Customer Reviews for Punta Gorda Rent All
(U-Haul Neighborhood Dealer)

262 reviews

25115 Marion Ave   Punta Gorda, FL 33950

(941) 621-6404

Location Hours

  • Mon-Fri: 7 am - 5 pm
  • Sat: 7 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(941) 621-6404

25115 Marion Ave
Punta Gorda, FL 33950

Services at this Location:

Location Hours

  • Mon-Fri: 7 am - 5 pm
  • Sat: 7 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I returned the truck after hours so I did not interact with the staff

Ann P. 
Rating:
4.0

Mechanical issues left me stranded for 4 hrs

JAMES F. 
Rating:
4.0

Customer did not leave a comment.

GINA D. 
Rating:
5.0

Customer did not leave a comment.

THOMAS W. 
Rating:
5.0

We will be renting there again soon

KENNETH M. 
Rating:
5.0

Customer service was good

DANIEL A. 
Rating:
5.0

Customer did not leave a comment.

JESSICA C. 
Rating:
5.0

Customer did not leave a comment.

WESLEY DALE V. 
Rating:
5.0

Customer did not leave a comment.

Dana K. 
Rating:
4.0

Vehicles should be clean inside and out. Phone check in took longer than manually written.

steve V. 
Rating:
5.0

Great experience

BRIAN S. 
Rating:
5.0

Drive for me so I can sleep in the passenger seat 💺

DONALDWILLIAM B. 
Rating:
5.0

The guys here made it super easy to pick up, checkout and drop back off. The van was clean, ready to go and filled with gas. They explained everything quickly and got me on my way. I will definitely use them again and recommend them to others. They made it a much more pleasant experience than a Home Depot truck!

MISTY F. 
Rating:
2.0

Have the customer service intake representative act like he cares about the customer and whether the customer gets explanations and clear answers to questions asked.

DONALD W. 
Rating:
2.0

Truck had over 10 dents/accidents to photograph. Front end shaking furiously the entire ride. Dirty windshield at pick-up. Store owner said "there is between 1/4 & 3/8 fuel". I got in truck there was exactly 1/4. Notified store owner who was alone at counter & could NOT check.

Joseph T. 
Rating:
5.0

Customer did not leave a comment.

RODNEY H. 
Rating:
5.0

Nothing at all everything was excellent from start to finish.

Kellie D. 
Rating:
5.0

Customer did not leave a comment.

GARYSTEWART R. 
Rating:
5.0

Just great people to deal with

JOHN C. 
Rating:
5.0

Make sure equipment is properly maintained.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER P. 
Rating:
5.0

Only problem, & not with this drop off location, I was refused my drop off at the original location (too full) & was given another location, who actually wasn't a “drop off “ location, but was kind enough to tell me where I needed to go (2 minutes away) to finally return the trailer.

Donald D. 
Rating:
4.0

Original drop off location (A&B Auto Repair) wouldn't accept the trailer because they had no room so directed us to this location. Seems like your inventory management could improve significantly.

Richard L. 
Rating:
5.0

Customer did not leave a comment.

GENE S. 
Rating:
5.0

Great staff

JOSEPH L. 
Rating:
5.0

Customer did not leave a comment.

SHAWN S. 
Rating:
5.0

Customer did not leave a comment.

MAGDALA J. 
Rating:
5.0

Customer did not leave a comment.

GEORGE P. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM F. 
Rating:
5.0

Great experience.. good folks at this location..

JOSEPH L. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

I've rented from this place 3 or 4 times. Always great service!

James T. 
Rating:
4.0

Customer did not leave a comment.

MARK K. 
Rating:
2.0

The men working there were a bunch of dullards. They didn't care about renting the equipment or about ensuring that things were done correctly. I went there a couple of days ahead to have my vehicle "inspected". They didn't even come outside or ask me questions about the type of hitch and the electrical connection available on my truck. I asked whether the tire pressure had been checked and was assured that it had been, but when we checked the tires later, they only had 65% of the required air pressure. I also asked how to remove the hitch and was given a very brief answer. When we tried to do it later, we were unable to. We also had a problem with the roll-up door rolling too far up and the latch getting jammed up on the metal frame at the top of the door. We had to get a hammer and a pry bar to get it back down again. On the plus side, the pick-up location was convenient and easy to get in and out of.

JACQUELINE G. 
Rating:
4.0

Customer did not leave a comment.

LARRY C. 
Rating:
4.0

Great staff

STEVEN P. 
Rating:
5.0

Customer did not leave a comment.

Michelle M. 
Rating:
5.0

Everything was done exceptionally well

WILLIAM B. 
Rating:
4.0

Customer did not leave a comment.

Gary S. 
Rating:
5.0

Customer did not leave a comment.

DANIEL M. 
Rating:
4.0

Customer did not leave a comment.

Charles K. 
Rating:
3.0

My drop off experience was much better than my pick up. The pick up location kept changing and was not at an actual uhaul so it did t have boxes. The drop off was at an actual uhaul and went smoothly.

MARYBETH MAILLOU H. 
Rating:
5.0

Customer did not leave a comment.

THEODORE L. 
Rating:
5.0

Customer did not leave a comment.

SHARON P. 
Rating:
5.0

Everything went very smoothly

JAMES K. 
Rating:
5.0

Read comment above.

Bernard S. 
Rating:
5.0

Customer did not leave a comment.

BRANDY H. 
Rating:
3.0

Everything went perfectly..thanks so much

JAMES R. 
Rating:
5.0

Excellent

Jeff L. 
Rating:
5.0

Customer did not leave a comment.

Jeanne D. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY W. 
Rating:
5.0

Customer did not leave a comment.

Abigail K. 
Rating:
5.0

Customer did not leave a comment.

DWIGHT W. 
Rating:
5.0

Great experience.

FRANKLIN K. 
Rating:
5.0

I feel like the customer service number time frame to call should be a little bit later so that if there is an issue so that it can be fixed instead of waiting for the next business day. Besides that overall everything was wonderful and I would rent from U-Haul again.

Ophrane A. 
Rating:
2.0

Customer did not leave a comment.

Brian H. 
Rating:
5.0

Everything was great until I used the drop box check in. OMG, I just expected to drop off the key, not pictures, of everything. It was much easier when someone is in the office.

WALTER W. 
Rating:
5.0

Fast friendly check in, top notch!

CRAIG L. 
Rating:
5.0

Super easy to rent the truck with no notice. Store people were very friendly. Can't get much better than that.

WALTER W. 
Rating:
5.0

Customer did not leave a comment.

JACOB N. 
Rating:
5.0

The people at U Haul were great

MARY P. 
Rating:
3.0

Customer did not leave a comment.

EDWINA H. 
Rating:
3.0

had to put 8 gallons of fuel into truck , to bring level up to supposed where it was when rented , I only drive the truck 6 miles total in the rental ,. sound fishy , smells fishy

MATTHEW M. 
Rating:
5.0

Customer did not leave a comment.

IRA F. 
Rating:
5.0

Very efficient and knowledgeable. Pleasant experience.

GLENN R. 
Rating:
5.0

Customer did not leave a comment.

Andrae J. 
Rating:
3.0

Customer did not leave a comment.

Joseph M. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH V. 
Rating:
5.0

Customer did not leave a comment.

RICHARD W. 
Rating:
5.0

Equipment was in excellent condition. No problems. Friendly staff.

JAMES B. 
Rating:
5.0

Great Experience. Very efficient was in and out quickly. Thanks.

Keith W. 
Rating:
5.0

Great customer service and equipment in great condition. Recommended

ANDRES M. 
Rating:
3.0

Be more clear on what time we can pick up a truck. I had an appointment set for 6:30AM and showed up then and the business did not open until 7AM. I was 30 minutes behind my planned schedule. When it was brought up at the time of the pickup, the gentleman working stated “I don't know what to tell you”. Very unprofessional. Will not use this service again.

JAKE B. 
Rating:
5.0

Customer did not leave a comment.

GERALD H. 
Rating:
5.0

I've rented uhauls many times from this location, always reliable.

CHARLES H. 
Rating:
4.0

Customer did not leave a comment.

Michael E. 
Rating:
5.0

Customer did not leave a comment.

GERARDA G. 
Rating:
5.0

Customer did not leave a comment.

Leo B. 
Rating:
5.0

Customer did not leave a comment.

Rick K. 
Rating:
5.0

Customer did not leave a comment.

JEROME H. 
Rating:
3.0

First you can start by cleaning the rental trucks. And re advertise them I paid 79 dollars for a 10 ft box that had no ramp when I was told 1995 per day plus 99 cent a mile and smelled like an ashtray the inside of the truck was a hazard super dirty will never rent from them again just say that

ROBERT R. 
Rating:
5.0

Passenger door wouldn't stay shut, cab was dirty

ALICIA L. 
Rating:
5.0

Great customer service , polite, and fast

JAMES R. 
Rating:
5.0

Customer did not leave a comment.

Sarah M. 
Rating:
5.0

The first trailer offered had tires that were unacceptable in my opinion, the Uhaul service person responsible for my hookup quickly agreed and set me up with a trailer which had recently been given fresh rubber. I appreciate that sort of service.

JEFFREY G. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

MARK K. 
Rating:
5.0

Customer did not leave a comment.

PETER C. 
Rating:
5.0

Customer did not leave a comment.

Charles H. 
Rating:
5.0

Very efficient on the turn in. Very smooth can't ask more

DANIEL R. 
Rating:
5.0

Customer did not leave a comment.

GEORGE V. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS K. 
Rating:
2.0

Bad tires , leaking valve stem , tires worn out ..

DENNIS S. 
Rating:
5.0

I couldn't ask for a better experience. All I had to do was back up the car to the trailer and they did all the work

robert S. 
Rating:
5.0

Customer did not leave a comment.

PAMELA K. 
Rating:
5.0

Great service, truck was ready. Only problem is that I took the truck with a supposedly full gas tank but it was only about 9/10 full. Not a big problem, but not accurate. I highly recommend this U-haul facility. I have been using U-haul for many years and have never been disappointed.

CARL B. 
Rating:
5.0

Customer did not leave a comment.

DAVID L. 
Rating:
5.0

Knowledgeable, friendly ,easy to deal with

DENNIS D. 
Rating:
5.0

Easy process. The trailer was there and ready to go and hooked up quickly and professionally. No wait. These people are very efficient and courteous.

WILLIAM H. 
No reviews have been submitted for this location.

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