Customer did not leave a comment.susan H.
Customer Reviews for Punta Gorda Self Storage
(U-Haul Neighborhood Dealer)
Punta Gorda, FL 33950
(Behind Nino's Bakery)
Services at this Location:
- Mon–Fri8:30 am–3 pm
- Saturday8:30 am–12:30 pm
- Sunday9 am–12 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Jeffrey B.
This was my second time using this location and it was another awesome experience.JULIE A.
Customer did not leave a comment.robert P.
Customer did not leave a comment.Gary G.
The staff was A+! Very helpful and friendly also made my experience so much easier than I expected. I highly recommend this location.Tracy S.
Lee, The Boss Lady, was so easy to work with. Would recommend highly.sheila A.
We had to change the first truck - after 10 mills it broke down - but no difficulty to change the truck - the staff very friendly during this time - even when I had a nervous break downEllen V.
Customer did not leave a comment.Richard F.
Lori was awesome. Very easy to speak to and knowledgeable.arnoldo R.
Super pleasant people, easy, quick, and very knowlegable. They will help you in determining what size truck or trailer you will need and are very honest.Fred M.
Keep up the good servicesPAUL C.
The gentleman outside was very helpful. He appeared as soon as I stopped in front of the office. Came prepared with a box of some tools, very nice and told me he will do everything. He was communicating with the lady in the office through radio (the lady inside was very fast and nice as well) so when I stepped in she already knew what I wanted, the receipt was already printing. By the time I came out with the receipt the trailer was disconnected and we were ready to go.Manuel A.
Great service!WALTER H.
Wonderful staff timely and friendly . Would recommend to friends and family.duane G.
This is absolutely the best uhaul I've ever experienced! I do rent often. They were knowledgeable, helpful, friendly, professional and kindâ€¦the entire team!JULIE A.
The service writer and staff were absolutely amazing people to work with. Very timely and friendly. The staff gets AAA Plus from me and will pass on for recommendations.duane G.
Steering wheel was 15Â° off center. Check engine light was on the entire way. One or more tires were out of balance. Very bouncy ride. Muffler, possibly had a hole in it. Very loud. This truck never should've been put in service for a rental due to its issues.Gerald C.
Office Manager Lee was great / really simple process to rent my Box Truck / it purred like a kitten / 1 stop shopping - huge inventory of equipment / well maintained / great location / big thank you to all at Punta Gorda Self Storage!!!Paul L.
Customer did not leave a comment.Richard C.
Customer did not leave a comment.DAVID M.
Everyone in the office was so helpful and kind. Hope and Bob treated me like family. Exceeded my expectations!colleen B.
Customer did not leave a comment.John C.
Stay open laterAlbert P.
Customer did not leave a comment.Charlie D.
I used this facility for over a year to store my cargo trailer and was very happy with the service and the facility.Dianna N. | Overall Experience
Customer did not leave a comment.ross I.
Very helpful did not waste time I will in and out On the road Thank youroy C.
The only reason i say i wouldn't recommend this location is they had no place to leave the equipment. Other equipment was parked in the street from lack of parking. No one was at the establishment. I tried using the app but it couldn't find the location. I had to call the corporate office to accept my return. Im sure the place is fine while its open but it was a big hassle when its not.Carl M.
Best U-Haul store PERIOD !!! My friend has a trailer I can use for free. Still rent from this U-Haul store. â€œBoss Ladyâ€ is great as well as every one else.Dan O.
Customer did not leave a comment.Steve J.
TRAILER RODE WELL. NO PROBLEMS.ken N.
Customer did not leave a comment.Mike B.
Customer did not leave a comment.shawna P.
From reservation to drop off I was very impressed with the ease and customer service.JEFF L.
Great people. They always make you feel welcome and make the whole process easy and stress free.Curt M.
Customer did not leave a comment.Timothy H.
Great people to work with.Stephen J.
Customer did not leave a comment.Scott V.
Thank youjames l. | Overall Experience
Customer did not leave a comment.Curt M.
Very friendly and very helpful. Handled transaction very quickly. Would highly recommendROCHELLE DENISE S.
This is a very well equipped UHaul location with many models available. The staff is very friendly and accommodating.Jeffrey J.
Great experience. Recommended.jeffrey R.
Customer did not leave a comment.albert G.
The team at Punta Gorda Self Storage along with their equipment set the standard for self movers. I've rented a trailer and a truck this past month and the experience could not have gone any better. There will be many more times where I will require moving support, and I am very fortunate and comfortable returning to this location and their staff.Jeffrey P.
Customer did not leave a comment.Ken P.
Customer did not leave a comment.John S.
Customer did not leave a comment.steven P.
Nothing great people meet as soon as you pull up 😊Karl G.
Customer did not leave a comment.GARY W.
Great job!!Sherley H.
Great experience from start to finish! Bobby ensured we had the right truck and equipment for our move. Pickup and return process was quick and easy! Automated tools were very helpful too. Definitely a first class experience with U-Haul. Highly recommend this location.Andrew H.
I had a great experience they were fast and very nice. Especially the lady working the counter she was fun and funny and very entertaining. I will definitely go here again.Erika B.
Customer did not leave a comment.Ricky K.
Customer did not leave a comment.Robert L.
I was told to park the unit out front on the street which I did but was not comfortable doing because of a no parking sign.Gary S.
Very nice staffLawrence D.
Everything went very smoothly from pick-up to drop off.John K.
Customer did not leave a comment.alan S.
Customer did not leave a comment.Anthony C.
Nothing the drop off was super quick and they had a guy there with a fork lift within a minute to get the trailer off my hitch. Very impressive. We were in and out in truly 2 minutes. Thanks!Steven M.
This place and staff are the absolute best!!Matthew A.
Customer did not leave a comment.David K.
Customer did not leave a comment.WILLIAM K.
Best U-Haul facility in Southwest FloridaChristopher S.
Staff at this location is extremely helpful and professional. Best U-Haul facility in Southwest Florida.Christopher S.
As always a smooth transaction from start to finishJon V.
Customer did not leave a comment.Daniel M.
Customer did not leave a comment.GEOFFREY W.
Very friendly folks. Listened to issues with truck and put it out for maintenance.Clint B.
Customer did not leave a comment.Lisa T.
Customer did not leave a comment.James K.
Great Staff At Location / Bobby Welcomed Me To The Great State Of Florida And To Punta Gorda / Bobby Is Friendly and Knowledgeable / Anytime I Need His Services I Will Be Sure To Go To Bobby's Store / Thank You So Much !!!Paul L.
This location was great. Problem was I ordered at North Fort Myers but day of they had no trailers. How can that be I scheduled well in advance.Fred R.
Customer did not leave a comment.Elisamari R.
Great people to deal with!!John M.
Very helpfulsteve R.
Nice experience at this location. They are there to assist you.Wendy S.
Puck upand drop off was easyWilliam J.
Customer did not leave a comment.Carmen H.
Have a Bloody Mary barJon V.
Quick in and out great serviceAndy J.
Customer did not leave a comment.oscar B.
Thank you!JACOB P.
The app was not user friendly. I kept getting kicked out and it would not allow me to pick up where I left off.Brooke H.
These people were wonderful especially Leora and the gentleman who actually got the van ready and checked me in upon my return. Terrific experience.JIM F.
Customer did not leave a comment.Gary G.
No real improvements necessary. Staff are really friendly, easy to work with. The equipment is in excellent condition. Keep on doing what you do!Matthew G.
Customer did not leave a comment.Ken B.
Customer did not leave a comment.James W.
Service is top notch.Richard B.
Easy in and out, good surface to park on. Very helpful staff and friendly. Felt it was very secure, never had any loss or damage. No damage during hurricane Ian very safe.ROBERT L M. | Overall Experience
Customer did not leave a comment.Charles O.
Customer did not leave a comment.rebecca S.
Great serviceRae R.
Very good thanksfernando G.
The entire process of renting the trailer through the return was exceptionally easyPAUL T.
Great staff and easy process, i will recommend them a..mayeza v. | Overall Experience
Keep up the good customer serviceJANET O.
Customer did not leave a comment.colleen W.
Mrs.Leora was a joy to deal with. She was very thorough and helpful with attention to our needs. I highly recommend this locationfaid K.
Our trailer was moved several times while in storage and ultimately located in a traffic area where it was hit and damaged. The manager said they are not responsible but would " look" at an estimate and may assist us with the repairs.mark h. | Overall Experience
Unit door very difficult to work even after maint staff worked on it. A back strain. Inside, the walls were in disrepair. Staff said they would be fixed, but did not happen in 3 weeks. Staff were friendly, informative, clear with rules and finance expectations. Would do business again, but suggest they focus on maintenance and equipment organization.walter g. | Overall Experience
Customer did not leave a comment.Don S. | Overall Experience
Came down for storm work, they accommodated me and i was able to park my trailer in a secure lot at midnight on a sunday. Their rates were better than every other place I checked, and the staff was wonderful. Had an open trailer and peace of mind that none of my equipment would go missing, fantastic service and great securitySean R. | Overall Experience
Great facility. Great staff.Kathleen W. | Overall Experience
I was completely satisfied with thereasiness with any help needfed was promptly provicedcJames B. | Overall Experience
Good clean storage unitRichard H. | Overall Experience
Thanks, see you in the future. SteveSteven H. | Overall Experience
Customer did not leave a comment.Lisa B. | Overall Experience
Great to have additional parking space fir all the vehicles around the storage lockers to have more room for our trucks. Staff always wonderful.deborah b. | Overall Experience
Best storage experience ever.Tim M. | Overall Experience
Too many vehicles parked everywhere and difficult to manover aroundANTHONY M G. | Overall Experience
Absolutely fantastic staff and easy process!Matthew R. | Overall Experience
Customer did not leave a comment.Phyllis M. | Overall Experience
The staff was always friendly and helpful will definitely use again.Thank you !!RUBIN F. | Overall Experience
Love this storage facility, Bobby your awesome! Thank you guys very much. Much better than the new guysDARRICK G. | Overall Experience
Typically, I do not provide comments on stuff like this, but...Bobby and crew were great! Very accommodating, communicative, and responsive on our last minute storage needs. Would definitely use them again, and highly recommend utilizing their services and storage facilities.charles m. | Overall Experience
I was there over 2 years and very pleased with the service and the people.ED B. | Overall Experience
Customer did not leave a comment.Lori M. | Overall Experience
Great people..i drove one houe to get there becouse it was souch a great placeTONY C. | Overall Experience
The owners, and all of the staff go above and beyond. Great experience during a very stressful time in my life. Thank you!!!!vickie s. | Overall Experience
Fantastic crew @ PGSS&U. They were able to help me in a pinch with my storage needs!Matthew O. | Overall Experience
Customer did not leave a comment.Kate M. | Overall Experience
The owner and his staff is do nice. Great folks to work with.TIMOTHY W. | Overall Experience