Truck was very dirty. Coffee stains all over the seats. Windshield was so filthy couldn't see well and washer fluid was empty.
ANTHONY S
Customer Reviews for Punta Gorda Rent All
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Super quick and super easy!!
KURT HFriendly, informative and efficient staff.
LARRY CEverything about the rental was ok but to me the after hours return charge of $20 is unnecessary.
JERRY STruck had over 100,000 miles and when they replace the truck they screwed up my contract. I was at the U-Haul facility for an hour and a half at the same time. I was paying Movers to be at my house and they were not friendly people.
don fThe truck sounds like the engine is going to die. The AC shut off on every ascent, while I was driving across Thr South in summertime.
Kevin CPersonal were rude and not helpful. They assumed I knew the process. Very unprofessional. Horrible customer service.
ULPIANO VI had a excellent experience renting from this dealer. Truck was ready, clean and all of my questions were answered. Will use this U haul dealer again when renting a truck. Price was fair and as quoted.
John CThe gentleman that checked us in didn't have to stay when I realized I forgot the appliance dolly. He hung around, on a Sunday, for me to drive back to get it. WAY above and beyond and truly appreciated his help. Second return to this location and highly recommended.
David AMight suggest putting air fresheners in the trucks. Smelled of sweat and smoke. Other than that, was a great experience
patrick mOne the most helpful and nice customer service I have ever received renting uhaul.. 5 starts for this store all day long...
Ruben PImproper towing chains , lights weren't able to work due to faulty plug, 1.5 chains not the 3 that are required, trailer that I reserved wasn't the size trailer I received- and they didn't even have a trailer at all they took someone else's for me. While I am grateful to have arrived safely, they were disorganized ( I waited 20 minutes before they arrived to open the doors, and I made a 7:10 appt!!) I would never recommend this location EVER!!
Kevin MTruck was clean Drivers side door leaked when raining Front end shook
PAMELA GNice
DEYSI CThe customer service representative at the counter could not possibly have been more rude and unfriendly. It made us very uncomfortable to be there. It is absolutely not worth dealing with a grouchy, unfriendly and miserable employee. Would not go back to that location if it was the last one available. Get a life and stop taking your misery out on your customers.
Gary LNothing I can think of
NANETTE OStay the same!
Alfred KStop sending numerous surveys and send a link to the bill
MICHAEL DThank you for you help and professionalism.
Elizabeth SI should get a refund. Half the trailer lights were out- they let me leave the location with a bald tire with the threads showing that was about to pop on a 1400 mile drive home, that I didn't discover until hours later and had to call Uhaul to get someone to replace the tire that took four hours out of my departure day and set me back a day. I've used uhaul many times over the years without issue, but this was a bad experience and is deserving of compensation.
James CI just dropped off the Uhaul on Sunday, so the location was closed.
Joshua TI had never noticed that this location was there and they rent out a lot of different equipment. I'll remember it and tell others about it.
Diane MGreat customer service! Convenient location! Actually the cleanest truck I've ever rented!
Betty Jreservations and the prosses of renting a truck was smooth and friendly
DONALD LTRUCK WAS HAD CHECK ENGINE LIGHT ON AND REALLY COULD USE SOME REPAIRS, TRIED TO EXPLAIN LIGHT AS A GAS CAP?? I"M A USED CAR DEALER AND ALL YOU HAVE TO DO IS REPLACE THE CAP WITH A NEW ONE AND LIGHT WILL RESET ITSELF
Dominic FEverything okay she's
John SVery helpful and courteous.
Jonas aQuick and Easy and No Hassle
HERBERT EWas easy, pleasant and knowledgeable
David RIn & out and friendly
Brenda MI called U-Haul customer service in the AM and they said to take it to storage america location because of 24 hour drop off but I drove all the way there and it wasn't 24 hours. So then, I had to drive to this second location and then the app didn't work so it took like half an hour of sitting there and talking to 5 different U-Haul reps to finally be able to return my uhaul. Crazy.
Travis TEasy in and easy out. Thanks!
GARY OEverything was great. The only thing that was a bit of a surprise was the mileage charge.
Carlos MIt was very easy to pick up.
CINDY BTruck was covered in cigarette ashes and spilled soda on the console and seats and floor.
Max DThis location and the crew that operate it do a great job! Friendly, fast to move things along, and work with you if you are returning after hours. Thanks so much guys! See you next time, Tim.
Tim BTodo excelente !!!
IDALMIS CNothing. Great service
Luis HVery easy drop off
debra hThe man at the counter was very short when I asked him questions.
bradley rGuys at Punta Gorda Rental were great to work with
Charlie H