Comentarios del cliente para Quick Move Rental

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Quick Move Rental

Grado total:

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Samantha W. en

Grado:

El cliente no dejó un comentario.

Timothy C. en

Grado:

El cliente no dejó un comentario.

Jacob B. en

Grado:

El cliente no dejó un comentario.

Norman S. en

Grado:

Everything was great.

MICHELLE N. en

Grado:

El cliente no dejó un comentario.

Arthur P. en

Grado:

Just keep up the good work.

Brandon V. en

Grado:

El cliente no dejó un comentario.

Russell O. en

Grado:

More space in the parking lot to move trucks.

Pamela C. en

Grado:

El cliente no dejó un comentario.

Melody R. en

Grado:

I chose this location because it was about 2 miles from our new apartment. It was easy to get to but the signage made it hard to find. Usually U-haul stores have big signs so you can find them, this one didn’t. I had to call them from the parking lot next door to ask where to park the 20 foot truck. There were 3 polite young men who came out, offered to help and took the truck to park it for me. I went into the building that said Appliance on the outside but there were no appliances and very little moving supplies usually on display in U-haul locations. The girl at the desk was polite but didn’t seem to know how to help me. A man, I assumed to be the manager, came from the back . He made no real eye contact with me but asked if I wanted a receipt. I asked if I could get a discount since I returned the truck 24 hours early with 7/8 full instead of 3/4 tank more than I was supposed to. At first he questioned my math, like I was wrong, then double checked, saw that I was right. Then said no. If I didn’t like it or agree I could call U-haul. Had he said the same thing in a polite, people-friendly way I would have rated them average however that wasn’t my experience. They guys who helped with the truck and the girl at the desk were the only thing that saved them from the lowest rating possible.

David M. en

Grado:

Find a way to fix the problems with “pick up your truck” on both the app and website. Made our experience so stressful and difficult.

Dallas S. en

Grado:

Check engine light was on, told the employees, said it’s fine, but while driving it, the check engine was gone. We were really scared that the truck might broke down, but everything went smooth.

larry H. en

Grado:

El cliente no dejó un comentario.

Vickie M. en

Grado:

When making reservation, there was no place that stated if you did not pick it up within 15 minutes of declared time, you could no longer get it through mobile pickup. We arrived to pickup and the store was closed. It was 45 minutes after we had said and we couldn’t get our truck without going through another person. Had I known we would have delayed the time on the website and avoided an additional 30 minute delay to set up our event

Mahmud J. en

Grado:

Really friendly. Awesome service. Got me in and out in a timely manner. Would definitely use again.

Doug M. en

Grado:

Customer service was great. The staff seemed to be a family of brothers and sisters and they worked well together. It was busy so they had a lot to do. They stayed calm and professional. All went well!

Michael O. en

Grado:

Everyone at this location is absolutely amazing they go above and beyond the call of duty for their services and make everyone of their customers feel welcome to but they are truly there for you

Ron W. en

Grado:

It wasn’t the business fault but was wanting a truck and only had a trailer available.

Carrie M. en

Grado:

The guys here were very helpful and fast. I will probably use this location again on my next move.

Brad Q. en

Grado:

Sam, I believe the individual managing the new Uhaul location has been incredibly accommodating and personable. He has made my experience, accessibility and ease with renting trucks recently. His service should be recognized and applauded. I will first call QUICKMOVE on N Oak Trafficway in Kansas City in the future!

Jimmy G. en

Grado:

El cliente no dejó un comentario.

David C. en

Grado:

Have more vehicles when I'm ready to rent a truck or a van I wish it would be available

Kevin R. en

Grado:

El cliente no dejó un comentario.

Andreas M. en

Grado:

Great job

Bobby C. en

Grado:

I am not happy with UHAUL. I reserved a 20 foot truck and was delivered a 17 foot truck. I do not care what the dealer says about them being in the same class a 17 foot will not hold the same amount as a 20 foot. I now have to make another trip to bring all of my good from Gladstone to Bella Vista. Still considering whether to turn this over to lawyers for a class action.

Nassia D. en

Grado:

El cliente no dejó un comentario.

amy g. en

Grado:

El cliente no dejó un comentario.

Robert Z. en

Grado:

El cliente no dejó un comentario.

greg h. en

Grado:

El cliente no dejó un comentario.

David S. en

Grado:

Absolutely wonderful!

Stuart M. en

Grado:

The parking lot was a little small and cramped but the manager helped us make it work to fit the truck in.

Jeffery J. en

Grado:

El cliente no dejó un comentario.

Dominique H. en

Grado:

Excellent customer service. Very nice personnel.

Robert R. en

Grado:

El cliente no dejó un comentario.

Thomas S. en

Grado:

El cliente no dejó un comentario.

Michael N. en

Grado:

El cliente no dejó un comentario.

lynn n. en

Grado:

Great service and prompt pickup. Great clientele.

Marissa H. en

Grado:

El cliente no dejó un comentario.

jaime a. en

Grado:

Todo muy bien muchas gracias

kenneth m. en

Grado:

Truck was horrible. Trailer wasn’t much better. Both leaked water. Truck had a horrible front end shake. 9 hours of hell.

JIM M. en

Grado:

El cliente no dejó un comentario.

Darla H. en

Grado:

El cliente no dejó un comentario.

Daniesha H. en

Grado:

Great service! Will come again.

MARK D. en

Grado:

Probably one of the best experiences I've ever had with U-Haul, and have move over 28 times and use Uhaul for all of them, but today had to be the BEST one of ALL, this place even bets Sam Crane store by a long shot, the people this store they were so courteous, and and I wasn't talk dowand they didn't treat me like an ex-con by some Kids that don't respect his elders, like at Sam place by some big Black guy. and some other heavy-duty idiot, treated me like an ex-con

Robert L. en

Grado:

El cliente no dejó un comentario.

george k. en

Grado:

Great service! Thank you.

ROBERT W. en

Grado:

El cliente no dejó un comentario.

Michaelynn L. en

Grado:

El cliente no dejó un comentario.

ZAYD L. en

Grado:

Above and beyond, thank you guys!!

KENNETH B. en

Grado:

Very courteous and professional person handling the contract. All of my questions were answered and others were posed by the attendant that were very helpful. Easy and no stress.

Anthony R. en

Grado:

Excellent service. Equipment was in good shape and ready for pickup. When I was ready to return, the staff was very helpful in a quick check-in. I would recommend this facility.

Jacob T. en

Grado:

El cliente no dejó un comentario.

Carl M. en

Grado:

Paint the building and make the inside as customer friendly as possible. I admire what’s been done so far, it’s a really old building and the gentleman is trying.

Nicole M. en

Grado:

The employee over charged my credit card and did not have the supplies I made an reservation for.

judy m. en

Grado:

El cliente no dejó un comentario.

Thomas S. en

Grado:

El cliente no dejó un comentario.

Steve D. en

Grado:

Great service--thank you!

ROBERT L. en

Grado:

El cliente no dejó un comentario.

David F. en

Grado:

El cliente no dejó un comentario.

Bradley M. en

Grado:

El cliente no dejó un comentario.

CHRISTOPHER C. en

Grado:

Nothing. Everything went great.

Dan R. en

Grado:

El cliente no dejó un comentario.

OMID N. en

Grado:

Everything was perfect and easy Thank you for the help.

Jonathan T. en

Grado:

Open on sundays, van was ready at 10am, and it was a new van. Very pleased with my experience

GARY H. en

Grado:

Quick, fast, and easy

Anthony B. en

Grado:

El cliente no dejó un comentario.

nina p. en

Grado:

El cliente no dejó un comentario.

Jerry F. en

Grado:

El cliente no dejó un comentario.

bethany h. en

Grado:

El cliente no dejó un comentario.

Linda C. en

Grado:

El cliente no dejó un comentario.

Gary C. en

Grado:

I rented twice I. One week. I rented a van and a 20 ft truck for my long distance move to Colorado Springs,CO. Best customer service ever! Sam and his team are amazing! If you are looking for 5*****service this Uhaul location is it. The best In Kansas City, MO

ROBERT L. en

Grado:

Great staff

mathew m. en

Grado:

El cliente no dejó un comentario.

Michael H. en

Grado:

El cliente no dejó un comentario.

Darryl R. en

Grado:

El cliente no dejó un comentario.

Thomas O. en

Grado:

El cliente no dejó un comentario.

Gary C. en

Grado:

The Uhaul location has the best customer service I have experienced in quite some time. Sam and his co workers are all great!! I will be renting again on Monday. I highly recommend this location.

Thomas E. en

Grado:

Have all the materials that were ordered in the truck. Having to go back for the dolly severely delayed us.

Ray W. en

Grado:

The truck was in serious need of maintenance. The front end wobbled side to side the entire trip and had I not already loaded it I would have returned it.

Anthony B. en

Grado:

El cliente no dejó un comentario.

Jeremy P. en

Grado:

The Google Business page says it closes at 6, but I showed up a few minutes before 6 the night before I dropped it off and everything was locked up. Evidently on uhaul.com it says 5. One of the times is not correct. I can fix Google Business pages through my website at www.findingyourbusiness.com if you are interested. jeremyphillipsemail@gmail.com

Chrishae A. en

Grado:

El cliente no dejó un comentario.

Chris M. en

Grado:

El cliente no dejó un comentario.

ROBERT L. en

Grado:

Great location and staff.

james z. en

Grado:

El cliente no dejó un comentario.

Christopher N. en

Grado:

El cliente no dejó un comentario.

jason s. en

Grado:

Great service, staff is always friendly never have any issues.

GARY H. en

Grado:

Great already

brooke c. en

Grado:

El cliente no dejó un comentario.

Cheryl L. en

Grado:

The gas tank was just under being full and I was expected to be able to bring it back filled to the same line. I think that is done on purpose as you know how hard it is to guess where the refill line is. I suggest you only send out trucks that are full, then they will come back that way. I don't think it's fair to expect someone to fill the tank when they don't get it full to begin with.

David C. en

Grado:

None

Mamiegirl D. en

Grado:

Great customer service. Highly recommended.

cheryllyn R. en

Grado:

El cliente no dejó un comentario.

Elisha P. en

Grado:

Staff are amazingly friendly and extremely helpful!

Sara O. en

Grado:

They were clean, helpful, very kind, and quick. Overall, this location and the staff members were excellent!

Shanin P. en

Grado:

Great customer service very friendly

KILEY J. en

Grado:

Best location I have used! They are very friendly and very helpful! Will definitely recommend to family and friends!

Keith L. en

Grado:

El cliente no dejó un comentario.

Kreshnik K. en

Grado:

Nothing the serice on this store was very good, she explain me everything.

matt e. en

Grado:

Going into the store was easy I wish they were open longer but overall good