Comentarios del cliente para Q2 Paramount Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Q2 Paramount Self Storage

Grado total:

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paulnika F. en

Grado:

El cliente no dejó un comentario.

Joseph W. en

Grado:

El cliente no dejó un comentario.

Tammy P. en

Grado:

The sign at the drop off location should be worded differently. It says step one park in the same location we picked up from (thank God there was two uhaul sour there because I wouldn’t know where to park), step 2 , drop keys in Dropbox, & step 3 complete self checkin via the U-Haul website. Once you drop the keys in the Dropbox you are unable to turn truck on to complete self checkin.

James C. en

Grado:

El cliente no dejó un comentario.

Marquita H. en

Grado:

My vehicle was dirty ragidy and old with almost 175,000 miles on it, the drive was very rough, so shakey that if felt as if it was going to break down. I could not exceed 45 miles per hour or the ride got even worse, it was raining and the truck had a leak on the top getting my boxes and items wet, I spoke to 4 different people and the managers did not take ownership in such poor equipment and customer service and no help, as they forward my calls to someone else who still did nothing to fix the issue. Now I am waiting up to 72 hours for a regional manager to contact me about the issues. I want a full refund. I know they turned right around and allowed another customer to rent that big ragidy truck. People be aware, choose a better truck rental company who care about you safety and your property enough to give you a lroperly working and reliable rental.

jacoby R. en

Grado:

Great service and facility

Chad K. en

Grado:

El cliente no dejó un comentario.

gary H. en

Grado:

El cliente no dejó un comentario.

Jose R. en

Grado:

El cliente no dejó un comentario.

Shawn L. en

Grado:

El cliente no dejó un comentario.

Mike B. en

Grado:

Very professional Will use again

Thomas R. en

Grado:

I was totally satisfied with my experience and upon return of the vehicle I immediately made a reservation for the same vehicle a few days hence.

Whitney S. en

Grado:

N/A

henry M. en

Grado:

I can’t think of a thing

John B. en

Grado:

I was very disappointed in U Haul on this rental. I made the reservation for Bardstown Rd pickup and U haul changed it to a location clear across town. Which tells me U-haul does not value my time. Further, this location did not inventory this trailer so I was told, it was brought to them for my rental pickup.. When I inquired about the change in venue, I was told By Jasamine , at Bardstown Rd,that Bardstown Rd didn't have the equipment........based on what I was told at the pick up location, the trailer could have been delivered to Bardstown Rd just as well.

Kevin C. en

Grado:

El cliente no dejó un comentario.

Christopher M. en

Grado:

Great customer service!

John H. en

Grado:

The lady at the dealer was kind and friendly. However, the location was difficult to find as it was "off the beaten path" 500 yards off the street. Mainly a Uhaul Storage lot, not a regular place to rent a vehicle.

Kimberly S. en

Grado:

Great experience.

sherry O. en

Grado:

El cliente no dejó un comentario.

Joe B. en

Grado:

El cliente no dejó un comentario.

Becky M. en

Grado:

We had a hard time returning the truck because my name was misspelled but once we figured that out it wasn’t a problem.

Walter B. en

Grado:

El cliente no dejó un comentario.

JOHN W. en

Grado:

Really good location , staff member was very helpful.

pat R. en

Grado:

Helpful and plesant employe. He made picking up the rental truck very easy.

Bradley O. en

Grado:

El cliente no dejó un comentario.

Marvin M. en

Grado:

El cliente no dejó un comentario.

richard E. en

Grado:

El cliente no dejó un comentario.

Bianca B. en

Grado:

El cliente no dejó un comentario.

Travis B. en

Grado:

El cliente no dejó un comentario.

Kenneth G. en

Grado:

El cliente no dejó un comentario.

STEVEN B. en

Grado:

nothing. My experience was excellent nice people very friendly just overall great. will use them again if needed.

Fieame L. en

Grado:

The gentleman there was very personable he didn't have to help me because I was trying to do it with an app but I was absolutely grateful that he was willing to help me the truck ran marvelously the only problem I had was finding the location they need to put a street sign up

CHRIS M. en

Grado:

You sent me a receipt but all it does is pull some stupid access to a course, worthless.

Eddie G. en

Grado:

El cliente no dejó un comentario.

Hoston H. en

Grado:

El cliente no dejó un comentario.