Comentarios de los clientes para Quality Box & Pack

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Quality Box & Pack

Clasificación general:

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James M.
Clasificación:

Quick and easy pickup and drop off. Plenty of parking So I could leave my car. Great service from store.

DAIFALLAH A.
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El cliente no dejó un comentario.

samer E.
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Very nice staff and good location

monica S.
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El cliente no dejó un comentario.

Mohammad H.
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El cliente no dejó un comentario.

CHARLES R.
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El cliente no dejó un comentario.

ANDREA M.
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El cliente no dejó un comentario.

richard R.
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Miki was awesome she took the time to explain everything to me and was very helpful.

CANTREACE H.
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Dropped of truck after hours.

Kara L.
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El cliente no dejó un comentario.

EDWARD A.
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El cliente no dejó un comentario.

Tristan C.
Clasificación:

The location was great!! The mobile pick up by U-Haul in general needs improvements. With full phone service, uploading pictures required logging in and out 4 different times. Then, if you put a secondary contact down on the day of booking, they don't allow you to use that person as a secondary contact the day of and you have to give another person. The whole process took over 30 minutes which is pretty frustrating and counts as part of your time of rental.

Charles R.
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The transmission on the truck slips going from 2nd to 3rd. The online return was unusable on iphone safari browser

BRIAN H.
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Great location, great employees! Keep on hauling!

WILLIAM K.
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El cliente no dejó un comentario.

Alexis W.
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Do Not advertise $20 uhaul if the end cost is near $100.

MD H.
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El cliente no dejó un comentario.

Gokhan C.
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El cliente no dejó un comentario.

KAREN S.
Clasificación:

I was extremely mad as hell. I waited over fourty five mins trying to get my gift certificates to work. Nothing worked. Had to call two different people. The supervisor was gone because it was a Sunday. No one told me that you can't redeem multiple certificates you can only use one. So I had to wait a few days for the certificates to be combined. Then the one certificate number I did give them didn't work. Emailed her back. Then found out she is gone on vacation. So now I'm waiting and seeing if I'll get anything refunded for that 45.00 one too. It's just been one thing after another. But the whole amount was charged on my cc.

Marc M.
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El cliente no dejó un comentario.

ASHLEY W.
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Really easy to pick up and drop off.

Maria A.
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El cliente no dejó un comentario.

Lisa F.
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El cliente no dejó un comentario.

TOM L.
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Windshield was very filthy with dead bugs

Stephen J.
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You make it so easy for your customers. It's nice to have a company have so much confidence in their customers. Your trucks are always clean and in great shape.

Linda W.
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El cliente no dejó un comentario.

Ray E.
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El cliente no dejó un comentario.

joe F.
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El cliente no dejó un comentario.

Patrick H.
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El cliente no dejó un comentario.

Daniel P.
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Make sure the truck works before renting it to me

Regan L.
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I was over charged on my milage. I drove 14 miles and I was charged for 25 miles.

Jillian W.
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The U-Haul dealership did not go outside to inspect the vehicle before I left they said I needed to return it with a full tank of gas when I got down it was on empty and a tire was completely slashed I drove to my location and had to drive straight back and return it and go to another rental place to rent a vehicle to move it was a complete disaster they were completely on organized and I would like a full refund

Kantilal C.
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El cliente no dejó un comentario.

Michael C.
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El cliente no dejó un comentario.

amanda H.
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There was a low tire pressure gauge on… And when I return the truck at a quarter till three, there was no one there to tell. Overall it was a great experience and the woman was very helpful. I have taken a screenshot of the dashboard as indicated I need to send that in to ensure the proper amount was charged to my card. Please advise. Thank you

Pradeep Rajkumar D.
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El cliente no dejó un comentario.

Dee N.
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You should have a specific and place for people to park their vehicles while using your trucks. I parked my car in the lot and was hit by another person backing in a U haul truck. Not your fault, but you should suggest someone parks away from the trucks.

Dezwan P.
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We were charged an extra fee, but weren't told what it was for. We only drove 10 miles maximum so I'm not sure why we were charged extra

Stephen Q.
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El cliente no dejó un comentario.

Blake S.
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Have the correct box truck I reserved ready and make sure the systems are up and running so we dont have to wait. Took an hour to finally get a different truck

brian O.
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El cliente no dejó un comentario.

JOSHUA W.
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Arrived at 330pm to drop off truck. Sign said open until 4pm but they were closed at 330pm. Took around hour to get ahold of someone to walk us through the mobile return.

Madelyn B.
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The location was closed and the mobile drop off was extremely confusing. Had no idea what I was doing where to go and the uhauls were in a different from location where the store was at. Could not find the drop off box by the uhauls and then found it was not a box rather a slit in the doorway. Uhaul did not let us know that. I had a horrible experience with Uhaul today.

Joe S.
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El cliente no dejó un comentario.

Bailey F.
Clasificación:

N/a

Justin D.
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El cliente no dejó un comentario.

Melanie A.
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El cliente no dejó un comentario.

robert D.
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El cliente no dejó un comentario.

mayra G.
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Everything was perfect thank you

Lisa H.
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A clear description of the online checkout process would be helpful. I locked the truck and dropped the keys in the slot and then realized I needed more pictures.

John D.
Clasificación:

This location's hours were posted online as closing at 16:00 when I arrived at 15:30 they were closed. The dropbox was poorly marked. I also waited on hold with UHaul customer service for over a half an hour before giving up. I had to check the truck in myself using my phone. I didn't know when I rented the truck that I'd be working for uhaul. I guess I'll be looking for my paycheck any day now.

Scot F.
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El cliente no dejó un comentario.

Frederick D.
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El cliente no dejó un comentario.

William J.
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El cliente no dejó un comentario.

Julie K.
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Hard to find location

lynn H.
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Cabin and truck bed were not clean. There was a screw in the back tire which caused us to have to stop frequently to put in air. It should have been detected by uhaul before we left. I will never use uhaual again nor recommend it.

Jerre C.
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El cliente no dejó un comentario.

Lori J.
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El cliente no dejó un comentario.

Michael S.
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The truck was filthy and we were to pick it up at 8:00am but because you didn't get the truck back the evening before we couldn't pick up until 10:00am. Totally messed up our trip! Very poor run business! Also the parking lot was disgusting with old mattresses snd trash everywhere!

Zachary N.
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El cliente no dejó un comentario.

Bill M.
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Just confusing to find it under a different name—

Molly P.
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The pickup process was a little lengthy but honestly not a big deal. I used the app. The office workers were very polite and professional. Good experience.

brianne D.
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El cliente no dejó un comentario.

Lori W.
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El cliente no dejó un comentario.

mark E.
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El cliente no dejó un comentario.

Patrick C.
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El cliente no dejó un comentario.

Donald V.
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Location Saturday hours changed due to COVID so they were closed when I got there. Had to return using online app

Tirza D.
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El cliente no dejó un comentario.

Ravi A.
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El cliente no dejó un comentario.

Carson F.
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El cliente no dejó un comentario.

Ken L.
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El cliente no dejó un comentario.

Badr M.
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El cliente no dejó un comentario.

Jamee M.
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Don't change anything! It was the easiest and fastest uhaul rental and return I've ever had. Plus it was a brand new truck! Would tell everyone to rent from this place!

Jill S.
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We had to go further out to pick up the rental instead of the place we had rented. The van appeared to have possible transmission issue but not a mechanic. Overall, the truck was clean and the perfect size.

James V.
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El cliente no dejó un comentario.

Venerando L.
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El cliente no dejó un comentario.

steven H.
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The interior had a smell of old food and was a little dirty. I just cleaned it myself, no biggie since it may be just me.

ravinder L.
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Best services, always

Michael W.
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El cliente no dejó un comentario.

Tammy B.
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El cliente no dejó un comentario.

Navaneetha krish M.
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Check engine light was on. Noisy powertrain. Steering has not been smooth.

Jareth J.
Clasificación:

Will visit here again for future rental needs! The lady working here is very nice and professional, and the rental process is quick and hassle-free.

Angel S.
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El cliente no dejó un comentario.

Jane D.
Clasificación:

The mobile online check-in took a little longer than expected - just something to consider.

Shannon S.
Clasificación:

Let people know where to put the truck if store is closed. I had no idea where to park until another person dropped off a truck in a random parking lot. Also, let people know that they dont have 3 days...they have exactly 72 hours until additional charge

JEROME B.
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El cliente no dejó un comentario.

Qi L.
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El cliente no dejó un comentario.

Mike W.
Clasificación:

Very Friendly, All was ready for me ... Easy in and out!

Ian A.
Clasificación:

Everything was fine with one major exception. When taking the key out of the lock box I was stung by a series of bees that appeared to be living in the lock box. Returning the keys was equally difficult as I did not want to be stung again.

Kara S.
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Business was closed and dropped off after hours

JIE Z.
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if there is an Uhaul sign by the entry of Bethel Ave, that would be A+++!

Darlene A.
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Love phone checkin!

MICHAEL J.
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She was very helpful

Patrick A.
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El cliente no dejó un comentario.

Abdurazag S.
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Nice place professional employees

Lisa C.
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El cliente no dejó un comentario.

michael M.
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El cliente no dejó un comentario.

Nick B.
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El cliente no dejó un comentario.

Cara N.
Clasificación:

They close early so hours are difficult. The technology pieces to pick up and return didn't work well and received little assistance with the vehicle beforehand. I suggest finding an actual uhaul place rather than a third party.

jennifer F.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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