Comentarios del cliente para Prunedale Auto Supply

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Prunedale Auto Supply

Grado total:

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Randal S.
Grado:

El cliente no dejó un comentario.

Delwin H.
Grado:

El cliente no dejó un comentario.

Mary D.
Grado:

El cliente no dejó un comentario.

Jeanne L.
Grado:

They didn't know how to use the system and managed to change my original order from dropping off in Pine Grove to having it returned to the Monterey area. I returned the truck to Pine Grove, as planned, and then I was harassed by UHaul, wanting to know when I would be returning the truck to Monterey.

Rhodalynn M.
Grado:

El cliente no dejó un comentario.

Sulieman R.
Grado:

I ordered a truck with the blankets online from seaside California. There was no trucks in the whole area only in prunedale California which is 26 miles from my location. Then to find out that the location doesn't have any blankets to wrap my stuff and they told me to drive to Monterey California to pick those.

Tham N.
Grado:

El cliente no dejó un comentario.

Michael G.
Grado:

El cliente no dejó un comentario.

Rosanelmar C.
Grado:

Customer service is great. Made it easy for us to book the truck we needed. The staff is very accommodating.

Evonne W.
Grado:

El cliente no dejó un comentario.

Wendy S.
Grado:

This was not the location I reserved, and I reserved well in advance to be able to have a nearby destination. We had to drive our personal vehicle well beyond our destination, and back, in order to pick up the vehicle. We were told we could return the vehicle to U-haul location of our choosing--wrong! Also, U-Haul encouraged me to pay online to save time. I paid online, in advance, showed my printed online receipt, and still had to give my card again. The proprietor told me I would have to track my own bills to make sure U-Haul didn't charge me twice.

ankara V.
Grado:

El cliente no dejó un comentario.

Munira M.
Grado:

Friendly, and good customer service

Laura G.
Grado:

Prunedale Auto Supply was awesome. I've dropped off twice there and they are always so friendly. Plus they have a large parking lot with plenty of space to get the truck parked easily.

Rose C.
Grado:

The people working there are so friendly, kind and helpful. It was my first time renting a uhail and They explained the whole process, offered helpful suggestions @ tips. The whole experience was made easier with their help..

Laura G.
Grado:

El cliente no dejó un comentario.

BETH M.
Grado:

Owner of this location is a personal friend of mine.

BETH M.
Grado:

Bob is a friend of mine and I wouldn't rent from anyone else!

andrea M.
Grado:

This location charged me $70 for fuel they claimed I returned the truck with empty tank. I had such bad experience with customer service on the phone that I had a feeling this was going to happen so I took plenty of pictures to cover myself so I was able to prove I returned it with the correct amount of gas. The lady who helped me do the claim made it really easy.

Arturo U.
Grado:

El cliente no dejó un comentario.

Michael G.
Grado:

There was an hour delay correcting problems that were caused by the corporate office. I was overcharged and told I will receive a refund in 5 business days.

Tom C.
Grado:

I thought I was renting from Pats in Salinas which is less than 1 mile from the moving location, but was notified the day before I had to pick up in prundale. This was a hassle to arrange transportation. Would not recommend Pats Uhaul to anyone.

Rebecca N.
Grado:

El cliente no dejó un comentario.

Benjamin R.
Grado:

El cliente no dejó un comentario.

Daniel H.
Grado:

El cliente no dejó un comentario.

John M.
Grado:

El cliente no dejó un comentario.

Imalay N.
Grado:

I called to see if I could change the drop off location and was told no, and the van smelled strongly of cigarettes

Damonica H.
Grado:

Didn't calculate how much has a needed to be in correct upon initial inspection. & car wasn't safe ride

Jamie K.
Grado:

Not the most welcoming. Looks rough in the back. Was concerned about leaving the truck overnight. Glad I dropped it off during daylight. Staff was very helpful though when I called about dropping off on a holiday.

Ernest M.
Grado:

My initial reservation which was scheduled for pickup on 04/12 however I was notified that the 26’ truck was not available. I was stressed and a somewhat upset as I was moving into my new home and was not happy that my reservation could not be honored. After some confusion, I was assisted by two exceptional women. One, Michelle from the help line corporate scheduling who put me in contact with a second Uhaul station and with Mary who was extremely helpful and polite with me when after finding out that my initial reservation could not be honored. They both assisted to find me a comparable vehicle and with a discount for the trouble. What could have been poor service was completely turned around and great service saved the day!

Robert C.
Grado:

El cliente no dejó un comentario.

Eugene S.
Grado:

Took an hour to get registered.. Problem with the computer system to headquarters. Your mileage charges are exhorbitant. I used a cargo van for 4 hours, 87 miles@ 89 cents/mile. Cost was $106. total. Next time will check with another company. Cargo van had very noisey rattle in the back which I could not find.

Saramae C.
Grado:

El cliente no dejó un comentario.

Margo L.
Grado:

El cliente no dejó un comentario.

Stuart H.
Grado:

Give the poor guy better inventory. There was one truck in his lot when we pulled in. Didn't see any other equipment. Very pleasant guy and will do business with him again.

susan P.
Grado:

Very friendly..

Tony W.
Grado:

The people were very friendly. We will definitely use this place again.

Salvador G.
Grado:

We reserved a uhaul at a gilroy location, once we arrived they said no uhaul was available. We had to drive 20+ miles on out of our way. Our entire day was thrown off because of this!! And then when we get there they had trouble completing the transaction which took at least another hour!!! To make matters even worse it looks as if we were charged twice!! So inconvenient!

Jeff G.
Grado:

El cliente no dejó un comentario.

Michael M.
Grado:

El cliente no dejó un comentario.

Margaret A.
Grado:

El cliente no dejó un comentario.

Michael D.
Grado:

El cliente no dejó un comentario.

James N.
Grado:

Pay them to use your truck.

pat R.
Grado:

El cliente no dejó un comentario.

Sherry C.
Grado:

The staff was smoking in the store and next to the front door when you first walk in all you smell is smoke. The customer service was less than average. Everything in the store was covered in dust and spiderwebs. I would never go back here.

Adriana M.
Grado:

El cliente no dejó un comentario.

Joe S.
Grado:

El cliente no dejó un comentario.

kathryn B.
Grado:

El cliente no dejó un comentario.

FELIPE Q.
Grado:

Small location. Well organize and good customer service.

Henry L.
Grado:

Alway good job. Easy in and out. Thank you The Littles

Joe S.
Grado:

I dropped off the U-Haul on Sunday , same day as pickup. Was told it was a 24 hours drop off and left keys in the overnight drop off slot. Then on Monday I checked my credit card and had a next day charge. I m sorry that is stealing when I had dropped off the truck 12 hours earlier like two other people did. Don't trust this location! Thank God uhaul customer service took care of it.

BRENDA C.
Grado:

El cliente no dejó un comentario.

randall H.
Grado:

Air conditioning failed during rental. Fuel was at 3/8 of a tank instead of full.

jered S.
Grado:

El cliente no dejó un comentario.

Cathy R.
Grado:

I requested pick up in Gilroy but this was closest available (about 50 miles round trip). I was quoted 76 online & they tried to overcharge me by 60.

Grady K.
Grado:

El cliente no dejó un comentario.

EDWARD N.
Grado:

Make a more prominent sign out front.

frida S.
Grado:

El cliente no dejó un comentario.

Mark S.
Grado:

be sure that the truck ordered is actually there...

LARRY S.
Grado:

Would be helpful if some moving blankets were provided or could be rented and returned in good shape.

Elizabeth M.
Grado:

El cliente no dejó un comentario.

Frances C.
Grado:

El cliente no dejó un comentario.

KAREN M.
Grado:

El cliente no dejó un comentario.

MICAH F.
Grado:

El cliente no dejó un comentario.

Chris S.
Grado:

El cliente no dejó un comentario.

PAUL S.
Grado:

El cliente no dejó un comentario.

BARBARA H.
Grado:

The people at Prunedale Auto were extremely helpful, very accommodating and my experience was excellent! I would highly recommend their services to everyone! Many thanks to the staff at Prunedale Auto!!! They were wonderful!

SYLVIA M.
Grado:

El cliente no dejó un comentario.

JANICE A.
Grado:

Manager was very courteous and informative.

Daniel C.
Grado:

El cliente no dejó un comentario.

Juan Carlos R.
Grado:

El cliente no dejó un comentario.

Sara A.
Grado:

Everyone was so helpful & friendly!! Thank you so much!

LEIGH-ANN V.
Grado:

The van didn't have enough gas in it when I got it and I put it back exactly where it was and they made me go fill it up even though I got the car without any gas in it then they overcharge you for my mileage and kept arguing with me or extremely rude I will never go there again or recommend it to anyone ever

Linda F.
Grado:

El cliente no dejó un comentario.

LAUREE C.
Grado:

El cliente no dejó un comentario.

KELLY B.
Grado:

El cliente no dejó un comentario.

LISA MARIE L.
Grado:

They were closed when I arrived late at night.

MYRNA F.
Grado:

El cliente no dejó un comentario.

BETH M.
Grado:

Bob is a personal friend! That is why I rented from him. Advertisement on cargo van should read " Starting from $19.95 Plus Mileage Plus Gas!" Looking for "$19.95 Unlimited Mileage Plus gas."

SARA S.
Grado:

El cliente no dejó un comentario.

RHONDA T.
Grado:

El cliente no dejó un comentario.

MICHAEL G.
Grado:

El cliente no dejó un comentario.

SARA C.
Grado:

El cliente no dejó un comentario.

ESSEX B.
Grado:

As reflected on contract gas tank was full. I traveled 34 miles and prior to turning the vehicle I filled the tank up and almost put same in gallons in the truck (34). Not a real value.

SANDRA O.
Grado:

El cliente no dejó un comentario.

No reviews have been submitted for this location.

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