Customer Reviews for Purple Touch Realty
(Distribuidor de U-Haul del vecindario)

102 comentarios

118 New Hope Rd   Fayetteville, GA 30214

(770) 487-1587

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 1 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(770) 487-1587

118 New Hope Rd
Fayetteville, GA 30214

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 1 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

adeline T. 
Clasificación:
5.0

Keep up the good work

Isiah Y. 
Clasificación:
5.0

Best customer service anywhere they go out of there way to help you.

VERNON W. 
Clasificación:
1.0

Refund the extra $42 back to my card. Please feel free to contact me about this issue. 770-255-8518

GARRY R. 
Clasificación:
3.0

Signage for location

Anthony J. 
Clasificación:
5.0

The sweetest lady ever! Quick and easy

Constance B. 
Clasificación:
5.0

Transmission problem on truck

CHRISTI L. 
Clasificación:
5.0

Great customer service used more than 4 times always awesome

VERNON W. 
Clasificación:
5.0

El cliente no dejó un comentario.

tenia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria A. 
Clasificación:
5.0

El cliente no dejó un comentario.

tanya M. 
Clasificación:
3.0

drop off app. did not work.

GARY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Delmeka A. 
Clasificación:
5.0

Fast and very reliable service.

ANGEL M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Steven L. 
Clasificación:
4.0

Work on improving your on line 24/7 software. Never got it to respond

Jimmy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Delmeka A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia G. 
Clasificación:
5.0

Great experience!!

VERNON W. 
Clasificación:
5.0

El cliente no dejó un comentario.

VERONICA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN Z. 
Clasificación:
5.0

Extraordinario servicio al cliente

MONIQUE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Isiah Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamal S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

lou W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES B. 
Clasificación:
3.0

Give clearer instructions for the mobile pick up. It was such a hassle.

KATINA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOIS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS R. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHINENYE O. 
Clasificación:
5.0

Excellent customer service.

TRACY W. 
Clasificación:
5.0

Everything was great

Liston G. 
Clasificación:
5.0

Great experience

CHERYL P. 
Clasificación:
5.0

The Manager at this location is patient and available. Love her!

MARK V. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK V. 
Clasificación:
5.0

The best customer service and very kind.

Maveric S. 
Clasificación:
1.0

Superfluous cleaning fee charge. I have attempted to contact the company to discuss and resolve however, my phone calls were not returned. Poor communication and customer service. Buyer Beware.

CARLA T. 
Clasificación:
3.0

Never received a close out receipt

DARA K. 
Clasificación:
5.0

Customer service at this location is always at the highest level of professionalism, therefore, I have no comments for improvement at this time.

CYNTHIA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLIFTON A. 
Clasificación:
5.0

Nice lady gave a great customer service experience!!

Vernon W. 
Clasificación:
5.0

Great service. Great prices. Thanks , we will be back soon !

MARILYN L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Sharecka F. 
Clasificación:
5.0

Mrs. Rose was kind and knowledgeable and efficient

Shannon T. 
Clasificación:
5.0

Nothing Purple Touch has just the right Touch

FREDERICK D. 
Clasificación:
1.0

I had a 9am in person pickup and no one was there. Someone showed up about 9:45. Then I was told I was late. Did my pick via phone from the attendant daughter with the attendant on the phone. For drop off I did mobile drop off with no instructions on what to do with the key. Call U-Haul to inform them I didn't know what to do with the key so I left it in the truck because I wasn't given instructions on what to do with the key and she said she would note it. Today around 5 pm got a text from the attendant for me to call her and she was very nasty as I I tried to explain that I had called U haul and the CSR said she would note and that I didn't have to go back to drop the key in a secure box that leaving it in the truck was okay. If I had been given clear instructions on what to do with the key I would have know. The customer service is horrible and being a first time renter this was a horrible experience and I will never use this rental again.

Juanita C. 
Clasificación:
3.0

El cliente no dejó un comentario.

DEANDRA W. 
Clasificación:
5.0

Awesome customer service!

SARAH H. 
Clasificación:
5.0

Stop changing my pickup location if it isn't necessary

Shinxay M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMATRA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA G. 
Clasificación:
5.0

The agent was very friendly and professional

ANTHONY B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Vonetta K. 
Clasificación:
4.0

The truck was in outstanding condition.

Gregory B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derrika N. 
Clasificación:
5.0

LOVE THE SERVICE

Kevin M. 
Clasificación:
5.0

Great customer service provided by the lady at this location. She helped me get two trucks, to replace the 26 foot truck that was not ready/available for me from another U-Haul provider. She went above and beyond to help me get what I needed to move.

Ronnie A. 
Clasificación:
5.0

The lady at Purple Touch Realty was Outstanding! She was about to salvage my move, by providing me two U-Haul trucks, to make up for the 26ft truck I was suppose to get from another U-Haul location. She went above and beyond to make sure my move was successful.

RONNIE A. 
Clasificación:
5.0

Purple Touch the Uhaul dealer was great. Rose performed excellent customer service. But Uhaul billing has to stop double charging.

FREDERICK D. 
Clasificación:
5.0

El cliente no dejó un comentario.

COACH K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALESHA W. 
Clasificación:
5.0

Very helpful in completing application.

ULYSSES Y. 
Clasificación:
5.0

I appreciate everything everything was on point everything was above board

Betty M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas G. 
Clasificación:
2.0

I keep getting charged twice, nobody answers the phone, and have yet to get this rectified. I would go somewhere else.

HENRY P. 
Clasificación:
3.0

The pick up and drop off process was excruciatingly ridiculous. It took way too long and the u haul app SUCKS. When returning the truck the app kept kicking us back to the beginning so we called the 1800 number and were on hold for over 20 minutes. We finally got the system to work on our own, no one ever answered the phone.

Dylan S. 
Clasificación:
5.0

Better windshield wipers, and an easier parking situation at pick up location. It was difficult to park the U-Haul in the narrow parking lot. Everything else was fantastic!

John S. 
Clasificación:
1.0

Tried to return our truck at 1pm. Office door was locked and no one was there. Tried to call but the number was for a different business. Truck was dirty with mud all over it when we picked it up. Left the dolly in the back of the truck with the furniture mover. Will never use that site again.

Nicolette R. 
Clasificación:
5.0

The young lady was very helpful very nice lady

ELLEN U. 
Clasificación:
5.0

Uhaul rep Rose was very friendly and helpful. I would recomend this location.

Lynn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDERICK B. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATASHA W. 
Clasificación:
3.0

Standing in the freezing rain taking photos of my uhaul while trying to read tiny print on my iPhone without glasses is, well, bulls**t. I'll stick with another dealer down the street instead -- where a live human being takes care of everything and the whole process is easy.

BENJAMIN T. 
Clasificación:
5.0

I have rented here before and will definitely rent here again. Ms. Rose was very helpful, knowledgeable, professional and had a wonderful attitude

ANCIL P. 
Clasificación:
5.0

Keep up the good work.

Mike R. 
Clasificación:
5.0

Efficient and friendly

Ian T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian T. 
Clasificación:
5.0

El cliente no dejó un comentario.

IRVING T. 
Clasificación:
5.0

Nothing, service and processing was A1 plus. I would use this location and recommend it to my friends/family anytime.

JEREL F. 
Clasificación:
5.0

Excellent customer service.

randolph A. 
Clasificación:
5.0

Nothing very easy process.

David K. 
Clasificación:
5.0

Nothing, great job

jeffrey C. 
Clasificación:
5.0

The experience we had was great! Everything went smooth and the customer service was excellent!! I would definitely recommend this uhaul rental to others! ¡Gracias!

Joe C. 
Clasificación:
5.0

Used contact free access to get truck. Very easy.

Bret K. 
Clasificación:
3.0

There were open beer cans in the cab of the truck. Lady in the office yelled at me for trying to take a truck that was my reservation. She said it wasn't mine. Even though it was. Had kids running all over the place in the office.

Kelly S. 
Clasificación:
5.0

The representative was very nice, she gave us our first laugh of the day.

GARY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Waldyr P. 
Clasificación:
5.0

Everything was on point the service the truck the location etc.

ANCIL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

tabitha B. 
Clasificación:
5.0

I thought this location was excellent. The U-Haul app left a lot to be desired but the woman at the Destiination was able to save my experience because she was so knowledgeable. She was very friendly which stop me from being angry at the web version of your app. I highly encourage do you have a corporation to tell people to download the app to their phone and do not use the web over the phone.

andre B. 
Clasificación:
5.0

El cliente no dejó un comentario.

james C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy N. 
Clasificación:
5.0

Ms. Rose was so kind and very helpful. I will definitely get a U- haul at this location again. . I will also recommend it to my family and friends. Gracias

Dana R. 
Clasificación:
5.0

The representative at this location went above and beyond to ensure the van was thoroughly sanitized before I left in it. With all the dangers of Covid-19, this was greatly appreciated and gave me peace of mind.

TAMMY O. 
Clasificación:
5.0

Initially, picking up the truck was based on using the app and when I signed up for the truck, the 800# did not explain the facility would not open until 9:00 am. Fortunately, Rosa worked with me and made the transaction easy. Thank you Rosa!!!

Vanessa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

frank H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Aaron W. 
No se han enviado comentarios para esta ubicación.

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