El cliente no dejó un comentario.Robert G.
Customer Reviews for Quick Market
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
No comments. Excellent serviceMANISH S.
Maybe, give us somewhere to park ours carsMYRDDIN S.
El cliente no dejó un comentario.KERMIT M.
The interior of the vehicle should be cleaned other then that we were quite satisfied with the service and location. If required I will use them again.jeff F.
The truck was filthy dirty and there was so much samage we had to take the extra insurance. This truck was terrible. Totally risking the virus.TARA H.
Rental was for 9:30 and we were on a tight schedule. The attendant showed up right at 9:30, so we had to wait while they turned on the lights, booted up the system and checked the vehicle. This put us behind schedule, which was frustrating.Paula C.
The service was excellentYUSUF K.
El cliente no dejó un comentario.Rudolph S.
Nothing at this time. Rental representative did an excellent job. Had all the training in Customer Services, friendy, knowledgeable and approachable in answering the customer needs.Jean S.
El cliente no dejó un comentario.SEEWOOSUNKUR G.
El cliente no dejó un comentario.Ryan F.
El cliente no dejó un comentario.Roxane M.
El cliente no dejó un comentario.Steve K.
What i can say is that the staff of uhaul in this location is very friendly and accommodatedFERDINAND R.
El cliente no dejó un comentario.Adel A.
I did not have contact with the people at this location, just dropped the truck offJAMES H H.
El cliente no dejó un comentario.KHALED S.
Offer an option for reduced price for one way rentals that are returned in leas than 24hrs.Andrew P.
The hours for this store is very limiting, location only open from 9:30am to 5:00pmDan C.
El cliente no dejó un comentario.Sandra A.
El cliente no dejó un comentario.JACK P.
El cliente no dejó un comentario.kumar N.
Very good customer.Vijayasingham S.
El cliente no dejó un comentario.Hugh M.
I received great service from the Agent. My reserved vehicle, a cargo van, had been stolen off the lot overnight I was offered a 10' truck as replacement, which resulted in higher mileage cost, but at least I got my tasks done. I was lucky to get the replacement, but would not recommend the location since the vehicles are not secured after hours.ALICE K.
El cliente no dejó un comentario.LEONARD B.
The van had Tim Horton's trash and it looks like it wasn't sanitized as per provincial Covid policyEliseo P.
El cliente no dejó un comentario.sawyer Q.
I booked the van to be picked up after hours (9:30 pm), after I did all the process online I never received the code to access the key, I called and chat with customer service but no body was able to help me, actually nobody care, I waited or one hour on the phone and refreshing the website hoping the code will come but it never did, so I gave up and when home. The filling date I have to wait into the store was open, I explained the situation to the staff but they were rude. Anyways I picked up the truck more than 12 hours late, almost miss the window to pick up my house keys and at the end I was charged for the full rental. It was a very disappointing experience.Victor C.
Staff at this location was very friendly and helpful - recommended! Only issue I had was that the vehicle that I was given did not match the one that I reserved online. (This is not the location's fault). The van did the job that I needed, but just barely.ROBERT R.
good experience, will be back!DONALD A.
El cliente no dejó un comentario.Olawale F.
El cliente no dejó un comentario.JOSEPH C.
Had online trouble with getting the lockbox code for rental truck keys. The code was not displaying and then timed out, this kicked me out of the process and I could not re-enter the â€œpickup vehicleâ€ process. The store was not open for another 2 hours. I called 1-800-Uhaul and was placed on hold for 35 minutes before an attendant took my call. Help should be easier to access, frustrating.Thomas R.
Be specific about the use of method of payment. You can rent a big vehicle with visa/debit but not rent a small vehicle with your visa/debitKIMARLA D.
El cliente no dejó un comentario.DAVID B.
El cliente no dejó un comentario.ALEXANDER P.
El cliente no dejó un comentario.sureshkumar M.
Great and friendly service. I rented a truck to move from Ontario to Alberta and it was a quick and easy transaction.JASONMICHAEL P.
Very good customer service ! Thank youstephen N.
The uhaul truck was filthy inside and never cleaned. Absolutely disgusting. Girl behind counter for processing was extremely nice however.J ANTHONY C M.
El cliente no dejó un comentario.Dan A.
Great customer Service..no.hasselsSharon S.
El cliente no dejó un comentario.Tammy B.
Nothing, it was nice and easy.jonathan B.
When my dad went to drop off the rental truck he was verbally abused by the owner and her children for where he parked in their parking lot. He was screamed at and told to leave several times extremely rudely. Absolutely disgusting customer service at this location. If you can avoid I 100% would. We will never go back to this location and Uhaul may have lost our business entirely. Not sure I'll ever rent from them again after this.Manpreet B.
El cliente no dejó un comentario.ROBERT C.
El cliente no dejó un comentario.Andrew H.
Leaving customer vehicle at customers on risk at the location before pick up of the rental and drop off. Because it was a little inconvenient to ensure somebody else was there to drop off the vehicle what if we didn't have somebody close? Just that apart from that great service thank you.azmina K.
Please check the fuel level of your vehicles to match what is on the customers contract before renting the vehicles out.Kajeth C.
El cliente no dejó un comentario.Jaime H.
Excellent service.dean B.
El cliente no dejó un comentario.Steve A.
El cliente no dejó un comentario.SHAWN F.
Nothing. Very goodBob F.
Great vehicle, great service. Nice and easy.jonathan B.
Shop dont have a proper operating hours terrible customer serviceNASH G.
Make the inspection process easier.Michael A.
El cliente no dejó un comentario.Bernhard G.
El cliente no dejó un comentario.JAMES C.
I would recommend the service to others.john F.
El cliente no dejó un comentario.Linus B.
El cliente no dejó un comentario.Mellinda P.
I've been hosed 2 out of 2 times by lack of communication by U-Haul. Will not use this company again.JASONEDWARD B.
El cliente no dejó un comentario.Anthony A.
El cliente no dejó un comentario.JOE L.
Polite friendly customer service would recommend.Damion E.
Staff customer service was great.Daniel H.
I'm still waiting on my refund for $182.00 from April 19th. As we had paid upfront for our first uhaul that got replaced and discounted.Connor J.
El cliente no dejó un comentario.Idrees A.
Make you on-line vehicle pick-up system easier to navigate. It was an absolute waste of time.Stephen D.
Called 5 minutes to closing, crying and distressed after a hired moving company unloaded a 15ft truck of our belongings in a gas station parking lot, aftr hrs of attempts to extort money frm us. The rep that answered the phone was so understanding and did everything to help me to make sure I cld get the truck. Best customer service Ive ever experienced.Lasynda E.
nothing, was a great experienceray M.
El cliente no dejó un comentario.ABDULLAH S.
El cliente no dejó un comentario.Jacob D.
El cliente no dejó un comentario.STEPHENDERICK D.
El cliente no dejó un comentario.Stephan L F.
El cliente no dejó un comentario.WILLIAM M.
Excellent customer serviceAMITKUMAR P.
Johnathan was extremely helpful and friendlyWilliam M.
Unfortunately on the day of our move. The 26 foot truck we had booked two weeks before became unavailable. Jay, at this location was able to secure a 15 foot truck for us, thankfully as it would have impacted two households moving. We had to reload the truck several times which was inconvenient, but managed to get it done and return the truck ontime.DALE S.
El cliente no dejó un comentario.William M.
I arrived to pick up cargo van rented online at 6:30 pm. Clerk told me UHaul counter closed at 5 pm and was unhelpful. He said to follow online reservation instructions. It was pouring rain outside. I exited store and UHaul reservation instructed me to complete transaction online. My password wouldn't, work and my attempts to reset were unsuccessful. I called UHaul and waited 12 minutes for an agent. She began to help and we were disconnected. I called again and waited another 10 minutes. Second agent was wonderful, My brother arrived to hep me and took over call. It took a further 22 minutes to complete rental. I was soaking wet and my phone lost power. The dolly I had requested was not in the van provided. The return 2 days later took 5 minutes and was effortless, My experience was super stressful and unpleasant. Not happy !,,,,Kristi H.
Very goodMusampasi P.
In and out in a matter of minutes. No issues with the van and a very convenient location.Dan C.
El cliente no dejó un comentario.Jared A.
El cliente no dejó un comentario.George F.
The outside of the van was very clean, however, the inside was not that clean.Claudette B.
Need to clean insideAjanthan T.
Nothing to improve!! Always great customer service from you all!JOHN L.
El cliente no dejó un comentario.RAJAGANAPATHY S.
El cliente no dejó un comentario.Tsering L.
Horrible experience! Booked the truck for 8am, couldn't get it until 9:30am because their mobile pickup isn't setup correctly. Then the owner of the establishment was very rude!!David H.
El cliente no dejó un comentario.MICHAEL B.
El cliente no dejó un comentario.Thomas C.
El cliente no dejó un comentario.OHMARE S.
They botched the mobile pickup. the truck was boxed in behind other trucks and the key code was not provided in the app.Gary B.
I had to switch trucks because the mileage was wrong on the first one and it was dirty inside. When I returned the vehicle late the process worked but there was no key drop that I could use to drop the key. I called 1800 go U-Haul and was on hold for an hour with nobody answering. My only options were to go back in the morning with the key or to lock it inside the vehicle knowing the operator would have another key. I had to do the latter. This location needs a key drop that works like the one at Station St in Ajax.... and someone should answer the phone to help.CHRISTOPHER W.