more than what was quoted. A truly poor experience.Dodge D.
I rented a truck for $39 Dollars. I only drove 10 miles round trip. I used the truck after hours. When asked how long I needed the truck, I responded and said I would be done around 10. I was told that it would be ok, as long as I had it back in before the next business day. When I turned it in, I was charged an additional $26. $100 dollars was already being held. Why was I charged $126 for a local job that didn't even go over 10 miles? Plus the back of the truck had trash in it when I picked it up. This was an overall unacceptable experience.SATCHEL K.
Jennifer has great customer service skills!SUSAN H.
El cliente no dejó un comentario.felipe R.
El cliente no dejó un comentario.CRYSTAL G.
Jennifer had very good customer service and was very attentive. She's an excellent customer service rep.KATAYOON P.
The pick up time was set for 930. I decided to get there around 1000am. Nobody was at the store when i arrived. After 30 minutes waiting and talking to a Uhaul representative, the â€œrepâ€ told me to go to a lockbox to retrieve the key. Well, no key was available at the lockbox. After 45 min of me waiting outside the store an employee showed up. The funny part is that i rented the truck for 24hrs and i receive an email that the equipment had to be returned at 0930 of the next day which it was not 24hrs due to the late retrieval of the equipment. No words to express my frustration.Roberto G.
El cliente no dejó un comentario.GAVIN F.
El cliente no dejó un comentario.Panacea C.
El cliente no dejó un comentario.Jason M.
I scheduled online and was told that I could pick-up at 6:45 because they rent up to 15mins. Before closure. Iarrived about 6:30..I could not find the location because there is a small U-Haul sign in the window of a laundromat. I asked a man leaving the laundromat where was the U'Haul. He said it was him but he was leaving. I showed him my reservation for 6:45...to make a long story short, he reopened, I was entering behind him, he did not hold the door, the truck was not sweep, he gave me the keys, did not discuss gas, mileage or anything about the truck. There was no thank you.Harvietta C.
Make sure to dust/wipe down inside of the truck. There were some spiders inside.MaTia H.
Very nice customer serviceMaritza B.
El cliente no dejó un comentario.Charlie R.
El cliente no dejó un comentario.AMADU B.
Provide the location with more vehicles.Abraham D.
El cliente no dejó un comentario.Samantha L.
Everything went smoothly and has been the best experience with Uhaul in my many years using them.thomas H.
Reserved items were not thereJames W.
El cliente no dejó un comentario.roberto A.
Rather than saying refer to the milage to put gas back in. Say if you travel a certain amount of miles it will take this amount of $ to bring the tank to the same level as you got it.Raymond B.
If a truck is ordered for the price but the truck isnt available i shouldn't be upcharged for itrandy C.