Comentarios del cliente para Progressive Auto Repair

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Progressive Auto Repair

Grado total:

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Shane P.
Grado:

The staff at this facility is the best I’ve ever experienced in my times dealing with Uhaul. Even for a small location they delivered a top notch service.

John D.
Grado:

El cliente no dejó un comentario.

Philip P.
Grado:

El cliente no dejó un comentario.

nathan O.
Grado:

Some of the worst customer service I’ve ever received. Was called the day prior to confirm the reservation. Told her I would be there on time, then told me to not be late cause they’re busy. On inspection of my car my left signal for the trailer wasn’t working. I was doing my best to detect the issue but the owner kept berating that my car doesn’t work. He then simply told me to go get it fixed and walked away. No help or anything (this location is an automotive repair shop). After about 5 minutes I found the issue and fixed it. The only other problem was I couldn’t properly inspect the trailer cause it was buried in a snow pile and the owner didn’t want to brush the snow out and I quote “uhaul don’t pay me enough to do that”. Absolute worst attitude and customer service.

James K.
Grado:

I’m not a fan of the online booking system. Clumsy and not very user friendly. The operator at this location was very helpful and worked hard to serve us. Very much appreciated

garrett M.
Grado:

El cliente no dejó un comentario.

Spencer H.
Grado:

Great service

Belinda J.
Grado:

Had a very positive experience picking up this u-haul. Excellent customer service at Progressive!

Leo L.
Grado:

The rep was efficient, helpful and informative. Safety was certainly a priority with him and we certainly appreciated this. Thanks it was a great experience and would recommend him to anyone.

joseph W.
Grado:

Boxes are over priced than advertised on website

Scott S.
Grado:

El cliente no dejó un comentario.

KAREN M.
Grado:

El cliente no dejó un comentario.

Randy D.
Grado:

I brought back my trailer and went up to the location. There was a man standing in the open door so I walked up and said I had a trailer to return. He said he was closed and they would check it in the next day. He told me where to back it in at. This area is difficult because it is dirt and then transitions into a piece of cement. It is difficult to back into. I would recommend that if you are closed, you should leave the large overhead door shut so you don't look like you are unhelpful.

Fabian D.
Grado:

El cliente no dejó un comentario.

Andrew H.
Grado:

Your reservation process is useless. I "reserved" a 5×10 trailer at the Manhattan, KS location for Saturday. Then I got a call that they didn't have that size of trailer so they gave me a 6×12. Then they said Manhattan, KS doesn't have ANY available trailers so we'd have to go to Junction City, KS. THEN they said they weren't even open on Saturdays! In the future, please take your reservations seriously. If you can't fulfill a specific request, don't have it as an option on the website.

Clifford K.
Grado:

El cliente no dejó un comentario.

David M.
Grado:

Efficient and proficient, great service provider

Diondre B.
Grado:

El cliente no dejó un comentario.

larry H.
Grado:

This was the easiest rental ever. Many thanks to the people at Progressive Auto.

Randy M.
Grado:

El cliente no dejó un comentario.

daniel R.
Grado:

El cliente no dejó un comentario.

Steven S.
Grado:

They didnt offer Military discount like all other rental places would. The trailer I got was not properly working which I found out after I loaded and got on the road.

BRIAN A.
Grado:

El cliente no dejó un comentario.

scott B.
Grado:

El cliente no dejó un comentario.

Douglas H.
Grado:

Great place to rent from. Very helpful and friendly!

Dwight D.
Grado:

Greg gave me excellent service and I appreciated the help in getting the trailer and wiring ready to go.

Stephen S.
Grado:

Great service, great equipment. Cleanest Uhaul trailer I’ve ever rented.

DAVID D.
Grado:

I dropped off my rental after hours. Received a response the next day which indicates to me they are prompt in their processing. This eliminated any of my concerns.

Caleb H.
Grado:

Send your next customer here.

Mickey O.
Grado:

It would have been nice if they had taken me to the truck and showed me how to use the basics, mirrors, where to gas, what KInd of gas, wipers etc.

Glen B.
Grado:

The employee working behind the desk at this location was incredibly rude and had a short temper. When we arrived an employee came out to check the hitch. After a short conversation we were told they would not issue us the trailer with the hitch the way it current was (too high). We entered the shop and asked if they had a wrench (this is an auto garage) to adjust the ball height to meet specifications. Ultimately, the man working behind the desk threatened my father we would lose the trailer if we didn't sit down and wait. We had to purchase a whole new hitch from this location for over $40.

Edward C.
Grado:

do not book what you do not have .. then your customer has to be sent to another location to get what they leased and its never close to where they live ..

DONNA M.
Grado:

Nothing

Dai'Shaun I.
Grado:

The manager here was rude. He didn't care about the customers at all, only about the money and getting us out the door. They didn't try to help me at all loading my car onto the trailer. If it wasn't for the front desk lady I probably would've left. If I could've which my pick-up location without a delay I would've. I wouldn't recommend this place to anyone.

SCOTT G.
Grado:

El cliente no dejó un comentario.

DONALD S.
Grado:

El cliente no dejó un comentario.

clifford K.
Grado:

El cliente no dejó un comentario.

KATIE T.
Grado:

Amazing customer service!!! Nicest people!!! Will definitely refer people!!

Troy S.
Grado:

El cliente no dejó un comentario.

DALE S.
Grado:

El cliente no dejó un comentario.

Benjamin G.
Grado:

Very friendly gentleman helping us.

Diahnca Q.
Grado:

The lady working the counter was very helpful and very friendly.

BRENDON D.
Grado:

El cliente no dejó un comentario.

regina J.
Grado:

El cliente no dejó un comentario.

ben P.
Grado:

El cliente no dejó un comentario.

Raymond H.
Grado:

El cliente no dejó un comentario.

paul Z.
Grado:

They were closed on a Friday, due to a federal holiday, that landed on a Monday. I came at the opening hour of their establishment as posted online.

Wyndi M.
Grado:

Customer service could be a bit more nicer not so rude.

Jeannette M.
Grado:

El cliente no dejó un comentario.

Rebecca S.
Grado:

El cliente no dejó un comentario.

Matthew I.
Grado:

fast and friendly

Pedro M.
Grado:

the straps were almost too small to wrap around the tires to secure my car on the auto transport. straps were torn, needed replacing. Also, I rented a truck and an auto transport. I had to drive over 40 miles to pick up both items from two different locations. I ended up having to pay mileage overage. It was barely over, but If I had to pay, which I probably would not have If I did not have to take the truck to pick up the auto transport at a different town.

Michael V.
Grado:

El cliente no dejó un comentario.

Jacqueline H.
Grado:

El cliente no dejó un comentario.

Margie R.
Grado:

El cliente no dejó un comentario.

JAMES W.
Grado:

El cliente no dejó un comentario.

John A.
Grado:

El cliente no dejó un comentario.

tom Z.
Grado:

El cliente no dejó un comentario.

Jason B.
Grado:

El cliente no dejó un comentario.

ROSARIO P.
Grado:

El cliente no dejó un comentario.

ROSARIO P.
Grado:

El cliente no dejó un comentario.

Aron B.
Grado:

Unprofessional man. Just wants to make money and not looking out for customer.

clyde S.
Grado:

Staff at U-Haul were very friendly and help full. I would use them again.

pedro A.
Grado:

The gentleman in facility was really helpfull and made evertyhing extrmely easy. Definetlly will use use this favility again in the future.

GRAIG L.
Grado:

I can't think of anything to improve. Greg was extremely helpful and courteous. I had a very pleasant experience renting from this location and will recommend this to others.

Stuart W.
Grado:

Yes...well maintained. However, if they still have that 6 X 12 they might want to check the sliding door. One time it went up...then it did not want to come down. It was getting jammed up at the top of the opening. It happened once...and other than that...worked fine.

KEVIN L.
Grado:

The owner/operator was helpful, but Uhaul systems were down and he was on the phone with 2 or 3 people who couldn't help him with how to circumvent the computer system to rent a trailer. There needs to be a process for manual contracts so that the customer does not have to wait for excessive periods of time. Thanks

Joseph W.
Grado:

Friendly, helpful, and supportive. Good help for new community

Scott B.
Grado:

El cliente no dejó un comentario.

Darryl S.
Grado:

?????

Lacey K.
Grado:

El cliente no dejó un comentario.

Kevin W.
Grado:

El cliente no dejó un comentario.

grant A.
Grado:

El cliente no dejó un comentario.

Ashley C.
Grado:

El cliente no dejó un comentario.

Hilary Z.
Grado:

El cliente no dejó un comentario.

Brian C.
Grado:

The owner greatly helped us out

Alyse S.
Grado:

El cliente no dejó un comentario.

stephanie L.
Grado:

El cliente no dejó un comentario.

anthony S.
Grado:

El cliente no dejó un comentario.

JETAIME P.
Grado:

The office man was horrible he up sold my insurance, he shortened my rental and did not enter it correctly and then he charges me 27.44 for cleaning. I only moved a bed! He never came outside with me to do a walk of the truck and the gas was not full as he indicated but he told me it had to be or he would charge me so I filled it. I am so upset by this. I will be making sure who ever I come into contact with knows about this and does not ever use this location.

DAVID S.
Grado:

Mentioned to attendant of noises during travel (Squeek) and cargo door difficulty (hard to move) (visible rust on hinges, etc.). Overall good experience, will use this location again.

CHRISTOPHER T.
Grado:

El cliente no dejó un comentario.

Laura D.
Grado:

Disclose projected costs prior 2 having the contract signed. This rental was quite a bit more than I expected.

WILLIAM R.
Grado:

El cliente no dejó un comentario.

ANDREW Z.
Grado:

The equipment had a few small deficiencies, which were quickly and completely repaired by the mechanic there. The hookup procedure was explained very clearly to me and the manager was friendly and helpful throughout the process.

YAHAIRA Y.
Grado:

El cliente no dejó un comentario.

VICKI R.
Grado:

El cliente no dejó un comentario.

MELANIE M.
Grado:

El cliente no dejó un comentario.

phillip N.
Grado:

The truck which I was given for a 1300 mile trip was not fit for the road. It had obvious structural damage, as it didn't sit level even when unloaded. It was difficult to keep it on the road, pulling hard to the right the entire time. I would have traded for another, but there was not one available within driving distance. Very unhappy and disappointed. Will not use UHaul in the future. Moving office at Ft Riley has been notified as well.

Angel O.
Grado:

Better service, full the trucks up with fuel, and clean all the dead bugs from windshield. There was soo many dead bugs, i could barelly see. No one walk out with me to inspect the truck when i rented it. I had to take the dolly from the store to the truck. And if course always over charge for everything.

LARRY G.
Grado:

Excellent service and very friendly

JODI G.
Grado:

El cliente no dejó un comentario.

Traci B.
Grado:

They didn't have the truck size I order but he did have a bigger truck available...I felt like I had to spend more in gas because it was a bigger truck so its probably not a good idea to say you guarantee to have what we want to rent it wasn't true in my case..but overall I did get the move done..thanks

KRISTEN W.
Grado:

I reserved my truck well in advance. The morning I arrived my truck was NOT available. U-Haul should have called the day before and informed me that what I had reserved wasn't there. Instead I got stuck with a smaller truck and costing me way more money. I am disappointed and never again will I use U-Haul.

LUIS R.
Grado:

The entire company of uhaul is horrible. The worst thing I have ever seen in my life. First you screw up the dates and then you charge me for them. Then I call about it and of course your company doesn't even listen to the issue. I do not understand how you are still in business

Kyle B.
Grado:

El cliente no dejó un comentario.

LAURA B.
Grado:

This was by far the best experience I have ever had with uhaul! ! As a military spouse we move a lot and the experience is always stressful the gentleman that helped me was so wonderful that I will definitely use this location again. I live in the town 20 mintues away and I will go there for next move even though it is out of my way. Thank you for making my move go smoother!!!!!

ANTHONY W.
Grado:

I paid way more than what I was quoted over the phone.

STEPHANIE G.
Grado:

I believe there is always room for improvement but in this case the staff were very nice and helpful i received excellent customer service.

EMMA A.
Grado:

El cliente no dejó un comentario.

No reviews have been submitted for this location.

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