Comentarios del cliente para Q 2 Self Storage Chamberlain Ln

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Q 2 Self Storage Chamberlain Ln

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Jon A. en

Grado:

El cliente no dejó un comentario.

James P. en

Grado:

Great guys to rent from.

Gary R. en

Grado:

No suggestions at all. From the online reservation, to the attentiveness and efficiency of your associate, to the condition of the vehicle, we could not have been more satisfied. Thank you!

Edie L. en

Grado:

Not a thing

Adam K. en

Grado:

El cliente no dejó un comentario.

Robert G. en

Grado:

Best U-Haul experience for me. Overhead door could use lubrication.

James A. en

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El cliente no dejó un comentario.

Christopher M. en

Grado:

Keep up the good work. Easy pick up and love the drop off mobile process. Piece of cake.

Mark C. en

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El cliente no dejó un comentario.

Steven F. en

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El cliente no dejó un comentario.

Alan R. en

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El cliente no dejó un comentario.

Robert G. en

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El cliente no dejó un comentario.

Wendy G. en

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El cliente no dejó un comentario.

Michael P. en

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Good friendly and efficient service.

Dan A. en

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El cliente no dejó un comentario.

David B. en

Grado:

Be open longer hours.

john W. en

Grado:

El cliente no dejó un comentario.

April Y. en

Grado:

When I went to get my refund the young girl didnt ask me for my ID I just told her my name. She should of had me show my an ID. But i would rent again from this location, they had what i need in a fast time period.

Stephen C. en

Grado:

El cliente no dejó un comentario.

John L. en

Grado:

Staff was very friendly, honest and helpful. I’d definitely go back to rent from there.

Ryan D. en

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El cliente no dejó un comentario.

Darren S. en

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El cliente no dejó un comentario.

Robert A. en

Grado:

Great people

Li Z. en

Grado:

nice car nice service

Li Z. en

Grado:

El cliente no dejó un comentario.

Ralph H. en

Grado:

Nothing. Tyler and the rest of the employees were incredibly courteous and helpful. I will call Q2 again when I need a rental.

donald N. en

Grado:

El cliente no dejó un comentario.

Fox R. en

Grado:

El cliente no dejó un comentario.

Francis F. en

Grado:

This was a terrible experience. Trying to rent it, trying to bring it back. It was a nightmare. I'm not sure I would ever use Uhaul again.

Terri G T. en

Grado:

Only problem was a small hole in the roof of the truck, which was patched with caulk.

William D. en

Grado:

I registered online and thought I was picking up at Q2 but the website had me picking up somewhere I had no idea where it was. Q2 helped me get it situated so I didnt have to drive farther and had the truck I wanted. They are amazing

Thomas H. en

Grado:

El cliente no dejó un comentario.

Rain F. en

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El cliente no dejó un comentario.

Johnny P. en

Grado:

Extremely helpful.

George C. en

Grado:

Great experience! Very courteous and efficient! Well done!!

Mark H. en

Grado:

Excellent customer service

Maryann O. en

Grado:

El cliente no dejó un comentario.

Daniel S. en

Grado:

El cliente no dejó un comentario.

Jeffrey S. en

Grado:

Tyler does a great job, trucks are always super clean and in perfect condition.

Kelsey C. en

Grado:

Let the customer know which lock box the key was in when retrieving the truck.

Joan T. en

Grado:

I had a tough time parking the trailer on my return as the space was tight but other than that it was great

VALERIE B. en

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El cliente no dejó un comentario.

Brandon H. en

Grado:

Give them a heads up about the procedure for returning a truck after hours IE pictures and stuff

Kathleen G. en

Grado:

Everything was great - the people were friendly, helpful, and processed me through quickly - both on pick up and return. Great experience!

Christine Y. en

Grado:

El cliente no dejó un comentario.

Jeffrey H. en

Grado:

a little crowded but early pick-up and no one was there when truck was returned earlier than they were to close...but all OK

James W. en

Grado:

Not one thing

Mark B. en

Grado:

Tyler and staff were wonderful U-haul failed to inspect oil level. Oil light came on after driving 5 miles. Tyler went out of his way to make sure we were happy.

Franchot J. en

Grado:

Thank you for the explanation on charges on my contract. The response was very fast when I had questions about my bill on sunday. Impressive!

Christopher M. en

Grado:

Everything was good. Fast. One employee could have shown much better customer service skills , was somewhat rude and snappy when returning truck.

Paul T. en

Grado:

El cliente no dejó un comentario.

James S. en

Grado:

Had computer problems morning of pickup that delayed the process but otherwise everything else was good.

Debra M. en

Grado:

Tyler was courteous, friendly and professional during the pickup and drop off process. Great employee!

Margaret C. en

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El cliente no dejó un comentario.

Larry C. en

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El cliente no dejó un comentario.

Karl B. en

Grado:

Staff was very friendly and helpful.

Dana G. en

Grado:

Great customer service during Check in and out

J.R. C. en

Grado:

El cliente no dejó un comentario.

Jake H. en

Grado:

Always a great experience here. Very professional staff and a very well maintained facility.

Steven P. en

Grado:

El cliente no dejó un comentario.

Harvey G. en

Grado:

El cliente no dejó un comentario.

David T. en

Grado:

Didn’t know how to set side mirrors but my fault for not asking. She was very busy that morning and I didn’t want to bother her. Van worked out perfectly!

Barbara J. en

Grado:

Nothing! The service was just great!

Kathryn E. en

Grado:

El cliente no dejó un comentario.

Sonja G. en

Grado:

They where very nice and helpful! Thanks

Neil D. en

Grado:

Very friendly, helpful staff. No surprise charges. I returned my truck after hours and received a confirmation email and final receipt within ten minutes of the store opening the next day.

Valerie C. en

Grado:

El cliente no dejó un comentario.

Brent D. en

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El cliente no dejó un comentario.

dennis M. en

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El cliente no dejó un comentario.

Jeff A. en

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El cliente no dejó un comentario.

Craig S. en

Grado:

El cliente no dejó un comentario.

Amye M. en

Grado:

Tyler assured us that the size tow dolly was sufficient to tow our Jeep. However, it was under size and a overall made for a terrible experience. It was all over the road and made it impossible to drive. We had to stop not even a 1/3 way into our trip and drive the Jeep ourselves. It has mechanical issues so was not ideal thus the reason for rental. I am very disappointed that Uhaul representative would've allowed this. Is there no way for a refund?

Darrell C. en

Grado:

El cliente no dejó un comentario.

TERESIE C. en

Grado:

In the event I have to rent again, I will go to this location and hopefully I won't have to run around trying to find the rental I need.

James P. en

Grado:

Let us know the rental pickup time is not when we scheduled and agreed to when we make the reservation. I understand things happen but what was more disappointing was the agent's attitude. She was not the least bit apologetic.

Randall M. en

Grado:

El cliente no dejó un comentario.

James V. en

Grado:

Since I turned rental in after closing on Friday I had a preliminary bill based on estimate. It was my understanding that a final bill based on actual mileage would be forthcoming via email first of week. This was not sent so I contacted the store directly to get final invoice. Spoke to Cindy and she sent it to my email directly. Thanks Cindy!

chris B. en

Grado:

Always friendly

David M. en

Grado:

El cliente no dejó un comentario.

Gary R. en

Grado:

Courteous, efficient, and prompt service from each person we met or spoke with. Can’t think of anything to change!

Clarence H. en

Grado:

This location is amazing. I had recieved an email and phones calls from Uhaul customer service, the truck I had requested was down due to tire issues, so they switched me to Bluegrass Uhaul. When I called Bluegrass Uhaul to get additional information, because I seen the time had changed. The person I spoke to was very rude and unprofessional. They will never receive any of my business in the future. The people at Q2 storage and Uhaul went above and beyond to make this a pleasant experience.

Douglas E. en

Grado:

El cliente no dejó un comentario.

Ervin S. en

Grado:

El cliente no dejó un comentario.

Phyllis W. en

Grado:

The only problem I had was that I didn't realize that the 10ft trucksdid NOT have a pull out ramp from the back end. Therefore the dolly that I rented was not used. Hey, $7 is $7 these days! Staff we're very courteous with fast check in and out!

Brittany S. en

Grado:

El cliente no dejó un comentario.

John M. en

Grado:

Have a better national on line program. I had to wait for close to an hour because the program was down ??

Roger M. en

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El cliente no dejó un comentario.

Lewis M. en

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El cliente no dejó un comentario.

JILL M. en

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El cliente no dejó un comentario.

Skylar H. en

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El cliente no dejó un comentario.

Cynthia S. en

Grado:

El cliente no dejó un comentario.

Patrick H. en

Grado:

El cliente no dejó un comentario.

Karlien S. en

Grado:

Staff was excellent. Will definitely use them again.

Dawit A. en

Grado:

It was great.

Michael E. en

Grado:

everything was great.

KIMBERLY R. en

Grado:

The employee was incredibly nice. The online process, the 24-7 rental site was HORRIBLE. It reserved me two trucks without me confirming EITHER. It wouldn't let me take pictures. The website was unclear and hard to use. It really needs a lot of work to be user friendly. Moving is stressful enough without the added nonsense of a website not working properly.

Derrick B. en

Grado:

El cliente no dejó un comentario.

William N. en

Grado:

El cliente no dejó un comentario.

steve A. en

Grado:

Very impressed with on-line system, first time I had used, worked very well over a busy holiday weekend.

Elizabeth B. en

Grado:

Thanks for the help!