The self checkout process was a little confusing at first, but I figured it out eventually
Randy Belle
Customer Reviews for Hills Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was my first time that I used a U-haul through the online check in process and didn't realise I could attach pics of the before condition of the vehicle. I would like to say the vehicle was dirty inside and out. Looks like it hadn't been washed in days.
Carson MendesVery easy drop off and pickup
Rajdeep SinghClose this location. It is a small convenience store. They closed for two days when we were supposed to return the vehicle (sign on door — happy to provide pictures) and when we finally got it returned they charged us an out of hours fee, despite the store being listed as open.
Greg FredinLocation opened 20 minutes late. Was not able to complete the pickup process without me having to do it by phone. Truck almost out of fuel. I have never ever seen the like. Being 1/2 hour late leaving facility and having to go and fuel up the vehicle is unacceptable. The vehicle should have been fully fueled and ready to go. I am a very dis-satisfied customer.
Harold SchulzThe store opened late and closed early and they tried charging me for a second day because they closed early and didnt see me even though i was there at the agreed time.
Jacob Templar