Comentarios de los clientes para Quick Move Rental

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Quick Move Rental

Clasificación general:

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DONNA S.
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El cliente no dejó un comentario.

MICHAEL H.
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Great service!

Lindsey W.
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Extremely rude staff. While the truck was clean it vibrated horribly on the highway making it a little difficult to keep control at times. When this was told to the staff, the girl just laughed in response. Then we informed her that the gas gauge was off. The reading showed that it wasn't quite full when we originally left with it and when we went to put gas in before returning it we filled it all the way up (had we put more in it would've began overflowing) but the gauge never did register as full. When this was explained to the staff she said “well we haven't had any problems with it” and completely disregarded it THEN wanted to charge me $30+ More to account for fuel cost even though I overpaid on mileage AND filled that tank all the way up, so they made more money there too. Not to mention all the people that will continue to get ripped off since they are not truthful or interested in fixing the gauge. I should not have been charged extra, I should not have been treated that way and I absolutely will NEVER go back or RECOMMEND this location.

Devin G.
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Mobile check-in took a long time and could have been done beforehand but I did not see an option. I did not see that the additional contact would be contacted prior to approving the reservation and had to find someone that could answer the phone as the first person did not. Went through the hassle of mobile check in and still had to go inside for keys and the dolly, which the reservation said would be waiting in the truck for contactless pickup. Other than that no issues.

RONALD R.
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nothing our 3 guys were great

Ernie W.
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El cliente no dejó un comentario.

Thomas S.
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El cliente no dejó un comentario.

Robert M.
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El cliente no dejó un comentario.

SEANMICHAEL R.
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Don't switch reservation locations without prompting and asking the customer!

Linda W.
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El cliente no dejó un comentario.

SALLY G.
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The workers did not wear face masks as mandated by the city of Kansas City .

JASON W.
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Thank you!

BRANDON H.
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The truck did well getting us moved from our apartment to our new house. The sales associate was helpful in that he recommended upgrading to a larger truck. I am glad we did as we couldn't have done it with the smaller 10' truck.

Norman S.
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Open on time

LEIANA V.
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The girl that helped me was extraordinary. If I owned a business I would hire her.

Rodrick W.
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N/a.

Michael D.
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El cliente no dejó un comentario.

LORA N.
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Great customer service. Price is right, had the equipment i needed.

LAURA H.
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El cliente no dejó un comentario.

ANNETTE R.
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El cliente no dejó un comentario.

monte S.
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i haven't gotten my receipt yet.

Jody B.
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El cliente no dejó un comentario.

JOEL B.
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Easy and Friendly Service

Richard T.
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Excellent customer service, thank you!

Mike C.
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Great customer service! They exceeded my expectations from the time I walked in the door! I vote they get a bonus!!! I definitely will refer and return!

ROGER R.
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Give customers a printed paper of the transaction.

STUART M.
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Very fine customer service gentleman. Quick processing, friendly, excellent!

Nicole D.
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El cliente no dejó un comentario.

Stephanie F.
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El cliente no dejó un comentario.

JOANN J.
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The young man who assisted me was wonderful. He was pleasant, knowledgeable, and helpful.

Steve Z.
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The online check out was a bit frustrating. I had already completed the request for driver's license from a text the day before and then had to do it again at check out. Having to include 2 more contacts should have been part of the initial information instead of making this more of a hassal trying to look up this stuff at the site and then the long wait to get approval. Why is this stuff not done in advance?

STANLEY W.
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El cliente no dejó un comentario.

ADAM K.
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Truck was not available for 24-7 pickup. Store opened late and cost my 45 minutes of time.

JOHN K.
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Excellent Customer Service

Carrie C.
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Owner allows his dogs to run loose. I had to wait for him to chase his dogs down when they got out of the shop. The appliance dolly was not in the truck. When I returned the truck, no one was there and I saw a drone come around the corner. The dogs then got out again and I had to wait for him to get the dogs again.

Stephen P.
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El cliente no dejó un comentario.

JOHN K.
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Excellent customer service.

Logan T.
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Nice lady, quick, and easy

THOMAS S.
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Great customer service friendly and fast

Craig M.
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El cliente no dejó un comentario.

ANDREW G.
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El cliente no dejó un comentario.

shelly L.
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When attempting to check in I was unable to check in through your link even with my location services on. Did not want the 20.00 fee to apply. This was only glitch

Daniel A.
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El cliente no dejó un comentario.

Kolby G.
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El cliente no dejó un comentario.

SHANNON S.
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El cliente no dejó un comentario.

Deane M.
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Absolutely Awesome Experience. From the easy checkout to the carefree return and everything in-between. 15' truck itself was as simple to drive as my personal vehicle. Thank You Quick Move!

GARY C.
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El cliente no dejó un comentario.

Charles W.
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Would like to see a better parking and yard area. Great service!!!

GLORIA L.
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El cliente no dejó un comentario.

JERRY W.
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El cliente no dejó un comentario.

Nathan E.
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Everything went great and was simple and straightforward. Thanks.

LONNIE M.
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trailer had old tires/mismatched tires. One came apart and we were unable to use the trailer after a 3 hour roadside assistance delay.

terry S.
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El cliente no dejó un comentario.

jorge R.
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El cliente no dejó un comentario.

RONALD P.
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El cliente no dejó un comentario.

KATIE T.
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El cliente no dejó un comentario.

HENRY A.
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El cliente no dejó un comentario.

JON K.
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El cliente no dejó un comentario.

Todd P.
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Did n't talk to anyone. Dropped off after hours and they charged me for three more days after I dropped off the equipment.

kristina W.
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Samantha was especially awesome! Friendly & efficient all around !

Michael C.
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I rent local and return one ways to them often. Excellent service and staff all the time.

RUSSELL A.
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Nothing, I pulled in to return, a fellow quickly arrived and said all he needed was a key, he asked if everything was great about the truck, he gave it a smooth quick go over for fuel, miles, condition and cleanliness, asked if an email receipt was fine and I was on the way!

ROGER R.
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VERY FRIENDLY STAFF

DERON B.
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El cliente no dejó un comentario.

OMAR S.
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Store open late and I had to wait for it to open but yet my time on my contract stay the same as if pick it up on time when I had 30 minute difference

LUKE H.
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Excellent customer service. Truck was in good condition. No hassles.

Brandon C.
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El cliente no dejó un comentario.

douglas F.
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From KC to Terre Haute I was treated top notch for a trailer Yes... a trailer and that is it. If you treat your customers with big rental expectations like you treated me for a motorcycle trailer, you will be around for a very long time. I will rent again, and again, and again

Michael W.
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El cliente no dejó un comentario.

FATOU M.
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Check in was quick and easy. And they were very nice and professional.

Richard A.
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Very friendly staff. Super nice and helpful. Great experience. Fast check out and check in. Thank you!

Joy B.
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El cliente no dejó un comentario.

angela H.
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El cliente no dejó un comentario.

Paul T.
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Location was good but the people at the regional office who so customer care were terrible. Numerous of times I had to talk to someone on the phone because they had to move my reservation. They ladies were rude and lack any type of customer service skills. Talk to manager and he was great. Felt like the others though favorite answer was basically it was not my problem. Used Uhaul numerous of times in the past but I think this time was my last.

mazalea C.
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I left my garage door opener in the truck and when I went back no one was in the office , doors unlocked, I waited and yelled to see if they were in the Back, finally went outside snd they were there, asked them to look in cup holder for my opener and they said it wasn't there. I know it was , when I unloaded I had to close my garage door and then I put the opener in the cup holder. Very disappointed

MONTIE S.
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El cliente no dejó un comentario.

FRANCES D.
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Keep up the good work-you were fast friendly and professional

ahmed M.
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I couldn't find no one inside the office it took me 1/2 hour to talk with some one

Craig P.
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Very and helpful staff, and very efficient in the check out and check in process.

Alyssa A.
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El cliente no dejó un comentario.

bernarda M.
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The lady at the desk was awesome , quick and professional and had us ready to go right away .

Kelli K.
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I was greeted by an employee of the drop off location before I even got out of the truck. She had me checked out and on my way in about 3 minutes. She was very pleasant and polite.

Michael W.
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El cliente no dejó un comentario.

CHARLES V.
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They were closed when I arrived, but the signage was good and easy to follow what I was to do with paperwork and keys, leave the truck etc..

Alicia T.
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El cliente no dejó un comentario.

Kenneth S.
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El cliente no dejó un comentario.

ANTHONY N.
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Professional and polite.

Christian M.
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El cliente no dejó un comentario.

Kyle R.
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The equipment was fine but when I arrived at the location, there was no employee visible but there were three dogs all right inside the door so I was nervous to even go in. They all turned out to be nice dogs but that was not the best experience for a customer. The employee was also not wearing a mask, though she was helpful and did a good job.

Tyler W.
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El cliente no dejó un comentario.

SOLOMON M.
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You have to genuine .

MICHAEL B.
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El cliente no dejó un comentario.

G P.
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El cliente no dejó un comentario.

Tarita T.
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El cliente no dejó un comentario.

Sarah V.
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El cliente no dejó un comentario.

GREGORY A.
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The truck was returned clean and a full tank. I seen my email it said it wasn't. First I booked it for a location close by my house. Then went to pick it up no truck then they sent to a location that was close somebody expose to meet me there no show took forever to get in touch with somebody waited there for two hours in the heat me being a diabetic that wasn't good. Then y'all sent me to a different location far away from my house spending money I don't have. To another location they charge me for cleaning when the truck was clean. How did a 19.99 truck rental turn into over $100 worst experience I ever had with uhaul. Next time checking out other truck rental place first uhaul will be my last resort.

alannah K.
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El cliente no dejó un comentario.

CARLENE VICTORIA C.
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El cliente no dejó un comentario.

JACOB T.
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The girl running the show made things super easy and quick. Very impressed with her. Trucks are well maintained and clean. 10/10.

SEAN O.
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El cliente no dejó un comentario.

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