Customer Reviews for Quick Move Rental
(Distribuidor de U-Haul del vecindario)

769 comentarios

8229 N Oak Trafficway   Kansas City, MO 64118

(816) 436-1846

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 5 p. m.
Horario especial
  • 9/19/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(816) 436-1846

8229 N Oak Trafficway
Kansas City, MO 64118

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 5 p. m.
Horario especial
  • 9/19/2021: cerrado
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Easy and awesome to work with!

MELISSA C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stephanie W. 
Clasificación:
5.0

Excellent customer service!! Keep up with good work. I will recommend this location to friends and family.

EGOR A. 
Clasificación:
3.0

The video instructions was confusing re:uploading of pictures. It should say- “uploading of pictures wis done when prompted. The video did not specify that, so we took pictures then during the process it made us take the pictures during the appropriate section of the return process

Michael V. 
Clasificación:
5.0

Nada

JOHN K. 
Clasificación:
5.0

Customer service was excellent

GENEVIEVE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANNAN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER S. 
Clasificación:
5.0

Nothing! Excellent experience. Super helpful staff.

JENNIFER H. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TEDDI W. 
Clasificación:
1.0

The truck was filthy, including cigarette butts in the ashtray. I paid for an appliance dolly, and blankets but only received some of the blankets and no dolly. When I called the local number for help, the person I spoke to was rude and then hung up on me. Do not rent from this location. Terrible service and dirty / poorly maintained vehicles.

Adam C. 
Clasificación:
5.0

The employees were great to work with. Very friendly, efficient, and trustworthy. They made the process very easy. I highly recommend rentals at this location.

JONATHAN S. 
Clasificación:
5.0

This location gave good fast service....good job.

JAMES TAYLOR M. 
Clasificación:
5.0

Very nice young man

JAMES A. 
Clasificación:
2.0

My pick up time was 11:30 and I arrived there at 11:32 to a sign on the door stating “out for coffe. Be back in 10” I waited 20 minutes and still no one. I left because I'm moving!! I got a call at noon when I was working on figuring out what was going on, they said they called the store and they were back. Ridiculous.

Kathryn L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh W. 
Clasificación:
4.0

El cliente no dejó un comentario.

ELIZABETH R. 
Clasificación:
3.0

Location did not have additional equipment needed for move, specifically dolly's, staff was nice on return of truck but all locations should have the needed equipment/reserved

Ryan K. 
Clasificación:
1.0

Supposed to have blankets and a dolly. None was prepared. Contacted and was advised that they were not provided instructions from UHaul since online order but I can drive back to pick up blankets but they have no dolly. I didn't come back. Charged for blankets even after 2 phone calls.

Kathy B. 
Clasificación:
1.0

Uhaul was on empty when I picked it up only received 50 dollar credit

JESSICA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin H. 
Clasificación:
1.0

I was guaranteed a 7:30 pick up. The shop did not open until 9. They didn't answer their phone for the entire 90 minutes.

DOUGLAS D. 
Clasificación:
5.0

Great dealer, great experience.

MICHAEL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GABRIEL H. 
Clasificación:
2.0

Dispatcher said she would apply military discount when truck returned; advised there is no discount after returned. Truck had damage that wasn't marked. Almost ran out of fuel due to only having 1/4 tank; it is a huge inconvenience to rey to return at partial level...just top it off!

CHRISTOPHER C. 
Clasificación:
1.0

Was supposed to pick up at 8:30 and the location got moved to here they got to work late and had none of the moving equipment I had reserved. They actually told me to go to a different location because they couldn't match their prices

Joel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNA R. 
Clasificación:
3.0

Not the location's fault, but I had a really rough time with the website and my after-hours reservation (whenever I'd log in, my reservation went away). Spent 44 minutes on hold waiting for customer service (never did talk to a human). Had to take to Twitter to get help, and didn't get things fixed until after I'd run out of daylight. Even then, when I went in the next morning, my reservation was gone again.

JAMES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY A. 
Clasificación:
5.0

Na

DEBBIE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA W. 
Clasificación:
3.0

Not sites fault but trailer was over 1 hour late due to customer return delay.

Randall M. 
Clasificación:
5.0

Add straps tie down

THEODORE M. 
Clasificación:
2.0

When I arrived there was "Went for coffee be back in 20 minutes" sign on the door. The first Friday in August and the person behind the desk had no problem with putting everyone with a rental 20 minutes behind schedule because they chose not to take care of their coffee needs before work, like the rest of the working world. Upon returning the equipment I was billed for two days instead of one, as the person behind the desk set my rental period for four hours; this period being set for a 26 ft. truck of which Uhaul reps typically ask if 10 hours will be enough. I own a moving company and have used several locations; I feel the company as a whole has been declining recently and this location only cemented that opinion.

ZACHARY D. 
Clasificación:
1.0

When I arrived at the confirmed time of my reservation, no truck was ready. I had to wait 12 hours until I could pick up my truck. This ruined most of my plans.

DAVID V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl C. 
Clasificación:
4.0

If your website says that you open at 8:00 AM then you should be there at then. Store did not open until 9:00 AM. I was also never prompted for the option to have keys in one of the outside lock boxes when I reserved the truck online.

Sean S. 
Clasificación:
1.0

Worst experience i have ever had chArged me for gas when I have a screen shot off the gas in put on the truck. Charged me 20 for being late when I had reserved the truck frim 9 am to 7 pm. I will never rent. from this location again hours are advertised as 8 to 5 he opened at 9 and closed at 3 pm. And he was rude.

DONISHA R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Aimee C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT J. 
Clasificación:
4.0

El cliente no dejó un comentario.

JENNIFER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRENTON C. 
Clasificación:
1.0

El cliente no dejó un comentario.

kerstin J. 
Clasificación:
3.0

Your app for scan & go has serious issues that this location had no idea how to navigate. More training on the system would help.

CAROL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRACY D. 
Clasificación:
5.0

The young man i worked with was great! Outstanding customer service! I'd like to add a bit of advice; if there is a problem that your reserved vehicle isn't there, its the fault of the customer that rented it b4 you, NOT the Uhaul associate! So be kind and don't take it out on the Uhaul staff.

RHONDA K. 
Clasificación:
5.0

Maybe tell people that are coming back after you close that we will need to do the online return with pictures when we pick up. Otherwise, the entire process and rental was awesome!!

TERESA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

HUNTER O. 
Clasificación:
5.0

Very friendly and Informative.

mike M. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN B. 
Clasificación:
5.0

First time renting with UHaul. Completely satisfied. Will definitely use and recommend in future.

LAURA A. 
Clasificación:
2.0

We got moved from Liberty to this location at the last minute and then we were told they opened at 8am and had to sit and wait an hour because they didn't open til 9am. Not ideal.

Kelly M. 
Clasificación:
5.0

Well, I ordered boxes and a mattress cover and they never came…. I checked with Fedex and they confirmed it was delivered… When I called during the weekend I got a message that you were closed during the weekend and that if there were any problems with my order I needed to call within 2 days of the delivery… according to Fedex that was Friday for an order I made the Sunday prior for a 2 day delivery that didn't supposedly get here until Friday which I haven't seen… I get to the location and the owner told me he doesn't deal with that and he didn't have boxes or the mattress cover to sell me so I had to get that elsewhere… so while the equipment and customer service people were very friendly and professional, the fact I didn't get my boxes and mattress cover I paid for soured the experience.

WILLIAM H. 
Clasificación:
5.0

Nada

Kevin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH T. 
Clasificación:
5.0

I have rented from them before and they are always very friendly and helpful!! They even let me borrow a screwdriver for the day since I had forgotten to bring one. Thank you!!

THERESA F. 
Clasificación:
1.0

Why are they charging me more fees after I've already dropped the truck of same day i got it

SAMANTHA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

FATOU M. 
Clasificación:
2.0

whenever i went to picked up the store open 15 minutes late and he was not friendly at all i will use different locations next times

MANSOOR A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nicholas G. 
Clasificación:
4.0

Ninguno

Buffy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

QUINCY P. 
Clasificación:
5.0

All good

CRAIG W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACOB W. 
Clasificación:
2.0

The website was not working and i could not check in my van

Jackson F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

everyone was great

DONALD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTOINETTE C. 
Clasificación:
4.0

For corporate - allow online check in without location data. I couldn't do online check in because the location data failed

BRIAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA O. 
Clasificación:
1.0

For one I did not send me an email trying to tell me that I owed extra for something and then sent me an email when I called that day right after I told him why are they charging me for extra to say that they were charging me extra I have all the proof showing that they never sent emails out there a rip off

Lori O. 
Clasificación:
5.0

Not change the pick up location at the last minute. I had to add an additional hour on to this move because my pick up location was moved to another state. I tried calling the 800 number and using the website but I was provided no options to change the pickup location or select a different piece of equipment. The personnel on the 800 number hung up on me twice without answering the call. The third time I called I was told to basically take it or leave it. Since I did not have any time left to rebook or find another rental company I was forced to drive the extra hour.

Joseph V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

EVA H. 
Clasificación:
3.0

Very friendly service at this location.

Cynthia M. 
Clasificación:
5.0

The manager there was more then helpful and had patience with me. I had never used the mobile system before and it is not user friendly. I will not use that service again!

Austin A. 
Clasificación:
5.0

You made the moving experience delightful and easy! I will come to this Uhaul location every time!!

CHRISTINA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Yancy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Aisha W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B. 
Clasificación:
5.0

Representative was friendly and thorough. Even with a long line behind me he took the time to make sure I was satisfied.

SHAWN M. 
Clasificación:
5.0

Great service! Will return.

JUSTIN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

VANCE D. 
Clasificación:
3.0

Couldn't get into the lock. Had to wait almost an hour before someone could help. Customer service and the owner were nice enough and were as helpful as could be. Once we got the truck and loaded it we realized the cables that shut the door were messed up and couldn't shut the doors. The truck over heated. But we were able to get the small move done

desiree B. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD N. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHRISTOPHER A. 
Clasificación:
5.0

Very friendly and helpful staff! 10/10 recommend!

SAMANTHA A. 
Clasificación:
2.0

Be sure communication is passed when reserved vehicles are not available. Rented for pick up truck which wasn't there and no tools to help attach ball hook to hitch. Individual at desk was kind and best part of the location. Reservation system needs to be better though. Poor experience over all.

CHRISTOPHER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jayne M. 
Clasificación:
4.0

El cliente no dejó un comentario.

LOGAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba