Customer Reviews for Quick Move Rental
(Distribuidor de U-Haul del vecindario)

724 comentarios

8229 N Oak Trafficway   Kansas City, MO 64118

(816) 436-1846

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(816) 436-1846

8229 N Oak Trafficway
Kansas City, MO 64118

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 5 p. m.
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

El cliente no dejó un comentario.

kerstin J. 
Clasificación:
3.0

Your app for scan & go has serious issues that this location had no idea how to navigate. More training on the system would help.

CAROL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRACY D. 
Clasificación:
5.0

The young man i worked with was great! Outstanding customer service! I'd like to add a bit of advice; if there is a problem that your reserved vehicle isn't there, its the fault of the customer that rented it b4 you, NOT the Uhaul associate! So be kind and don't take it out on the Uhaul staff.

RHONDA K. 
Clasificación:
5.0

Maybe tell people that are coming back after you close that we will need to do the online return with pictures when we pick up. Otherwise, the entire process and rental was awesome!!

TERESA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

HUNTER O. 
Clasificación:
5.0

Very friendly and Informative.

mike M. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN B. 
Clasificación:
5.0

First time renting with UHaul. Completely satisfied. Will definitely use and recommend in future.

LAURA A. 
Clasificación:
2.0

We got moved from Liberty to this location at the last minute and then we were told they opened at 8am and had to sit and wait an hour because they didn't open til 9am. Not ideal.

Kelly M. 
Clasificación:
5.0

Well, I ordered boxes and a mattress cover and they never came…. I checked with Fedex and they confirmed it was delivered… When I called during the weekend I got a message that you were closed during the weekend and that if there were any problems with my order I needed to call within 2 days of the delivery… according to Fedex that was Friday for an order I made the Sunday prior for a 2 day delivery that didn't supposedly get here until Friday which I haven't seen… I get to the location and the owner told me he doesn't deal with that and he didn't have boxes or the mattress cover to sell me so I had to get that elsewhere… so while the equipment and customer service people were very friendly and professional, the fact I didn't get my boxes and mattress cover I paid for soured the experience.

WILLIAM H. 
Clasificación:
5.0

Nada

Kevin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH T. 
Clasificación:
5.0

I have rented from them before and they are always very friendly and helpful!! They even let me borrow a screwdriver for the day since I had forgotten to bring one. Thank you!!

THERESA F. 
Clasificación:
1.0

Why are they charging me more fees after I've already dropped the truck of same day i got it

SAMANTHA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

FATOU M. 
Clasificación:
2.0

whenever i went to picked up the store open 15 minutes late and he was not friendly at all i will use different locations next times

MANSOOR A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nicholas G. 
Clasificación:
4.0

Ninguno

Buffy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

QUINCY P. 
Clasificación:
5.0

All good

CRAIG W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACOB W. 
Clasificación:
2.0

The website was not working and i could not check in my van

Jackson F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

everyone was great

DONALD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTOINETTE C. 
Clasificación:
4.0

For corporate - allow online check in without location data. I couldn't do online check in because the location data failed

BRIAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA O. 
Clasificación:
1.0

For one I did not send me an email trying to tell me that I owed extra for something and then sent me an email when I called that day right after I told him why are they charging me for extra to say that they were charging me extra I have all the proof showing that they never sent emails out there a rip off

Lori O. 
Clasificación:
5.0

Not change the pick up location at the last minute. I had to add an additional hour on to this move because my pick up location was moved to another state. I tried calling the 800 number and using the website but I was provided no options to change the pickup location or select a different piece of equipment. The personnel on the 800 number hung up on me twice without answering the call. The third time I called I was told to basically take it or leave it. Since I did not have any time left to rebook or find another rental company I was forced to drive the extra hour.

Joseph V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

EVA H. 
Clasificación:
3.0

Very friendly service at this location.

Cynthia M. 
Clasificación:
5.0

The manager there was more then helpful and had patience with me. I had never used the mobile system before and it is not user friendly. I will not use that service again!

Austin A. 
Clasificación:
5.0

You made the moving experience delightful and easy! I will come to this Uhaul location every time!!

CHRISTINA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Yancy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Aisha W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B. 
Clasificación:
5.0

Representative was friendly and thorough. Even with a long line behind me he took the time to make sure I was satisfied.

SHAWN M. 
Clasificación:
5.0

Great service! Will return.

JUSTIN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

VANCE D. 
Clasificación:
3.0

Couldn't get into the lock. Had to wait almost an hour before someone could help. Customer service and the owner were nice enough and were as helpful as could be. Once we got the truck and loaded it we realized the cables that shut the door were messed up and couldn't shut the doors. The truck over heated. But we were able to get the small move done

desiree B. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD N. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHRISTOPHER A. 
Clasificación:
5.0

Very friendly and helpful staff! 10/10 recommend!

SAMANTHA A. 
Clasificación:
2.0

Be sure communication is passed when reserved vehicles are not available. Rented for pick up truck which wasn't there and no tools to help attach ball hook to hitch. Individual at desk was kind and best part of the location. Reservation system needs to be better though. Poor experience over all.

CHRISTOPHER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jayne M. 
Clasificación:
4.0

El cliente no dejó un comentario.

LOGAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERICA K. 
Clasificación:
5.0

I did not go inside so cannot comment on clean & inviting. The employee who checked me out in the parking area was great.

KURT S. 
Clasificación:
5.0

The staff was very friendly, professional and extremely helpful. I had to move on a Sunday and this was the Sunday of Mother's Day. Even with these circumstances, the staff was still perfect.

Kenneth N. 
Clasificación:
5.0

Very helpful and friendly staff. Anyone looking to rent a U-Haul should go here.

Garret W. 
Clasificación:
1.0

They over charged me. They charged me a overnight charge if $20 and I returned the evening before so I should have received that charge. I received a phone call at around 5 pm the next day and a different uhaul location asked me why I hadn't returned the truck. I informed them that the truck was returned the day before. Then they charged me for gas when I took pictures of the gas gauges before I drove away and when I returned it showing it was filled up correctly. I will never use this location or any uhaul location again.

JOSEPH G. 
Clasificación:
5.0

Fast, friendly and convenient

SARAH P. 
Clasificación:
3.0

Make sure the trailers lights actually work i rented a trailer that only 1 brake light worked then all the other brake lights and turn signals did not work. Wasn't bad service at all very nice people but would have been nice to get a trailer that wasn't broken like that

CHRISTOPHER P. 
Clasificación:
3.0

My credit card was not credited for miles paid but not used. I was told I will receive credit for miles not used. Never received that money back. Hopefully U-Haul will fix this problem.

WOJCIECH K. 
Clasificación:
5.0

Great service, fast and friendly!

CHRISTIAN E. 
Clasificación:
1.0

I rent a truck for 24 hrs and was charge for 48.. i was quoted $57.35 and got 2 diferente charges.. i want my money back and wish the customer service were more friendly, less rude and charge correctly since because of US "customers" they have a job they should think twice keep acting like that or will b no more customer... I need my money back "

ALEJANDRA E. 
Clasificación:
2.0

Have someone there when an appointment has been scheduled.

JOHN P. 
Clasificación:
3.0

Very hard to communicate with the office, no one answers the phone.

Hayley L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cory M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY P. 
Clasificación:
3.0

There was no one at the location at the time I was supposed to pick up vehicle. Myself and another person were trying to drop off vehicles at 4:45 and they were supposed to be open until 5

RICHARD P. 
Clasificación:
5.0

Sam was amazing! He was friendly and professional Great personality!

Sybille A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric P. 
Clasificación:
5.0

Nothing it was perfect the young man that helped me was very kind uhaul systems was down world wide Main Street wouldn't answer their phone Troost told me they couldn't rent any trucks because of it but North Oak said he would just do it manually by making a phone call so kind!

DANA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B. 
Clasificación:
5.0

The best experience I have ever had at Uhaul. Perfect customer service and was treated with the utmost respect. Will go back to this location anytime I need to rent a truck.

GENTRY S. 
Clasificación:
4.0

The gentleman was very nice and helpful

MARIO N. 
Clasificación:
5.0

Great dealership! Always excellent, friendly service. ¡Gracias!

Stuart M. 
Clasificación:
3.0

I returned the uhaul at 3:30 on a Saturday, how is that after hours and why did you charge me $20 for me to drop keys in a box myself and snap a few pictures?

CAROLINE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katelynn F. 
Clasificación:
5.0

Just keep the man that runs that location , he is why it does so well

CAROLYN S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeremy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin M. 
Clasificación:
5.0

Truck I booked was listed as having cruise control. This truck did not. I didn't realize it until I had started m 1500 mile trip.

FRANK B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer S. 
Clasificación:
5.0

They were very helpful. Thanks Alan

ALAN T. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMIE H. 
Clasificación:
5.0

The guy with the two dogs was amazing. Great!

DAVID H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Angela G. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher S. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD LEE B. 
Clasificación:
5.0

Great people

Lyndsey N. 
Clasificación:
5.0

El cliente no dejó un comentario.

James V. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICKY S. 
Clasificación:
4.0

Very friendly and informative.

JOEY P. 
No se han enviado comentarios para esta ubicación.

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