El cliente no dejó un comentario.JASON H.
Customer Reviews for Purple Touch Realty
(Distribuidor de U-Haul del vecindario)
Fayetteville, GA 30214
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 1 p. m.
- Sáb.: 9 a. m. - 12 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Jamal S.
El cliente no dejó un comentario.RYAN N.
El cliente no dejó un comentario.lou W.
El cliente no dejó un comentario.JAMES B.
Give clearer instructions for the mobile pick up. It was such a hassle.KATINA J.
El cliente no dejó un comentario.LOIS C.
El cliente no dejó un comentario.JAMES J.
El cliente no dejó un comentario.DENNIS R.
El cliente no dejó un comentario.CHINENYE O.
Excellent customer service.TRACY W.
Everything was greatListon G.
Great experienceCHERYL P.
The Manager at this location is patient and available. Love her!MARK V.
El cliente no dejó un comentario.MARK V.
The best customer service and very kind.Maveric S.
Superfluous cleaning fee charge. I have attempted to contact the company to discuss and resolve however, my phone calls were not returned. Poor communication and customer service. Buyer Beware.CARLA T.
Never received a close out receiptDARA K.
Customer service at this location is always at the highest level of professionalism, therefore, I have no comments for improvement at this time.CYNTHIA G.
El cliente no dejó un comentario.CLIFTON A.
Nice lady gave a great customer service experience!!Vernon W.
Great service. Great prices. Thanks , we will be back soon !ðŸ˜€MARILYN L.
El cliente no dejó un comentario.Sharecka F.
Mrs. Rose was kind and knowledgeable and efficientShannon T.
Nothing Purple Touch has just the right TouchFREDERICK D.
I had a 9am in person pickup and no one was there. Someone showed up about 9:45. Then I was told I was late. Did my pick via phone from the attendant daughter with the attendant on the phone. For drop off I did mobile drop off with no instructions on what to do with the key. Call U-Haul to inform them I didn't know what to do with the key so I left it in the truck because I wasn't given instructions on what to do with the key and she said she would note it. Today around 5 pm got a text from the attendant for me to call her and she was very nasty as I I tried to explain that I had called U haul and the CSR said she would note and that I didn't have to go back to drop the key in a secure box that leaving it in the truck was okay. If I had been given clear instructions on what to do with the key I would have know. The customer service is horrible and being a first time renter this was a horrible experience and I will never use this rental again.Juanita C.
El cliente no dejó un comentario.DEANDRA W.
Awesome customer service!SARAH H.
Stop changing my pickup location if it isn't necessaryShinxay M.
El cliente no dejó un comentario.SAMATRA T.
El cliente no dejó un comentario.CYNTHIA G.
The agent was very friendly and professionalANTHONY B.
El cliente no dejó un comentario.Vonetta K.
The truck was in outstanding condition.Gregory B.
El cliente no dejó un comentario.Derrika N.
LOVE THE SERVICEKevin M.
Great customer service provided by the lady at this location. She helped me get two trucks, to replace the 26 foot truck that was not ready/available for me from another U-Haul provider. She went above and beyond to help me get what I needed to move.Ronnie A.
The lady at Purple Touch Realty was Outstanding! She was about to salvage my move, by providing me two U-Haul trucks, to make up for the 26ft truck I was suppose to get from another U-Haul location. She went above and beyond to make sure my move was successful.RONNIE A.
Purple Touch the Uhaul dealer was great. Rose performed excellent customer service. But Uhaul billing has to stop double charging.FREDERICK D.
El cliente no dejó un comentario.COACH K.
El cliente no dejó un comentario.ALESHA W.
Very helpful in completing application.ULYSSES Y.
I appreciate everything everything was on point everything was above boardBetty M.
El cliente no dejó un comentario.Thomas G.
I keep getting charged twice, nobody answers the phone, and have yet to get this rectified. I would go somewhere else.HENRY P.
The pick up and drop off process was excruciatingly ridiculous. It took way too long and the u haul app SUCKS. When returning the truck the app kept kicking us back to the beginning so we called the 1800 number and were on hold for over 20 minutes. We finally got the system to work on our own, no one ever answered the phone.Dylan S.
Better windshield wipers, and an easier parking situation at pick up location. It was difficult to park the U-Haul in the narrow parking lot. Everything else was fantastic!John S.
Tried to return our truck at 1pm. Office door was locked and no one was there. Tried to call but the number was for a different business. Truck was dirty with mud all over it when we picked it up. Left the dolly in the back of the truck with the furniture mover. Will never use that site again.Nicolette R.
The young lady was very helpful very nice ladyELLEN U.
Uhaul rep Rose was very friendly and helpful. I would recomend this location.Lynn M.
El cliente no dejó un comentario.FREDERICK B.
El cliente no dejó un comentario.NATASHA W.
Standing in the freezing rain taking photos of my uhaul while trying to read tiny print on my iPhone without glasses is, well, bulls**t. I'll stick with another dealer down the street instead -- where a live human being takes care of everything and the whole process is easy.BENJAMIN T.
I have rented here before and will definitely rent here again. Ms. Rose was very helpful, knowledgeable, professional and had a wonderful attitudeANCIL P.
Keep up the good work.Mike R.
Efficient and friendlyIan T.
El cliente no dejó un comentario.Ian T.
El cliente no dejó un comentario.IRVING T.
Nothing, service and processing was A1 plus. I would use this location and recommend it to my friends/family anytime.JEREL F.
Excellent customer service.randolph A.
Nothing very easy process.David K.
Nothing, great jobjeffrey C.
The experience we had was great! Everything went smooth and the customer service was excellent!! I would definitely recommend this uhaul rental to others! ¡Gracias!Joe C.
Used contact free access to get truck. Very easy.Bret K.
There were open beer cans in the cab of the truck. Lady in the office yelled at me for trying to take a truck that was my reservation. She said it wasn't mine. Even though it was. Had kids running all over the place in the office.Kelly S.
The representative was very nice, she gave us our first laugh of the day.GARY N.
El cliente no dejó un comentario.Waldyr P.
Everything was on point the service the truck the location etc.ANCIL P.
El cliente no dejó un comentario.tabitha B.
I thought this location was excellent. The U-Haul app left a lot to be desired but the woman at the Destiination was able to save my experience because she was so knowledgeable. She was very friendly which stop me from being angry at the web version of your app. I highly encourage do you have a corporation to tell people to download the app to their phone and do not use the web over the phone.andre B.
El cliente no dejó un comentario.james C.
El cliente no dejó un comentario.Troy N.
Ms. Rose was so kind and very helpful. I will definitely get a U- haul at this location again. . I will also recommend it to my family and friends. GraciasDana R.
The representative at this location went above and beyond to ensure the van was thoroughly sanitized before I left in it. With all the dangers of Covid-19, this was greatly appreciated and gave me peace of mind.TAMMY O.
Initially, picking up the truck was based on using the app and when I signed up for the truck, the 800# did not explain the facility would not open until 9:00 am. Fortunately, Rosa worked with me and made the transaction easy. Thank you Rosa!!!Vanessa S.
El cliente no dejó un comentario.frank H.
El cliente no dejó un comentario.Aaron W.
THE problem was the on line site. It took me 8 different tries and had to call 800uhaul # to get logged in to fill out info before going to pick up the truck. I stared an account and every time I logged in it told me I had no active contracts, I did, even putting in contract # did not work until I called 800uhaul.. Also ckecking in truck was the same experience, app would not recognize me or phone or email or contract # again I had to call 800 uhaul # to check truck in,,I had asked to be able to drop off Sunday at a site that WAS open and also 2 miles closer than where I was sent. my request was not honored. the truck itself was fine,drove well.Albert L.
Stop moving customers' pickup location with without CALLING them. I don't care to enumerate the things that went wrong prior to and during the pickup. It was the ultimate nightmare. ??????????????Revette T.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
We have the largest selection in the industry!