Comentarios del cliente para Queenston Milk and Variety

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Queenston Milk and Variety

Grado total:

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VICTOR L. en

Grado:

There was so much problem with the uhaul system and I have to wait 1 hour until complete the rental form.

greg K. en

Grado:

El cliente no dejó un comentario.

Camille R. en

Grado:

They did not provide any documentation when the truck was returned early and did not register that the truck had been returned until 20 hours later. In the future I will only make a return to an official “full time” uhaul location and not a connivence store.

janet H. en

Grado:

Very hard place to drop a large truck off...When I went to get a day’s refund for returning a day early which was earlier discussed with contract personnel the proprietor was unwilling to help me until he called you about my returning truck a day early. But he did call you when I insisted that the pick up start time on the contract was wrong. I discovered the contract read that I picked the truck up at 4:30 when it was 5:45 The operator who refunded a day’s cost was excellent so thank you for that. But I will not use U-Haul again unless I get from the Niagara Falls location on Thorold road. They were excellent which Is why so chose you a second time but the experience was very disappointing

Austin W. en

Grado:

El cliente no dejó un comentario.

Alissa D. en

Grado:

Workers at this location are very rude. Wouldn’t suggest picking up a truck from here

Steve H. en

Grado:

El cliente no dejó un comentario.

DARCY S. en

Grado:

El cliente no dejó un comentario.

sharon A. en

Grado:

It was quick & efficient for pick up & drop of.

CALVIN K. en

Grado:

Overall good experience. Pickup and drop off of vehicle was hassle-free. However it is becoming a bit of a recurring theme for me to have to pick up the vehicle at a location that is further away for myself. If that truck cannot be made available for me at the requested pickup spot, then it should not be listed as an available pickup location during the booking process.

Blair C. en

Grado:

El cliente no dejó un comentario.

JOHN G B. en

Grado:

I had the most horrible experience ever moving I broke down I was on the phone with U-Haul more then moving there were so many mistakes it was unreal. Was a loyal customer for years rented trucks trailers quite often. Will think twice about renting ever again.

shaun O. en

Grado:

Made reservation through 1 800 number and was unable to pick the pick up location for the truck. Then confirmation call was still unable to choose pick up location. Would have preferred to do that to save some KM's

Corinne B. en

Grado:

truck was dirty, kitty litter and cat food all over the floor, cab had food wrappers in the doors and console

Urszula G. en

Grado:

El cliente no dejó un comentario.

melissa F. en

Grado:

Great assistance from the clerk at the cash. He helped us return the vehicle and submit photos of the gas/mileage.

Terry M. en

Grado:

El cliente no dejó un comentario.

alfred B. en

Grado:

Small area for 26ft truck

Nicholas K. en

Grado:

Not rip off customers. You told me i was paying flat rate. You promised i would not pay anymore than 60 dollars. Now youre charging me 140? This is ridiculous and im jot paying this. I would have gone to someone else.

Markos S. en

Grado:

Very dirty location and on top of that they charged me 1100miles $440 extra.

CARL M. en

Grado:

Get the order right. Keep the vehicle cleared of snow and ice. Defrost the lock to allow ease of pickup. Or at least keep it covered aonwater doesn’t seize the lock.

denise D. en

Grado:

El cliente no dejó un comentario.

AJ H. en

Grado:

El cliente no dejó un comentario.

michael V. en

Grado:

Really unsafe neighborhood to have a U-Haul location. Felt very unsafe with the other patrons at the establishment

Melvin S. en

Grado:

El cliente no dejó un comentario.

barry J. en

Grado:

El cliente no dejó un comentario.

Deann H. en

Grado:

El cliente no dejó un comentario.

HENRY K. en

Grado:

El cliente no dejó un comentario.

Jim M. en

Grado:

The rental was for 8 am and the owner of the store didn’t even show up until almost 9 and he never answered the phone number we provided then he said his computer system was outdated and needed updating then he couldn’t find my order even though I was showing him I checked in on line..this is the second time I have been sent to this location and the same problems...also the area is very dirty with garbage strewn everywhere I was afraid we would get a needle stick injury so we couldn’t fully inspect the truck due to the place the truck was parked. I am surprised U-Haul uses this as a location and going forward I will refuse this site and only deal with the Welland avenue location . Does your company ever do a drive by of these outlets without them knowing you are showing up?

david D. en

Grado:

Nothing, everything was fine