Customer Reviews for Quality Carpet
(U-Haul Neighborhood Dealer)

297 reviews

520 Hwy 178 E   Holly Springs, MS 38635

(662) 252-3900

Office Hours

  • Mon-Fri: 8:30 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(662) 252-3900

520 Hwy 178 E
Holly Springs, MS 38635

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Your app is useless for check in. It kept telling me that my drivers license picture wasn't usable. But when I gave up and had the agent help me, the photo was already in my file with the information read off of it. Get a better app if you care about the customer.

Martin Donnelly 
Rating:
5.0

Customer did not leave a comment.

AUTUMN HUTCHENS 
Rating:
3.0

Customer did not leave a comment.

Kenneth Eskew 
Rating:
5.0

Man was not very friendly in the Holly Springs locations,Act as if he didn’t want to be bothered when I asked him question concerning the rental,each time that I talked to him…The location was perfect

Shelia Ingram 
Rating:
5.0

Customer did not leave a comment.

Denise Richmond 
Rating:
5.0

Customer did not leave a comment.

Monet AUTRY 
Rating:
5.0

Nothing, the experience was perfect! I was helped by a very nice and professional older gentleman, as soon as I got there. He knew who I was, hooked up the trailer I ordered and checked lights. Then he had me sign two papers and I was on my way with a friendly farewell! Returning the trailer was exactly the same way but even quicker! 👌

Cathy Courtney 
Rating:
5.0

Excellent ! Would highly recommend this location.

Mike Durff 
Rating:
5.0

Outstanding customer service !!

Michael Durff 
Rating:
5.0

Customer did not leave a comment.

Curtis Berry 
Rating:
5.0

Customer did not leave a comment.

MARSHALL COUNTY ROGER GARRISON 
Rating:
5.0

Customer did not leave a comment.

MARSHALL COUNTY ROGER GARRISON 
Rating:
5.0

Great service. Very friendly. Had me check out very fast and I was quite pleased.

Steven Bishop 
Rating:
5.0

Customer did not leave a comment.

Steven Bishop 
Rating:
5.0

Very fast, smooth return. In and out quickly.

Todd Pitts 
Rating:
5.0

Customer did not leave a comment.

thomas sasso 
Rating:
4.0

Customer did not leave a comment.

Ferry Raines 
Rating:
5.0

Customer did not leave a comment.

Joniqua Rahman 
Rating:
5.0

Customer did not leave a comment.

Angela Lowery 
Rating:
4.0

Customer did not leave a comment.

Darlene Putt 
Rating:
5.0

Mr wayne was excellent! Best customer relations and service!

JANE MARTIN 
Rating:
5.0

Customer did not leave a comment.

MARKAVION ANDERSON 
Rating:
5.0

Everything was fine! Thank you and I do plan to use this location and service again!

ETHEL BOGA 
Rating:
5.0

Customer did not leave a comment.

kenny nalls 
Rating:
5.0

Customer service was very professional and excellent. Keep up the good work and GOD BLESS.

NIKITA taylor 
Rating:
4.0

Customer did not leave a comment.

Sondra Gibson 
Rating:
5.0

Customer did not leave a comment.

Rachel Sims 
Rating:
5.0

Customer did not leave a comment.

Fred McGuffin 
Rating:
5.0

Customer did not leave a comment.

Ronald Burlison 
Rating:
5.0

Customer did not leave a comment.

ALEXANDRIA ERWIN 
Rating:
5.0

He was very understanding and helpful.

Dexter Reese 
Rating:
5.0

Customer did not leave a comment.

Dino Johnson 
Rating:
5.0

Customer did not leave a comment.

Dino Johnson 
Rating:
5.0

Customer did not leave a comment.

Dino Johnson 
Rating:
5.0

Customer did not leave a comment.

Anthony Russo 
Rating:
3.0

Customer did not leave a comment.

Wilson Billy 
Rating:
5.0

Very helpful at the site. The internet was a little weak and the gentleman was more than happy to help

Steven Goodgame 
Rating:
5.0

Customer did not leave a comment.

DAVID DUKES 
Rating:
5.0

N/A

CLARENCE JONES 
Rating:
5.0

Excellent Customer Service!!

Tomeka Malone 
Rating:
5.0

The guy that greeted me was great. Very helpful and had a wonderful attitude. It was a pleasure to deal with him.

TRENT PLAISANCE 
Rating:
4.0

Customer did not leave a comment.

HOMER ROYSTON 
Rating:
3.0

Customer did not leave a comment.

NOXIE TAYLOR 
Rating:
5.0

Customer did not leave a comment.

SONYA CASTILLO 
Rating:
3.0

We were hoping to pick up a 15' truck in Collierville or Germantown, Tennessee. Instead we were notified one day before we picked up the truck that we would have to drive 39 miles to a small town in Mississippi. The man who checked us in was friendly but the facility was so-so. The truck smelled like it had been rented before us by someone who smoked. The six pads we rented were really ratty. Some had holes in them, some had wood chips and they were not folded up. We've rented pads from UHaul before and they were nothing like this. These were beyond their last leg.

Robin Solomon 
Rating:
5.0

Customer did not leave a comment.

racy jones 
Rating:
5.0

Customer did not leave a comment.

ANGELIA NELSON 
Rating:
5.0

Customer did not leave a comment.

Ronald Sanders 
Rating:
3.0

Customer did not leave a comment.

robert lee 
Rating:
5.0

Customer did not leave a comment.

STEVEN DUCKWORTH 
Rating:
5.0

I’m glad it’s beside the highway.

PATRICIA ALLEN 
Rating:
5.0

Customer service was good.

RONALD WATKINS 
Rating:
5.0

Customer did not leave a comment.

Martin Donnelly 
Rating:
5.0

A huge thank you to Wayne for his assistance and recommendations!

cindy lanier 
Rating:
1.0

Don’t charge more after returning the vehicle

James matheney 
Rating:
3.0

Renting was a nightmare from the word go .. I reserved a trailer that was close by uhaul booted my rezervatiin to a location 2 hours away. Finally got me one an hour away..Uhaul didnt try to reconcile the situation by giving a discount for their error resulting in me traveling to get it ..

daniel brannon 
Rating:
5.0

Wayne was very helpful.

John Cleveland 
Rating:
4.0

Customer did not leave a comment.

NICOLE POOLE 
Rating:
5.0

My only problem was the mileage was so expensive

TARSHA HARRIS 
Rating:
5.0

Customer did not leave a comment.

Phillip Ditto 
Rating:
5.0

Well to began I rented the truck and had a storage unit lined up and it was also with uhaul in Collierville TN. We had to drive 75 extra miles due to that ND was charged 159.00 for it when it was not our fault. We also.called and asked to drop it off at a storage unit that was 5 minutes up the road ND they told us we had to drive it another 33 miles back to the store. You should try to be more accommodating for you customers and not try to charge the shit outta them for unforseen problem especially when they are uhauls fault

HEATHER DAVIS 
Rating:
5.0

Customer did not leave a comment.

dewayne anderson 
Rating:
4.0

Helpful

Deanna Eben 
Rating:
4.0

Customer did not leave a comment.

Monte Henderson 
Rating:
5.0

Customer did not leave a comment.

DAVID BECKLEY 
Rating:
5.0

Customer did not leave a comment.

MICHAEL VALLONE 
Rating:
3.0

I originally signed up at the beginning of May for May 29th one way. Two days before pick up my UHaul pick up was changed to Holly Springs almost 15 to 20 minutes further away and then I was told I had to have 2 days instead of one because when they changed my one day out of Memphis the drop off location in Canton was set up for the 31st and I would have still been out the 40.00 extra dollars. I finally gave up trying to speak to someone since the 3 times I called to get information that was not on the website Zi had to wait 20 minutes. Needless to say I could have returned the vehicle the same day by 9:00pm but because changes were made to my reservation that I had no idea about nor gave my permission I was out 40.00 I should not have been.

Deborah Martin 
Rating:
5.0

wayne was THE BEST!!!!! very helpful

JANE MARTIN 
Rating:
5.0

Customer did not leave a comment.

Larry White 
Rating:
3.0

Just a drop off. I informed him that 2 marker lights may have a short, loose bulb, or about to go out. They came on/off on/off on/off on/off…..come on….stay on hour or so…go off….ummmm check the blinker fluid LmAo😂😂😂😂😂😂

Christopher Dotson 
Rating:
5.0

Customer did not leave a comment.

Daniel Ross 
Rating:
5.0

Everything was outstanding trailer in good ship carry my load I had a nice trip

TERRY LAWRENCE 
Rating:
5.0

Customer did not leave a comment.

racy jeffries 
Rating:
5.0

Customer did not leave a comment.

James Smith 
Rating:
4.0

Customer did not leave a comment.

Kevin Whiteside 
Rating:
5.0

Customer did not leave a comment.

ANTHONY SIMMS 
Rating:
5.0

Very good and Wayne very helpful!

Andrew Adkins 
Rating:
5.0

Mr Dodson was incredibly helpful.

Michael Thompson 
Rating:
4.0

Customer did not leave a comment.

Elena Lopez 
Rating:
3.0

The gentleman who owns Quality Carpet is personable and helpful, the parking lot is nice and big to maneuver equipment around. The building needs a little love, but it's not UHaul property and this is a small town, so it kind of is what it is.

Pamela Zelman 
Rating:
5.0

Customer did not leave a comment.

HOWARD LEIST 
Rating:
5.0

Wayne, The owner of Quality Carpet, was a pleasure to work with. He helped me with all the details of rebooking and making sure I had what I needed for my move. Thank you for excellent service.

Catherine Benson 
Rating:
4.0

Customer did not leave a comment.

Jacqueline Falkner 
Rating:
5.0

Customer did not leave a comment.

MICHEAL JACKSON 
Rating:
5.0

Customer did not leave a comment.

elizabeth bierly 
Rating:
5.0

No improvements. The process was simple, both the rental and the return. I accidentally left something of mine in the truck and the owner called and told me I had left it. I was extremely thankful as that was my state essential business letter. Excellent service!!

JERRY MOORE 
Rating:
5.0

Customer did not leave a comment.

TIM HYMANS 
Rating:
4.0

Customer did not leave a comment.

Darron Jeffries 
Rating:
3.0

Customer did not leave a comment.

Audrey Ayers 
Rating:
5.0

Customer did not leave a comment.

DAVID HENSON 
Rating:
5.0

Customer did not leave a comment.

Kevin Chamberlain 
Rating:
4.0

Customer did not leave a comment.

Marvin Lucas 
Rating:
5.0

Customer did not leave a comment.

ollie holloway 
Rating:
5.0

I always love their business. Great personality. Thanks Wayne!!

Peggy Bradley 
Rating:
5.0

No comments.

BOOKER SHORTER 
Rating:
4.0

Customer did not leave a comment.

REYSHANN HANNAH 
Rating:
5.0

Customer did not leave a comment.

JURGEN HARTWIG 
Rating:
5.0

Guy was outstanding

Jessica Jones 
Rating:
5.0

Very kind, friendly, and helpful personnel. I am glad my moving was easy and smooth.

Carmen Anderico 
Rating:
3.0

Customer did not leave a comment.

William Bianco 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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