Customer Reviews for Quality Building Stone Inc
(U-Haul Neighborhood Dealer)

321 reviews

993 W 14730 S   Bluffdale, UT 84065

(801) 890-2491

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(801) 890-2491

993 W 14730 S
Bluffdale, UT 84065

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Tracy J. 
Rating:
3.0

Customer did not leave a comment.

Lorrie G. 
Rating:
5.0

Customer did not leave a comment.

Jason S. 
Rating:
3.0

Customer did not leave a comment.

Kristen L. 
Rating:
5.0

Excellent recommended. Hablan español muy amable todo facil y rápido

Argimiro S. 
Rating:
5.0

Customer did not leave a comment.

LEANN C. 
Rating:
5.0

Customer did not leave a comment.

Daniel F. 
Rating:
5.0

Customer did not leave a comment.

Eric J. 
Rating:
3.0

Trailer was dirty on the inside. I swept out a bunch of dirt. Do they clean these things between renters? The outside was extremely dirty, wirh a black road tar like splattering. The ball screw was damaged and difficult to turn. I had to use a pipe wrench. Come on guys, you can do better for what it costs.

Gary G. 
Rating:
5.0

Very nice people to work with.

Louis G. 
Rating:
5.0

Customer did not leave a comment.

CODY N. 
Rating:
5.0

Customer did not leave a comment.

Brandon G. 
Rating:
5.0

Customer did not leave a comment.

Clay C. 
Rating:
4.0

Admirable customer service. Would definitely recommend to a friend.

Matt W. 
Rating:
5.0

Customer did not leave a comment.

Jeff M. 
Rating:
5.0

Customer did not leave a comment.

Lorene J. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

ANNE B. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
4.0

Customer did not leave a comment.

Betty D. 
Rating:
5.0

Customer did not leave a comment.

Angela M. 
Rating:
3.0

Customer did not leave a comment.

Alfredo B. 
Rating:
4.0

Not very friendly.

Greg F. 
Rating:
5.0

Polite and personable

Dan W. 
Rating:
4.0

Customer did not leave a comment.

George S. 
Rating:
5.0

Customer did not leave a comment.

MITCHELL P. 
Rating:
5.0

Uhaul came through and found me a vehicle hauler. Thank you.

Jared M. 
Rating:
5.0

Customer did not leave a comment.

Eva K. 
Rating:
4.0

Customer did not leave a comment.

Francis E. 
Rating:
5.0

Nothing. It great, fast, and easy.

Ryan P. 
Rating:
4.0

You need to redo the invoice to reflect the 24 hour rental period. The pickup time was changed but not the drop of time.

peter V. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
3.0

Customer did not leave a comment.

Mitchell M. 
Rating:
4.0

Customer did not leave a comment.

George S. 
Rating:
2.0

Hours are minimal. I was to return the equip on 11/25, but they were closed and I knew I would be charged extra, so I had to take time off work to return since the open after I have to be at work and close before I get off. When I dropped it off, the guy just took it and said I would receive an e-mail receipt. I didn't even know if he worked there?? Luckily I got some evidence incase there was a dispute.

Dennis H. 
Rating:
5.0

Great facilities with very nice employees.

Jerome C. 
Rating:
4.0

Customer did not leave a comment.

Brian S. 
Rating:
3.0

Why did you charge me $1.29 per mile when it's supposed be $0.99 per mile.

TODD L. 
Rating:
5.0

You guys are way more expensive than I expected. I had no time to do research. I will most likely use a more cost effective company next time.

Aaron P. 
Rating:
2.0

This location is only open 9 to 430PM. I requested to pick up at 9 but I didn't leave until 930AM. Because of a short window, I dropped off the vehicle at 530PM but they already closed. So they charged me for the full day even though I only was a half an hour after they closed but I also didn't leave until 930AM instead of 9AM

ATA C. 
Rating:
5.0

Customer did not leave a comment.

Laurence H. 
Rating:
3.0

Customer did not leave a comment.

Pam C. 
Rating:
2.0

Train employee on how to hook up a car on to car hauler. So people like my 72 year old husband who has MS won't have to do it again. We paid a lot for rental and then my husband had to try and remember what he had seen before and do it so we could leave for trip.

Geraldine R. 
Rating:
5.0

Very good with the customers

Ashley A. 
Rating:
3.0

Customer did not leave a comment.

lisa D. 
Rating:
4.0

Worked out great to drop off and then call the next day to do the check in.

CJ E. 
Rating:
3.0

Customer did not leave a comment.

James M. 
Rating:
3.0

It wasn't just this location but the UHaul chat team as well. For some reason instead of just moving my reservation date, the chat agent extended it to 12 days and then at the location, no one went over pricing before charging my card so I didn't even notice till hours later.

Jasmine M. 
Rating:
3.0

Customer did not leave a comment.

Nola E. 
Rating:
5.0

There was a discrepancy with our bill, which caused us to be charged a 3 day rental. The office took care of it immediately, which I appreciate because the bill was on my debit card with minimal funds available.

Thomas R. 
Rating:
5.0

Customer did not leave a comment.

Ann H. 
Rating:
5.0

Customer did not leave a comment.

Gloria R. 
Rating:
3.0

We had 2 flats on the road. Same tire. Make sure the repair people are properly trained and actually fix the issue. First time wasn't done right. We added 6 hrs to our 18 hour drive.

carra G. 
Rating:
5.0

Customer did not leave a comment.

Jeremy H. 
Rating:
5.0

Customer did not leave a comment.

Ali R. 
Rating:
1.0

Customer did not leave a comment.

Alec P. 
Rating:
2.0

Rusted lock? Poor key size, overcharge

Joel J. 
Rating:
5.0

The gentleman that rented me the trailer was very efficient, helpful, and courteous. Great rental experience!

Jeffrey M. 
Rating:
3.0

They were closed on Saturday bummer, I dropped anyway as instructed.

Jim Y. 
Rating:
1.0

I was unable to get truck when I was told- had to pay for a day I couldn't even use truck because websites wasn't working- location refused discount for for admitted gross negligence- absolutely the worst rental experience of my life- on top of that - I had to pay in full for something I only received partially. Complete utter joke

jason S. 
Rating:
4.0

Did mobile drop-off. The app wouldn't let me upload the odometer photo tried to call customer service and it said 1 hour wait. Tried the website instead of the app and that worked.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Karl N. 
Rating:
5.0

Customer did not leave a comment.

Sophie W. 
Rating:
4.0

Customer did not leave a comment.

Eric S. 
Rating:
5.0

Customer did not leave a comment.

Dallin C. 
Rating:
5.0

Customer did not leave a comment.

Dallas K. 
Rating:
4.0

Customer did not leave a comment.

Joshua C. 
Rating:
3.0

Customer did not leave a comment.

Eva S. 
Rating:
5.0

Customer did not leave a comment.

SHANTELL S. 
Rating:
5.0

Customer did not leave a comment.

Ryan M. 
Rating:
2.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Steven A. 
Rating:
5.0

Customer did not leave a comment.

Brandon F. 
Rating:
5.0

Customer did not leave a comment.

Sachi O. 
Rating:
3.0

The person was very helpful on the phone we'd been told we could drop trailer at any location however when we chose location closest to us that wasn't the case. The customer service rep helped to change location but it took quite a while to complete change. Not any error with rep just with information from whom we rented

Dave C. 
Rating:
5.0

Customer did not leave a comment.

MICHELE K. 
Rating:
4.0

Customer did not leave a comment.

Tanarin A. 
Rating:
5.0

Steve was super quick and helpful. Would definitely recommend!

Stephen M. 
Rating:
5.0

Customer did not leave a comment.

DANIEL GRANT G. 
Rating:
5.0

Customer did not leave a comment.

CINDY M. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY M. 
Rating:
5.0

Customer did not leave a comment.

Peggy F. 
Rating:
2.0

The two women at the Bluffdale location were very unprofessional... I called and never got through and had to call corporate. When I got there, they couldn't see where I called and couldn't get my message.

JEFFREY H. 
Rating:
5.0

Customer did not leave a comment.

Ronald W. 
Rating:
5.0

Customer did not leave a comment.

John V. 
Rating:
5.0

Customer did not leave a comment.

CRAIG S. 
Rating:
3.0

Customer did not leave a comment.

Darin J. 
Rating:
5.0

Customer did not leave a comment.

KARL B. 
Rating:
3.0

The initial experience was a joke. Tried to reserve online and that didn't go well. Call to verify and had to redo it all with a phone agent and within that time the price doubled. I screen shot the initial estimate and they said nothing they could do. They also said to talk with the location and see if they would discount but they already knew they couldn't help and just wanted me off the phone.

DEREK J. 
Rating:
5.0

Customer did not leave a comment.

Andre A. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY S. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey S. 
Rating:
5.0

Customer did not leave a comment.

JAMES P. 
Rating:
5.0

Customer did not leave a comment.

Corina P. 
Rating:
3.0

Customer did not leave a comment.

Monte C. 
Rating:
3.0

Problem with order where they didn't reserve the 2nd day as promised nor give me the mileage credit. Not a good booking experience. Truck was also extremely rough to drive.

Ian B. 
Rating:
5.0

Door was locked on arrival. This was 10 in the morning

IVORIE T. 
Rating:
5.0

Super friendly and helpful, was an enjoyable experience. Would use this site again

CODY W. 
Rating:
5.0

Customer did not leave a comment.

David A. 
Rating:
5.0

Customer did not leave a comment.

David A. 
No reviews have been submitted for this location.

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