Customer Reviews for Punta Gorda Rent All
(U-Haul Neighborhood Dealer)

489 reviews

25115 Marion Ave   Punta Gorda, FL 33950

(941) 621-6404

Office Hours

  • Mon-Fri: 7 am–4:30 pm
  • Sat: 7 am–11:30 am
  • Sun: Closed

Services at this Location:

Contact Us

(941) 621-6404

25115 Marion Ave
Punta Gorda, FL 33950

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–4:30 pm
  • Sat: 7 am–11:30 am
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

RYAN ANDREWS 
Rating:
4.0

reservations and the prosses of renting a truck was smooth and friendly

DONALD LUGO 
Rating:
5.0

Customer did not leave a comment.

James Hall 
Rating:
5.0

TRUCK WAS HAD CHECK ENGINE LIGHT ON AND REALLY COULD USE SOME REPAIRS, TRIED TO EXPLAIN LIGHT AS A GAS CAP?? I"M A USED CAR DEALER AND ALL YOU HAVE TO DO IS REPLACE THE CAP WITH A NEW ONE AND LIGHT WILL RESET ITSELF

Dominic Fusco 
Rating:
5.0

Customer did not leave a comment.

Cory Rodgers 
Rating:
4.0

Everything okay she's

John Stier 
Rating:
5.0

Customer did not leave a comment.

Greg Osberg 
Rating:
5.0

Very helpful and courteous.

Jonas abaya 
Rating:
3.0

Customer did not leave a comment.

DANIEL GONZALEZ 
Rating:
5.0

Quick and Easy and No Hassle

HERBERT EASTMAN 
Rating:
5.0

Customer did not leave a comment.

Casey Moss 
Rating:
5.0

Customer did not leave a comment.

Deanna Vaught 
Rating:
3.0

Customer did not leave a comment.

Elton Cammers 
Rating:
5.0

Was easy, pleasant and knowledgeable

David Rey 
Rating:
5.0

In & out and friendly

Brenda Maneiro 
Rating:
5.0

Customer did not leave a comment.

Josh Stevens 
Rating:
5.0

Customer did not leave a comment.

robert strasnick 
Rating:
3.0

I called U-Haul customer service in the AM and they said to take it to storage america location because of 24 hour drop off but I drove all the way there and it wasn't 24 hours. So then, I had to drive to this second location and then the app didn't work so it took like half an hour of sitting there and talking to 5 different U-Haul reps to finally be able to return my uhaul. Crazy.

Travis Tague 
Rating:
5.0

Customer did not leave a comment.

SCOTT MEYER 
Rating:
5.0

Easy in and easy out. Thanks!

GARY OLSON 
Rating:
4.0

Customer did not leave a comment.

dann schlenbaker 
Rating:
5.0

Customer did not leave a comment.

PATTY RALSTON 
Rating:
5.0

Everything was great. The only thing that was a bit of a surprise was the mileage charge.

Carlos Mercado 
Rating:
5.0

Customer did not leave a comment.

Eugene Novak 
Rating:
5.0

It was very easy to pick up.

CINDY BORGEMENKE 
Rating:
5.0

Customer did not leave a comment.

DANIEL GONZALEZ 
Rating:
3.0

Truck was covered in cigarette ashes and spilled soda on the console and seats and floor.

Max Dooly 
Rating:
5.0

This location and the crew that operate it do a great job! Friendly, fast to move things along, and work with you if you are returning after hours. Thanks so much guys! See you next time, Tim.

Tim Bourke 
Rating:
4.0

Customer did not leave a comment.

Thomas Kessler 
Rating:
5.0

Todo excelente !!!

IDALMIS CRESPO 
Rating:
5.0

Customer did not leave a comment.

Douglas Asbury 
Rating:
5.0

Customer did not leave a comment.

Norm Bullinger 
Rating:
5.0

Customer did not leave a comment.

RONALD SCHOLL 
Rating:
3.0

Customer did not leave a comment.

Jaime Fenner 
Rating:
5.0

Customer did not leave a comment.

Eric Stone 
Rating:
5.0

Customer did not leave a comment.

DELONDA DAVID 
Rating:
5.0

Customer did not leave a comment.

GEORGE HOLL 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH MORIARTY 
Rating:
5.0

Customer did not leave a comment.

SANDRA CONTRERASDONOHUE 
Rating:
5.0

Nothing. Great service

Luis Hernandez 
Rating:
5.0

Customer did not leave a comment.

John Crum 
Rating:
5.0

Very easy drop off

debra hoyt 
Rating:
3.0

The man at the counter was very short when I asked him questions.

bradley reynolds 
Rating:
5.0

Customer did not leave a comment.

Steven Cleveland 
Rating:
5.0

Customer did not leave a comment.

Darren Allen 
Rating:
5.0

Customer did not leave a comment.

SAUL VILLARREAL 
Rating:
5.0

Customer did not leave a comment.

BRADLEY SHEEHAN 
Rating:
5.0

Customer did not leave a comment.

ERIC LINERODE 
Rating:
5.0

Guys at Punta Gorda Rental were great to work with

Charlie Hallquist 
Rating:
5.0

Customer did not leave a comment.

Matthew McCoog 
Rating:
5.0

Customer did not leave a comment.

JEFF PARKER 
Rating:
4.0

Customer did not leave a comment.

William Bendele 
Rating:
3.0

Customer did not leave a comment.

Brian Baker 
Rating:
3.0

Customer did not leave a comment.

Christopher Walters 
Rating:
4.0

Customer did not leave a comment.

Nicotte healey 
Rating:
5.0

Customer did not leave a comment.

Tamalin Beauchamp 
Rating:
5.0

Customer did not leave a comment.

Paula FRANK-ROBERTS 
Rating:
5.0

Customer did not leave a comment.

john simmons 
Rating:
4.0

Customer did not leave a comment.

Sean Coyle 
Rating:
1.0

Reserved a pickup truck for 3 hours and when i got there at 7:30 am the guy said it was double booked and it was already spoken for. That being said the truck was in the parking lot still and it was still there when i came back to return the other vehicle i rented instead. Thats not the customer service i have had in the past with other U-Haul places the guy didn't even get up to inspect the vehicle and i wasn't going to wait for his lazy attitude, took my before and after pictures to cover my end and left. If you promise something or book something in advance you should honor it. The customer doesn't care if don't want to put miles in your new truck is there to be rented out and to be used and not to look pretty in your parking lot. I wont recommend this location to anyone really awful service.

Raunel Perez 
Rating:
5.0

Great customer service.

Frank Rodriguez 
Rating:
5.0

I could not get the lock to the door shut. On the back. But I used a bungee cord. And all was well. Probably needed man muscle lol. Over all great!!!

Rachel Muirhead 
Rating:
5.0

Jim, the store manager has always been very helpful. U-haul usually wants me to pickup my equipment at a location that will not work so Jim has helped me this time and in the past to pickup and drop off at this location.

Richard Fabiano 
Rating:
5.0

Staff was very helpful and truck was clean and ready to go. Return was made easy and they were very accommodating.

HOWARD BRAUNSTEIN 
Rating:
5.0

Customer did not leave a comment.

Randy Johnson 
Rating:
4.0

Unfortunately, this was the closest location for me to rent the transporter trailer. It was a thirty minute drive to get there and thirty minutes to get back home to load my truck. The trailer was in perfect condition and did the job nicely.

Gary DeLuca 
Rating:
5.0

Customer did not leave a comment.

Paul fortin 
Rating:
5.0

Customer did not leave a comment.

carl dodge 
Rating:
5.0

Everything was very satisfactory.

DENNIS STEPHAN 
Rating:
5.0

Customer did not leave a comment.

David Greenkorn 
Rating:
5.0

Customer did not leave a comment.

MARK MUSICK 
Rating:
5.0

Customer did not leave a comment.

Harold Difford 
Rating:
5.0

Customer did not leave a comment.

Noel Ruiz 
Rating:
5.0

easy to return

David Boland 
Rating:
4.0

Customer did not leave a comment.

Neil Martel 
Rating:
5.0

I found a palm full of assorted nails/screws and some yard waste/dirt in the bed of the pickup. I picked out the nails/screws since i did not want to drop them on my driveway. I did not think it was my job to sweep out the dirt. The cab had some kind of animal hairs on area between the seats.

Frank Tanzi 
Rating:
3.0

It is in a very poor location to try to pull into and not much room to park and go in when dropping equipment off.

JEFFREY MAZZELLA SR. 
Rating:
5.0

Customer did not leave a comment.

Nicholas Plympton 
Rating:
3.0

Truck was dirty I had to wash and vacuum truck out

Jason Peel 
Rating:
5.0

great location. fast service

PATRICIA HARPER 
Rating:
4.0

Check tires on auto trailers before renting to customers.

Lester Fitch 
Rating:
3.0

Lot should be paved not dirt

Louis Iorio 
Rating:
5.0

Every thing went great, I was happy

brian thomson 
Rating:
5.0

Great servjce.

Frank Tanzi 
Rating:
4.0

Customer did not leave a comment.

LINDA MURRAY 
Rating:
4.0

Customer did not leave a comment.

WANDA MCCRACKEN 
Rating:
5.0

Customer did not leave a comment.

Christine Stites 
Rating:
3.0

Process is ridiculous, not sure why you hire people to do a job and have the customer do all the work. Staff didn't have much of a personality but got the job done.

sandy aughaugh 
Rating:
5.0

Customer did not leave a comment.

Russell Bejare 
Rating:
5.0

This was not where i was supposed to get my equipment from. The time got changed the day before which is totally unprofessional and bullshit

Michael Dube 
Rating:
5.0

Customer did not leave a comment.

Kurt Spatt 
Rating:
5.0

Jim was amazing got me in and out and was never rude like all the customer service representative I talk to all the phone that hung up on and was absolutely no help. I got to this location expecting the same thing and I definitely was amazed. Jim was so sweet and nice and compassionate about how customer service treats and customers

Jenny Ramlakhan 
Rating:
4.0

Customer did not leave a comment.

Glen Dorow 
Rating:
5.0

It was a pretty good experience. Hard to figure how it could be better

SEAN BUCKLEY 
Rating:
5.0

Nothing. Things went great!

steven nash 
Rating:
3.0

Customer did not leave a comment.

Geordie Hamilton 
Rating:
4.0

Customer did not leave a comment.

rebecca traxler 
Rating:
5.0

Nothing

Ray Proto 
Rating:
5.0

Customer did not leave a comment.

BRANDON OBRYAN 
Rating:
5.0

Dropping off the truck and tow dolly was a completely different and great experience compared to the facility we picked up from in Michigan. As soon as we pulled into the lot the gentleman came outside to greet us and inspect everything. Very very pleasant experience!

mary Hagedorn 
No reviews have been submitted for this location.

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