The owner in the location where the Uhaul was rented was very nice, friendly and helpful. Great customer service!!
Elizabeth R.
Customer Reviews for Quick Stop Shop
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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This was not a location I would choose.. we were told to take it here.. This is just a parking lot beside a quick stop and shop. Wasn't even sure we were at a uhaul location until we saw the key box on the side of the building.
DEETE B.Customer service was absolutely Amazing! The gentleman that I worked with was professional and knowledgeable. I have been back to the store a couple times because he was great to work with.
Jeffery F.I rented the truck for 1 day/24 hours. As soon as I knew I needed to extend the rental by a few more hours/maybe 1 additional day max, due to a very serious -unforseen-emergency that came about while the truck was in my possession, I contacted them immediately. When I called ans explained my situation, they advised I could keep the truck an extra 24 hours longer, for the daily fee of about $30 more added on, which was fine with me. I ended up only needing the truck an additional 6.5 hours longer past the original drop off date/time. I promptly dropped the truck off 8-16 at about 930 PM as they are open until 12am midnight. They advised they would email me.my final receipt. I didn't receive that email on 9-16 at all. Then today 8-17, upon checking my bank statements, I see multiple charges from Uhaul totalling well over the anticipated charges. I then get a receipt via email at 923AM today 8-17,which charged me incorrectly. It stated that I had the rental vehicle 3 full days, when I had it actually less than 2 full rental periods(48hrs), it stated the drop off time was 922AM 8-17 when it was infact, 932 PM 8-16. So I was erroneously charged an additional aprx $40 including rental and city taxes for a 3rd day when it was returned 6.5 hours barely into the SECOND rental day.
MICHELLE H.I picked up the uhaul is 232 mikes until empty and I returned it with 256 miles on it and they charge me for 3 gallons of gas . I'll never use uhaul again scams.
Joseph H.The truck was very dirty and the front cab smelled like smoke a lot . The back of the truck had dirt through out the back of the truck.
Pamela D.I was charged for 14$ insurance I never took that. Person was trying to charge of $105 for the mileage I never drove Please contact me I was trying to call u haul customer service
MUKARRAM H.Warn ahead of reservation that the vehicle needs to be returned to the same address.
JOCELYN A.Helpful and courteous. Went above and beyond.
MICHAEL S.Liquor store/ smoke shop/ bad part of town
Chinita D.Fast and easy service ðŸ‘
DANIEL M.Everything great
ADRIAN A.The owner of the establishment was very kind and helpful.
KRISTLYNN M.Excellent customer service
Ramon S.There were homeless people drinking in the parking lot and digging through the trash cans - one guy walked behind the truck while i was unlocking the pad lock and pissed right next to the truck. Disgusting
Nicholas R.Quick stop liquor store, with people coming in carrying guns and smelling like a bag of marijuana. With all the mix up in the computer from uhaul corporate.. we were in there over 2 hours. EXTREMELY DISSATISFIED
MARK W.