Customer Reviews for Queen Ann Auto Repair
(Distribuidor de U-Haul del vecindario)

347 comentarios

4 Whiting St   Hingham, MA 02043
(@ Rt 53 & 228)

(781) 740-1043

Horarios de la ubicación

  • Lun. - vie.: 7 a. m. - 5 p. m.
  • Sáb.: 7 a. m. - 3 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(781) 740-1043

4 Whiting St
Hingham, MA 02043
(@ Rt 53 & 228)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 7 a. m. - 5 p. m.
  • Sáb.: 7 a. m. - 3 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

I left the gas at the mark where I found it, the place charged me $15 for gas anyways!!! I called about it and no one returned my call! Not happy at all!!!

Suzanne L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela D. 
Clasificación:
1.0

Guy had me back the trailer into a tiny spot. I know how to back a trailer but I bet 99% of your customers could not have done it.

James E. 
Clasificación:
5.0

Proprietor very helpful.

Richard T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBI S. 
Clasificación:
5.0

This rental was perfect.

DAVID C. 
Clasificación:
5.0

I have used this business many times.

stephen S. 
Clasificación:
4.0

Quick efficient check-in and check out. Very nice truck

Julie F. 
Clasificación:
4.0

Super helpful associate

James O. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM O. 
Clasificación:
5.0

El cliente no dejó un comentario.

CONSTANCE S. 
Clasificación:
5.0

I had issues with the app --- trying to do digital pick-up and drop-off but the app/website failed to recognize my location. I made sure my settings were correct, etc. but still didn't help. If there was an option to just type in my location, that would have helped a lot. Anyways, I assume it should be an easy fix and wanted you guys to be aware. Thanks, Justin

Justin B. 
Clasificación:
1.0

The truck had multiple leaks in the roof so my couch and multiple boxes of clothes etc got drenched/ruined. I'll be calling customer service.

GREGORY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia F. 
Clasificación:
5.0

The experience I had was excellent. I see no need to alter anything. The service at this location was great!

Richard L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher Q. 
Clasificación:
4.0

Fill fuel tank before renting instead of estimating.

BRIAN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theodore L. 
Clasificación:
5.0

Very convenient and efficient location. The truck was just the perfect size and very manageable in Boston traffic.

Carol M. 
Clasificación:
5.0

I'm very satisfied with this location

Anna P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
3.0

Very shady. Didn't ask for ID-charged me for things I don't want.

Angel A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALFRED B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZETA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda T. 
Clasificación:
3.0

El cliente no dejó un comentario.

David S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stephen H. 
Clasificación:
5.0

Attendant knew what he was doing and was very helpful on pickup and return of vehicle. Good guy. Made the process easy.

John G. 
Clasificación:
1.0

Thought I was renting the truck for 20.00 but it turns out that three was a hidden fee of a dollar a mile.

Dinna O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Scott R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jayne M. 
Clasificación:
4.0

Maurice was very helpful, pulled the truck out for me since it was in a tight spot and made sure everything was clan and working appropriately.

Lydia S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jonathan L. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROBERT L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristin M. 
Clasificación:
3.0

I dont know it was kind of weird when i went to drop off truck. Guy was like “you put gas in it?” I said yes he said good u get email goodbye. I didnt get my invoice til 5 went i dropped truck back off at 230 was just kind of weird to me

Jackie L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Edward C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ryan J. 
Clasificación:
3.0

El cliente no dejó un comentario.

JEFFREY K. 
Clasificación:
5.0

As a old & loyal UHaul customer I can jones say that I always had a professional & courteous service. Kudos to your agent Maurice Succar at Queen Ann Auto Repair. Pierre J Gabriel

Pierre G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stanley M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas O. 
Clasificación:
5.0

Great service! Pleasant and professional. Easy pick up and drop off.

Brenda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

The guy helped me out with anything I wanted. Renting from here was super smooth and easy. Would recommend it any day.

JAMES B. 
Clasificación:
5.0

Top service! Very nice staff, this is my favorite U-Haul location to rent always.

Steeve M. 
Clasificación:
2.0

Bad service, mostly due to person on service call. Also, was overcharged -- not by much, but more than what was presented.

gary M. 
Clasificación:
5.0

No need to improve you guys do an excellent job

CHARLES V. 
Clasificación:
3.0

There was a 45 minute delay as a result of the uhaul website not working properly. I reserved days in advance and did the online check in to save time. It was very frustrating for the business owner who also was managing pumping gas, payments and cash register. He had to cancel my reservation & put me in as a walk-in. Once he did that, everything seemed to work properly. I drove away with my cargo van an hour after I'd arrived.

JULIE O. 
Clasificación:
4.0

El cliente no dejó un comentario.

PAUL D. 
Clasificación:
3.0

The pick up was very tedious, I had to go to the app and answer about a 100 questions even that I called before and the guy on the phone told me that it was "all set", the waiting time on the phone was also very frustrating, I had to call a few times and everytime I had to wait about 20 to 30 minutes.

ALFREDO G. 
Clasificación:
5.0

Everything was perfect

ELIZABETH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Henry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay S. 
Clasificación:
5.0

El cliente no dejó un comentario.

lornna J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph K. 
Clasificación:
5.0

Everything went very smoothly. Doing the check in process ahead of time online made pickup quick and easy. Gracias

David K. 
Clasificación:
5.0

The person who checked me out and helped me was great! I was a little nervous to drive the truck because of its size (and the unexpected snow the night before) but his demeanor put me at ease. The truck was very clean and free of snow when I got it. The brakes worked well.

Olivia B. 
Clasificación:
2.0

Operator was quite rude

tyler S. 
Clasificación:
3.0

This location is not suitable for a Uhaul spot even though Route 3 is right up the street. There's no parking. You have to park in the restaurant lot behind the gas station and hope your car is still there when you get back.

ROBERT S. 
Clasificación:
5.0

Super fast and easy pick up and dropoff.

Marcy F. 
Clasificación:
3.0

Blanket bag and hand truck seal were broken upon rental Made reservation 96 hours in advance of pick up, but when I arrived I was asked to take a smaller truck because "the system should not have let me make that reservation", so the truck was double booked that day. I was able to use the truck I reserved, but that's not something i need to deal with on top of the stress of moving. Also, it means that another person tried to get that truck and had to settle for something smaller. Ultimately he was friendly and helpful, but the system not functioning as intended created friction. Drop off was great. Friendly staff member took care of the whole thing and was very helpful. Not the first issue I've had with booking trucks and then the system doesn't reserve it.

Daniel F. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael B. 
Clasificación:
4.0

The place was fine, except they my online reservation did not work. I booked the trailer online at this location. They did not have the reservation, but luckily still had a trailer to rent to me.

BRANDONW S. 
Clasificación:
5.0

Easy drop off. Very helpful

william V. 
Clasificación:
1.0

They've charged me extra fees that doesn't exist

PEDRO HENRIQUE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Casey D. 
Clasificación:
5.0

The reservation was for a 17' truck with no insurance (my credit card covers) and the regional person got involved and said sorry no 17' foot truck 15 miles away or a 15' at this location. This location is next to my storage area and I like the franchise owner so I went with the 15' truck. I was able to fit everything in with one load. Everything is electronic so I never saw the contract until I finished and then I found out I had gotten charged for insurance. The regional guy appears to have created a new reservation with insurance versus taken my existing. The reason I know this is my reservation got logged as a pending transaction on my credit card for $32.xx ($29.95 plus some taxes). So the $14 insurance charge is in dispute.

Philip F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas C. 
Clasificación:
5.0

Best service in town!

KATRINE H. 
Clasificación:
4.0

El cliente no dejó un comentario.

VANCE C. 
Clasificación:
3.0

The person I was returning trailer to did not speak English well. He said to come back Monday for receipt. Made me uneasy. I did call Uhaul after taking pictures that I did return. It was checked in but it was a worry until it was confirmed checked in and a receipt emailed to me.

JEAN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian C. 
Clasificación:
5.0

Very nice customer service. Friendly and attentive to customer's needs.

MARTHA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

martha G. 
Clasificación:
5.0

I've rented from this location multiple times, it's always fast and convenient.

Rich F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
5.0

Pleasant, fast and courteous service.

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike G. 
Clasificación:
5.0

Maurice was very helpful!

Deborah V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher L. 
Clasificación:
1.0

I didn't use furniture, but In my order had. I rented truck and utility dolly.

Anderson C. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTOR F. 
Clasificación:
1.0

El cliente no dejó un comentario.

david P. 
Clasificación:
5.0

Supervisor was on site at time of pickup and was very helpful and obliging.

joe V. 
Clasificación:
3.0

First my back door was frozen shut to start with. When i loaded and unloaded there was dirt all over my stuff from the truck not swept out.

Jonathan T. 
Clasificación:
5.0

The owner is very helpful and courteous gentleman

David C. 
Clasificación:
5.0

Very efficient

Peter H. 
Clasificación:
5.0

Today was the 2nd time in a week and we are very happy. Gracias.

susan C. 
Clasificación:
3.0

El cliente no dejó un comentario.

alan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris J. 
Clasificación:
4.0

Overall an easy experience. I filled out the info on line. There was only one person there. As this was a gas station, hehad customers at the pump to handke as well. He did not explain anything nor asked for id. He gave me the keys, pointed to the van and I was off. Upon return a different person was there. I filled the tank and he said I was all set. I then received a text from uhaul telling me when the rental was due even though I had already returned it. I contacted uhaul and customer service handle the return for me. They said the rep was at lunch and would check out my return when he got back and I would not be charged any late penalties.

Robert G. 
Clasificación:
4.0

El cliente no dejó un comentario.

KARL K. 
Clasificación:
1.0

Drove 9 miles but was requeired to add 2.5 gallons of gas. Asked for a receipt but.was refused. When I questioned I was told "call Uhaul"

Meredith Y. 
Clasificación:
5.0

Staff was very helpful and accommodating when the Uhaul app would not work.

Robert P. 
No se han enviado comentarios para esta ubicación.

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