Comentarios del cliente para Queens Tires

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Queens Tires

Grado total:

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Andy G. en

Grado:

Everything wea very good.

Lisa G. en

Grado:

For pick-up note better that this location is not available for all hours.

Christopher J. en

Grado:

El cliente no dejó un comentario.

James A. en

Grado:

Difficult to see where to put the truck when dropping it off ( we didn't pick up there) Need better signage we werent even sure it was a UHaul place at first.

David S. en

Grado:

Shop is a mess.

zhongyang G. en

Grado:

El cliente no dejó un comentario.

Tony S. en

Grado:

El cliente no dejó un comentario.

Jagmeet M. en

Grado:

The pickup location was extremely sketchy. Walked into a messy tire shop and was met with a guy smoking indoors that didn’t speak English. Then I had to wait 30 minutes for the actual uhaul guy to show up, then another 20 minutes for the order to process while they started loudly working on a car through the open doors right beside the counter. Uhaul rep rushed through the paperwork and didn’t email me a receipt nor did he have a printer to give me a physical copy. The man handed me a pamphlet when I left that I found out later said that the truck was damaged and that ‘customer accepts risk of water damage’. I did not. He did not go through any paperwork with me, and luckily none of my property suffered any water damage. It was a miserable experience that completely turned me off of uhaul, and put me almost a full hour behind schedule in the moving process, despite going to this location specifically because of the guarantee that my truck would be available at the specific time requested.

elaine E. en

Grado:

Personnel helpful & friendly.

Eyad H. en

Grado:

Trailer does not have Jack, without staff help, it is impossible to load it. this is good reason not to rent this type.

Thomas G. en

Grado:

Pickup location was not where I requested it to be, the vehicle was not ready for the time I requested, the location couldn't print my statement, never emailed me a copy, didn't have the add on equipment I ordered, and the furniture dolly i got was a a piece of plywood with two wheels.

shaun B. en

Grado:

Very good

Aaron U. en

Grado:

I was supposed to pick the truck up at 11 am to move from Kitchener to Guelph. I had been dropped off expecting this location to be open. I wait for over an hour in very hot weather. I was stranded without a vehicle so I was forced to wait outside. After I finally spoke to the employees about my frustration they did not even apologize. Not only did they waste my time, they effected my well-being as I spent too much time in the sun. I rented a dolly but the wheels radius was very small. It was nearly impossible to pull it over stairs. The truck did not have a ramp. My main complaint is regarding the hour and 20 minute wait. It is completely unacceptable on the locations behalf!

jason S. en

Grado:

I was overcharged. Be clear on you rates and fees and don't charge your costumers for additional days when they had already returned the vehicle.

Robert P. en

Grado:

El cliente no dejó un comentario.

Christina S. en

Grado:

Nothing jeep up the good work!

Sadananda K. en

Grado:

El cliente no dejó un comentario.