Customer Reviews for Space Place Storage
(U-Haul Neighborhood Dealer)

32 reviews

4520 N Old Hwy 40 Frontage Rd   Park City, UT 84060

(435) 649-0328

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(435) 649-0328

4520 N Old Hwy 40 Frontage Rd
Park City, UT 84060

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The staff member (Tracy?) was very helpful. We struggled with the app, to check the vehicle back in.

Linda George 
Rating:
5.0

Tracy was Awesome!

Chaz Concheck 
Rating:
4.0

Customer did not leave a comment.

Ales Kubina 
Rating:
1.0

No Rep for Uhaul ( Side job for someone but they offer no assistance ) was hung up 3x by uhaul , Only able to use by mobile app , This took over 2 hrs from time i reserved and got the keys multiple people waited and Could not get the UHAUL service to work as well I will never rent from UHAUL or use this location I definetly recommend not using this location or Uhaul , The onsite person just walked away and left because she had no Idea what to do But wouldnt call the Owner for assistance Multiple people had same issues that I did while i was there for over 2 hours to Get approved for a 2 hour rental Absolutely the worst Experience I have ever had & 0 customer service

Waylyn Wardle 
Rating:
1.0

Customer did not leave a comment.

Jacqueline Reynolds 
Rating:
5.0

Customer did not leave a comment.

HECTOR MARTINEZ 
Rating:
3.0

WiFi is too weak for automated pickup and drop off

LANCE CAMISASCA 
Rating:
5.0

Customer did not leave a comment.

Tracy Schiermeyer 
Rating:
3.0

I had to use the app to pick up the van. The cell service at the location is horrible and it took 20 minutes to get the app the function and check out the car. That’s wasaayyyyyyy too long. Furthermore, the app itself is poorly designed and there are way too many steps. And to top it all off, it took me another 20 minutes to return the van via the app due to the poor cell coverage. While I like the idea of the self-service, you need to redesign the app and ensure the location has adequate cell coverage.

Greg Miller 
Rating:
1.0

My experience renting on 09/05 at Space Place Storage, Park City, UT was perfect. Unfortunately, my reservation for 09/04 was never fulfilled because this Park City/Space Place Storage location was closed for Labor Day, despite UHaul online taking and accepting my reservation and me subsequently lining up a move with helpers. You owe me something, please call 949 444 8805. Lance Camisasca or camisasca510@gmail.com.

LANCE CAMISASCA 
Rating:
4.0

Friendly service!

Robert Wathen 
Rating:
3.0

This was the location to drop off on my contract. When I called the number, the lady was criticizing the entire situation.

Eddie Webb 
Rating:
5.0

Customer did not leave a comment.

Charles Lyman 
Rating:
5.0

Customer did not leave a comment.

David Rossi 
Rating:
5.0

The women who help me rent the truck was very nice and customer centric.

Christoper Jenkins 
Rating:
5.0

Customer did not leave a comment.

Michael Donnelly 
Rating:
1.0

This location only has two trucks. The manager was 1 hour and 20 minutes late opening up and then was not there when I returned during office hours. My truck was covered in snow. They need to take this seriously or give it up to someone else local that cares about truck rentals.

Michael Grimme 
Rating:
2.0

Tire was flat. Truck is old and rickety.

Christian Schlachter 
Rating:
3.0

I was overcharged $60 for fuel on a 4-hour rental during which I drove a total of 7 miles. However, I added fuel. Good thing I took a photo of the gas gauge/odometer upon rental. I recommend that to avoid overcharging.

Russell Warner 
Rating:
3.0

Customer did not leave a comment.

Hunter Harp 
Rating:
5.0

great customer service at this location in Park City,Utah

ROBERT DEPASQUALE 
Rating:
3.0

Access road was a little awkward.

Gregory Hayley 
Rating:
3.0

Customer did not leave a comment.

Darin Anderson 
Rating:
5.0

Customer did not leave a comment.

Tina Quinn 
Rating:
3.0

Customer did not leave a comment.

Herwig Demschar 
Rating:
4.0

Our reservation size had not been returned, took about 47 minutes to get a resolution of an upgrade to a larger size to just get us going. The person who had that size before us had not filled the tank back up so when we received it the gas showed 55 miles until empty. Also paid an extra $10 for an appliance dolly with Strap however they didn't have that type of dolly and offered us two regular dollys in replacement which we declined as only 1 was needed but size and strap were important for our move. Overall Tracy the woman helping us at the location was absolutely wonderful had it not been for her and her positive attitude and great customer service i would have been very upset with how this went.

Brett Miltenberger 
Rating:
5.0

Customer did not leave a comment.

Kristen Saldarriaga 
Rating:
5.0

Customer did not leave a comment.

Francis Henderson 
Rating:
5.0

Customer did not leave a comment.

Brian Lischer 
Rating:
4.0

Customer did not leave a comment.

JuanAntonio VargasGallegos 
Rating:
3.0

The email had different times than we had requested. The pick up was a little awkward since it's such a new location, but I have confidence it'll get easier as it gets established.

Lori McCallson 
Rating:
5.0

Customer did not leave a comment.

Paul Edward 
No reviews have been submitted for this location.

Additional Services at this Location

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