Customer Reviews for Quick Time Auto Rental Inc
(U-Haul Neighborhood Dealer)

459 reviews

11626 Cullen Blvd Ste B   Houston, TX 77047

(713) 535-9744

Office Hours

  • Mon-Sat: 10 am–6 pm
  • Sun: 9 am–12 pm

Services at this Location:

Contact Us

(713) 535-9744

11626 Cullen Blvd Ste B
Houston, TX 77047

Services at this Location:

Office Hours

  • Mon-Sat: 10 am–6 pm
  • Sun: 9 am–12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

find a better building

Ron Butler 
Rating:
5.0

Ok

Torchelle Jefferson 
Rating:
5.0

He was available very attentive got me in and out

freddy guillory 
Rating:
5.0

The staff was friendly and knowledgeable. The process was quick and easy.

Lisa Davis 
Rating:
5.0

Customer did not leave a comment.

Schumeka Hart 
Rating:
5.0

The person running this location is just awesome so frindly and knowledgeable

Charles King 
Rating:
2.0

instructions on how to drop off tow dolly without someone taking it. Or a lock to lock it up.

noemi flores 
Rating:
5.0

Customer did not leave a comment.

amy gaston 
Rating:
5.0

Customer did not leave a comment.

FLECIA BARNES 
Rating:
5.0

Customer did not leave a comment.

Tyron Kelly 
Rating:
5.0

Really convenient. Really nice people

Marsien Ngoufack 
Rating:
5.0

Customer did not leave a comment.

jonathan Samuel 
Rating:
5.0

Customer did not leave a comment.

Paul BATISTE 
Rating:
5.0

Customer did not leave a comment.

FRANCIS HERRERA 
Rating:
5.0

Great customer service!

Oscar Hernandez 
Rating:
5.0

Good service

Gordon Scott 
Rating:
5.0

Customer did not leave a comment.

robelean harrell 
Rating:
5.0

Customer did not leave a comment.

Darmecia Berry 
Rating:
5.0

Customer did not leave a comment.

Thaddues Estes 
Rating:
5.0

Was not able to check trailer in,,

leon jules 
Rating:
5.0

Customer did not leave a comment.

Joanna Pierre 
Rating:
5.0

Customer did not leave a comment.

Willie Bibbs 
Rating:
5.0

Customer did not leave a comment.

Rudy Zamora 
Rating:
5.0

Customer did not leave a comment.

Willie Bibbs 
Rating:
5.0

Keep up the great work

ASHAUNTA SMITH 
Rating:
5.0

It was a wonderful experience, and I enjoyed using your services today. I will highly recommend it to others and the representative was very professional and courteous. I will recommend you as I said.

joseph robinson 
Rating:
5.0

Customer did not leave a comment.

Markinious Hartfield 
Rating:
3.0

Have the ordered supplies and not charge for items not provided. Not over charging..Cleaner trucks will be helpful.

Yolanda Mayes 
Rating:
5.0

Customer did not leave a comment.

Diana Godley 
Rating:
3.0

Customer did not leave a comment.

Horacio Sosa 
Rating:
5.0

Customer did not leave a comment.

Charles Fairbanks 
Rating:
5.0

Customer did not leave a comment.

Patric Jones 
Rating:
5.0

Customer did not leave a comment.

Michael Francis 
Rating:
3.0

It was around 10:pm when I dropped off the truck on this site no problems Thanks

Bobby Ousley 
Rating:
5.0

Customer did not leave a comment.

Mary Strawder 
Rating:
5.0

Customer did not leave a comment.

JANIQUA ANDERSON 
Rating:
5.0

Customer did not leave a comment.

Kevin Williams 
Rating:
5.0

Customer did not leave a comment.

angela williams 
Rating:
5.0

Customer did not leave a comment.

Melanie Denham-Bates 
Rating:
3.0

Great service!

Daeja Schwartz 
Rating:
5.0

Great customer service

Lee Jenkins 
Rating:
4.0

The service was great. The inside need organization.

loretta isadore 
Rating:
4.0

Customer did not leave a comment.

Melanie Denham-Bates 
Rating:
5.0

Customer did not leave a comment.

Guo-Teng Liang 
Rating:
5.0

Great customer service

Andrea Washington 
Rating:
5.0

Customer did not leave a comment.

Claudette Johnson 
Rating:
5.0

Customer did not leave a comment.

erica Mack 
Rating:
4.0

The guy that helped us was very friendly and attentive to our needs. The customer service provided would be a reason I return.

Gertrude Gatlin 
Rating:
5.0

Customer did not leave a comment.

Ebony Boyance 
Rating:
5.0

Service was great and straight forward no gimmicks

Brea Smith 
Rating:
5.0

Customer did not leave a comment.

emerson hernandez 
Rating:
3.0

The headliner was falling and the truck reeked of cigarette smoke which made me sick in my stomach.

Becci Hannigan 
Rating:
5.0

Customer did not leave a comment.

Naomi Sheneman 
Rating:
5.0

It was hard to do the transaction outside in the heat... moved in from a state that's not as hot as Houston

Naomi Sheneman 
Rating:
5.0

Customer did not leave a comment.

Dawn Thomas 
Rating:
4.0

Customer did not leave a comment.

Monica Geronimo 
Rating:
5.0

Enjoyed your business

John Davis 
Rating:
5.0

The truck was very old and made alot of noise and was a very rough drive...my entire body hurt when I got to my destination

Erica Daley 
Rating:
3.0

The gentleman there was very polite and easy to talk too. Thank you very much Sir. Just wished he had A/C in the office. It was super hot in the office and I’m very concern about the heat in there for him. :-0(

O'Lisha Pacely 
Rating:
5.0

Customer did not leave a comment.

Monica Geronimo 
Rating:
5.0

Everything was perfect it was an easy process. Mr. Davis was super helpful and nice

Sahara Kirksey 
Rating:
5.0

Nothing Great customer service !

CALVIN BYRD 
Rating:
1.0

Customer did not leave a comment.

MICHAEL PREJEAN 
Rating:
4.0

Fix the AC

sheila baker 
Rating:
5.0

Customer did not leave a comment.

Denise babineaux 
Rating:
5.0

Great experience. The man was very nice

Thanh Tran 
Rating:
5.0

Customer did not leave a comment.

Shakyndra Behn 
Rating:
5.0

Everything was great

Daron Lee 
Rating:
3.0

Customer did not leave a comment.

Cazanna Palmer 
Rating:
5.0

Customer did not leave a comment.

Javier Solis Cruz 
Rating:
5.0

Customer did not leave a comment.

GLORIA TENNYSON 
Rating:
5.0

Customer did not leave a comment.

Bryant Benard 
Rating:
5.0

The center where I picked up the rental was great. My problem started with a Uhaul rep via phone telling me I had to return the truck to its original location because that location owned the truck and if I turned it in to another location I would be charged a fee to have the truck taken back to its original location. I was 350 miles from the original location and could only imagine what I would be charged to have uhaul move the truck back 350 miles. So I drove back to houston and turned in the truck. Come to find out that that location did not own the truck and it could have been left in San Angelo. THANKS UHAUL, for wasting $300 in fuel costs and 7 hours of my time trying to move on short notice. So, who is going to pay for my time since I had to take an additional day off that was not planned?

Robert Jenkins 
Rating:
5.0

Awesome

CHRISTOPHER RILEY 
Rating:
5.0

Customer did not leave a comment.

ravann ouch 
Rating:
3.0

Customer did not leave a comment.

Jessica Davis 
Rating:
5.0

Customer did not leave a comment.

Leo Romero 
Rating:
5.0

Customer did not leave a comment.

christi bradley 
Rating:
5.0

Very nice and friendly staff and service

Jesus Avila 
Rating:
5.0

Make sure no indicator lights are on inside the vehicle. I did experience the coolant light indicator on when I attained usage of the 26' Unit. My commute overall was only 46 miles so it didn't physically run hot on me but the potential was there for it to happen.

Calvin Sirls 
Rating:
3.0

Customer did not leave a comment.

Gerald Coleman 
Rating:
3.0

No Dollie’s available. Had to go to another location because the Healing flower truck had the check engine light on. We wasted over an hour getting the truck.. this was the second poor pickup, as our last attempted rental there was no truck available at all. We had to reschedule our entire month.

Steven Williamson 
Rating:
5.0

Customer did not leave a comment.

Lakuita Bess 
Rating:
5.0

Customer did not leave a comment.

Lillian Baldwin 
Rating:
4.0

Customer did not leave a comment.

bruce chatman 
Rating:
5.0

Customer did not leave a comment.

WANDA PIPKINS 
Rating:
5.0

YOU ARE GREAT 👍 👌 👏 ❤

Jonice Manning 
Rating:
5.0

Customer did not leave a comment.

CHANDRA williams 
Rating:
5.0

Customer did not leave a comment.

Paulette Durham 
Rating:
1.0

After month of payment you are attempting to charge more with no explanation, please let me know why?

Cynthia Garza 
Rating:
4.0

Having the correct equipment would have been great but other than that it was a good experience

Ashley Palms 
Rating:
5.0

Customer did not leave a comment.

brenda kelley 
Rating:
5.0

Continue to provide Expeditious, & A-1 Customer Service.. I will definitely refer a friend or family to this location

Cynthia Johnson 
Rating:
5.0

Can't think of anything

Michael Harrison 
Rating:
5.0

Customer did not leave a comment.

PHILLIP BROWN 
Rating:
1.0

This was the worst experience I have ever had and I feel like I was discriminated against because I had to be inconvenienced by going to a different location when I had my reservations set almost two weeks prior, and the white woman cancelled her reservation, so I was sent somewhere else, when in fact she should have been sent to a different location. I’m livid about the inconvenience and unprofessionalism of your business. I WILL NEVER DO BUSINESS WITH UHAUL AGAIN. I will be filing a complaint

NATASHA SMITH 
Rating:
5.0

Up keep of vehicles needed, the truck which I rented needs some transmission work, it was really hard to drive. However very friendly customer service.

Kimberly Brown 
Rating:
4.0

Customer did not leave a comment.

TAMMALYNN PHILLIPS 
Rating:
5.0

I found this location ok and the manager very polite and friendly I will tell others about this location.

Mary Hobbs 
Rating:
5.0

The gentleman that assisted me was kind, patient and helpful. I would highly recommend his service when I move 🔙 in my house. Thanks 👍 you again 😃.

Diana Jones 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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