Customer Reviews for Prosper Self Storage
(U-Haul Neighborhood Dealer)

15 reviews

5903 N Custer Rd   McKinney, TX 75071

(214) 842-6824

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(214) 842-6824

5903 N Custer Rd
McKinney, TX 75071

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

I asked for 20 inch they had 15inch I was not all happy overall

Sundeep Meher sayapneni 
Rating:
5.0

Customer did not leave a comment.

Kent Deaver 
Rating:
3.0

Customer did not leave a comment.

Satti Nallamilli 
Rating:
5.0

Customer did not leave a comment.

Sara Gaitan-Guzman 
Rating:
1.0

Representative did not know the check out process. We arrived at the location at 9am and did not leave till past 10:30am

Salim Sarangi 
Rating:
5.0

Customer did not leave a comment.

Mike Feemster 
Rating:
4.0

Customer did not leave a comment.

Olimpio Villalba 
Rating:
5.0

Customer did not leave a comment.

Sandra Tordoff 
Rating:
5.0

Customer did not leave a comment.

Janice Schell 
Rating:
5.0

The lady at the counter was extremely helpful.

Walter Griffith 
Rating:
2.0

Took an hour and a half for the owner to show up after calling and waiting, my check in was at 9 I waited and didn’t have my truck until 10:30. The business sign said open and every number we called went to an unavailable message. I don’t know if uhaul communicated the pick up properly or what but we checked in online 24 hours before. Then I was sold a lock that didn’t even fit on the Uhaul and was so flimsy the key broke in it.

Chad Werner 
Rating:
4.0

Not have people pick up at locations that aren't Uhaul.

Meredith Oliver 
Rating:
2.0

I did an after hour drop off and the keys drop off box was unlocked. There was a lady at the location and she wasn’t aware of the option of after-hours delivery. There were only two parking spaces and only one was available.

Samuel Rivera Gomez 
Rating:
5.0

Friendly staff, easy pickup and drop-off.

Brandon Macha 
Rating:
5.0

Customer did not leave a comment.

Beth Buhrow 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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  • Moving Supplies

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