El cliente no dejó un comentario.Jeffrey Mark D.
Customer Reviews for Putnam Elite Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
In the beginning a few years or so ago we had complained about the climate control systems of the facility was not adequate. The temperature and humidity was bad in the summer and there was mold growing on our stuff. But they did get around to fixing the issue and so we didn't move our stuff out. We still think the price is a little to High maybe around 15 dollars to much.JARROD D. | Overall Experience
El cliente no dejó un comentario.Jimmy S.
El cliente no dejó un comentario.Earline M.
Great service. No comparison.Sam H.
El cliente no dejó un comentario.Marsha H.
El cliente no dejó un comentario.Michael L.
Very friendly and helpful guy at the U-Haul place.Jeffrey Kyle P.
El cliente no dejó un comentario.Marie S.
El cliente no dejó un comentario.George R.
Richard, the manager, made the process easy. He was super friendly, and so very helpful.CAMI MARIE M.
Everything was greatDOLORES JEAN M.
I have lived in the area all my life and had no idea this location existed, it is kind of hidden. However I was very excited that i did not have to drive all the way to south Charleston to drop off the truck.TARA P.
Great service. Would highly recommend to everyone.Darlene S.
I have nothing bad to say about Putnam Elite Storage and their facility. However, I am extremely disappointed in Uhaul and their ability to prepare someone for picking up a truck outside of office hours with the mobile app. If it weren't for the employee who got to work an hour early, we would have had to wait and we would of be late for the movers to help us. When i reserved everything online it said all the equipment would be in the truck when I picked it up. Nothing was there! We had to go back inside and have the employee get all the furniture pads and the dolly for us! I was very unhappy and frustrated with Uhaul. When i got there to pick up the truck, I logged on to my Uhaul app and there was no place for me to go to start my pick up. There were no instructions and i think it is ridiculous to allow someone to have that option and then not be able to use it!Sydney S.
El cliente no dejó un comentario.Christopher K.
El cliente no dejó un comentario.Timothy S.
El cliente no dejó un comentario.Robert F.
El cliente no dejó un comentario.John H.
El cliente no dejó un comentario.Stephanie B.
First I would tell everyone you have to get the app to use the mobile 24/7 pick up. I was on safari and it wouldn't allow photos to be taken. Otherwise it was a great experienceRobert P.
Finding and renting a storage area was so easy. The gentleman in the office was very helpful. The storage locker was clean and well lighted with easy access.Deborah W. | Reservación
El cliente no dejó un comentario.Brent N.
A very safe, secure, and clean facility. Excellent staff..very helpful.EDGAR P. | Overall Experience
The employees that helped me make my reservation and check in were very helpful and friendly. The Truck was covered in pet hair and smelled like wet dog.Traci S.
Very clean and everything as told it was. Except the fact it was super hot.Angela a. | Reservación
Service was very good. I will use them again next time.Kevin N.
El cliente no dejó un comentario.Kevin D.
El cliente no dejó un comentario.KAREN J.
He did awesome help me lots and patient with me.Johnny G.
El cliente no dejó un comentario.Thomas T.
El cliente no dejó un comentario.Craig S.
El cliente no dejó un comentario.Justin S.
No complaints. Van was in great condition, had great gas mileage, was very clean and had exactly the amount of space needed for our move. Customer service was wonderful. Having a Uhaul to rent in the same place as our storage unit was a huge plus!Adam G.
Quick service, no waiting.Don S.
Very friendly,professional, and quality equipment at Putnam Elite Storage. This was my second time renting a van from this location. Will definitely use them again when need arises!Fawney M.
Keep up the great service everything went perfect Thank YouRobert L.
El cliente no dejó un comentario.James D.
El cliente no dejó un comentario.Alicia S.
Owner was very nice.Terry C.
The associate was super professional and helpfulCharles D.
Excellent service and the staff was very helpfulHao C.
El cliente no dejó un comentario.RAJEEV NAGARAJ M.
El cliente no dejó un comentario.William P.
El cliente no dejó un comentario.Whitney B.
El cliente no dejó un comentario.Robert L.
El cliente no dejó un comentario.Kim L.
Employee was very polite and helpful, he made sure sure I had everything that I needed and the pickup and return process was fast and easy,Joshua M.
El cliente no dejó un comentario.Bruce B.
El cliente no dejó un comentario.Tony H.
Very rude on phone and in person. One low tire , 3 over inflated, on trailer at pick up.kay E.
The trailer had some sand in it when i picked it up but overall I had no problems. Would always recommend uhaul.WAYNE G.
El cliente no dejó un comentario.Rayna H.
El cliente no dejó un comentario.Richard S.
El cliente no dejó un comentario.Bradley P.
Excellent service. Clean truck.STEVE H.
Excellent web application.Gale G.
El cliente no dejó un comentario.RICHARD R.
El cliente no dejó un comentario.Scott B.
El cliente no dejó un comentario.LARRY H.
Everything was as expected.Doug S.
El cliente no dejó un comentario.Stephen K.
El cliente no dejó un comentario.JOSHUA M.
El cliente no dejó un comentario.Harry M.
Hello, this rental was for a non-profit organization. How can I wave the charges for the tax fees? Who can I submit the tax exempt letter to?alissa N.
El cliente no dejó un comentario.Linda C.
Nice peopleJeff P.
To get an earlier pickup time, try going with a full sales office for U-Haul. The "side business" has limited hours of operation.Bruce M.
El cliente no dejó un comentario.Matthew P.
El cliente no dejó un comentario.Berta B.
El cliente no dejó un comentario.REGINALD H.
El cliente no dejó un comentario.Patty A.
let customer know what size of ball for trailer hitch. The gentleman running this place was great he totally helped do everything.Greg D.
Late night drop after hoursCarolyn J.
The gas on the paperwork did not match the vehicle gas meter. I rented the Uhaul and drove for just over 10 miles. I put almost two gallons in (which the employee told me if I put one gallon or a max of two) should have been plenty to replenish the vehicle. They ended up charging me for 2.3 more gallons of gas at almost $9.00. CHECK YOUR GAS METER. I WAS TOLD THERE WAS NOTHING THEY COULD DO!!!Aaron T.
El cliente no dejó un comentario.Minde J.
El cliente no dejó un comentario.freddy C.
El cliente no dejó un comentario.Lori B.
The people here was great and helpful, It's just disappointing that I had to drive so far out of my way to get a trailer when I seen auto transport in Charleston and St Albans location. I rent a lot,,,, shame on U-Haul for having me go out of my way to pick up the trailer.LARRY C.
Friendly and helpful.JESSE F.
El cliente no dejó un comentario.Deborah B.
El cliente no dejó un comentario.MATTHEW A.
El cliente no dejó un comentario.Larry T.
Very nice and helpful staff . These are the people who helped me book the whole move. I couldnt have done it so well without their help!Judy M.
truck had been dropped off the night before. It wasn't checked for oil, air pressure or the back for cleanliness. I was there before the girl even checked the fuel amount. The inside of the box was full of leaves, the oil service light was on(girl said they had no oil and I would have to go put some in and get reimbursed. Drivers side door glass will not go up unless you stop and push it up. Doesn't do anything for toll booths. Truck vibrated to the point the mirrors were useless. The passenger side vibrated down between gas fills to where the top mirror could only see the rear duals. Noise inside cab was unbelievable. Now the good part! We rented a 15' three weeks ago. That Ford made it 12 miles before it broke down. That's BEFORE we loaded. I sat 5 hours while YOUR contract mechanic tried to get it fixed BEFORE I was allowed to drive another 24 miles to pickup a new truck. Couldn't even bring one out to me. The appliance dolly had a shredded right belt roller and was useless!!!! I'm through with UHAUL! I will use Budget the next time. You wasted 7 hours of my time and cost me 36 miles of my gas and gas in your trucks. Whirlwind storage where I booked both of my rentals was clean, courteous and apologetic of the inconvenience. Those I spoke to on the phone at UHAUL we cold, and unconcerned. All they wanted to know was "DID YOU WANT MONETARY COMPENSATION?". NO I WANT A RELIABLE TRUCK AND EQUIPMENT.Mike T.
El cliente no dejó un comentario.Gordon H.
Had a 24 hour drop off which I used. I did call the day before to make sure it was ok to leave the vehicle there. The woman on the phone was very professional and friendly. The only unfortunate thing was the signage on the road was a tiny sign with UHAUL on it and the place was tucked away behind another business. I missed going past two times before I figured it out.Leah M.
El cliente no dejó un comentario.Jolynda C.
El cliente no dejó un comentario.Deborah M.
Thank You Putnam Elite Teays Valleypamela C.
no key for lock. no way to lock our storage in back.Sheila J.
El cliente no dejó un comentario.Nathaniel P.
El cliente no dejó un comentario.Brett C.
El cliente no dejó un comentario.david H.
El cliente no dejó un comentario.JAY T.
great customer service in and out with the trailer in about 15 Min. wi9ll use them again when the need arises.reg H.
El cliente no dejó un comentario.Jay B.
El cliente no dejó un comentario.Christen W.
The cleanest U-Haul vehicle I have ever rented, and the truck was not new. Very convenient location.Paul S.
Dropped off after hours.Michael N.
El cliente no dejó un comentario.David R.
El cliente no dejó un comentario.Guy B.
Stacey was very helpful and extremely knowledgeable!!! She is a real asset to your company!!!john M.
Problem is that the location specified for pick up is NOT where the truck was located. It was a few miles away in the same area. Fortunately, the person at the designated site was able to direct me where the truck was waiting. Once I arrived, the person was very helpful for check out. Unfortunately, I lost time which was needed for my loading.Blair G.