Comentarios del cliente para PWs Discount Superstore
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de PWs Discount Superstore
CINDY V. en
Not sure everything went as expected
Morgan C. en
This location needs more training in the rental process. I was told I was his 1st customer. I was very understanding and patient with the paperwork. I took care of the truck and returned with extra gas. I was charged an extra day on the final receipt. I called and questioned him. He promptly returned my call and said there was nothing he could do. I got online and got the UHaul customer service number and called and explained the situation. She was very helpful and is helping me regarding the final charges. I understand the owner of PWs Discount Superstore may can not make corrections, but he could have at least advised me to contact customer service. He ended the conversation as there was nothing that could be done, the charges were final. I was using this UHaul to move stuff for a benefit yard sale to help the nonprofits in this area. I was not asking for favors or handouts. Just what was fair and the time we used the truck to be charged fairly. This UHaul rental location needs more training on the process and customer satisfaction and experience. I will not be using this location again. I will go with other equipment available at a different UHaul provider. I appreciate the customer service department for their help and kindness on this dispute.