Comentarios del cliente para Queensgate Storage
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Testimonios de recientes clientes de Queensgate Storage
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Tanya M. en
Would definitely use again in the future!
RHONDA B. en
Let people know that the cost per mile is higher on the weekends.
Randall J. en
Their computer was running incredibly sold, half way through I'm told there's practically no gas, and they didn't provide the supplies I ordered (hand truck, blankets), that I would have to go get them myself from another location and fuel the truck. On my way to pack I get a call from the drop off location telling me their lot is full and I'll have to drive 45 miles out of my way to turn the truck in. I called U Haul Corporate to file a complaint. The report went fine but I was never contacted after filing the complaint - I was told I would contacted within 72 hours. AWFUL experience with U Haul and a complete inconvenience.
Tallan S. en
The location is convenient. Easy access to the interstate. The staff is prompt, professional and friendly. They appear to be observant with security and knowing the tenants. I would rent again here.
Devina R. en
I reserved and paid for 1 utility dolly and 1 appliance dolly. I only received utility dolly which was very frustrating and made moving difficult.
Ioan G. en
Lori and Jeff have an excellent establishment at Queensgate Storage. They were both very friendly and helpful. Only issue I had was not being able to access my car at 5am (hours were 6:30am-9:30pm).
Peter C. en
Well run operation. Staff was friendly and equipment was first class.
Sheila L. en
Loved this place
Luke S. en
Great facility. Very clean and very secure. I had a boat here and was never worried about it.
Wendy K. en
Great storage facility
Cody M. en
Cover the return time policies. I rushed to get the unit back when I actually had more time than I thought. (1 hour leeway)
William R. en
It was all good
Dana C. en
Excellent customer service! Check in process was professional and fast. The facilities are clean, easy to access, and secure. I would recommend highly!
BRAD M. en
Great owners. This place is run the way you want your storage place to be run. Owners are present, professional, and friendly.
Michael T. en
I had a unit there for about 5 years and was never disappointed. Jeff & Lori (and Sonia) are super easy to work with and will bend over backwards to help, if needed. Thanks!
JEFFERY M. en
The owners were very friendly and helpful.
Caylin H. en
The prices were inconsistent. We were told 4 different prices and still ended up getting charged something different. The customer service was AWFUL and had little knowledge for us about where or how to pick up a truck. We were over charged for days we didn’t even have the truck and our reservation was charged twice without us knowing. I will never use U-Haul again.
Charlotte M. en
Everything was amazing and professional. The facility was clean and I feel confident that my belongings will be safe there.