The trailer had a blown tire while I was using it. Both the rental agent and U-Haul customer service followed up multiple times until the tire was fixed and made sure all was OK. Very pleased with all the services provided. Thanks to all in making a potentially very bad day a good day.William S.
Customer Reviews for Proctors Building Materials
(Distribuidor de U-Haul del vecindario)
Tipton, MO 65081
(1/2 mile south of 50 hwy)
Servicios en esta ubicación:
Horarios de la ubicación
- Lunes - Viernes:
8 a. m. - 11 a. m. / 12 p. m. - 5 p. m.
8 a. m. - 11 a. m. / 12 p. m. - 12 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Gina S.
El cliente no dejó un comentario.Del A.
El cliente no dejó un comentario.Angela B.
El cliente no dejó un comentario.BETTY L.
We love this location, always great to work with, especially since we rent often. Wish this location had more 6x12 enclosed trailers available for rental. We end up downsizing just so we can stick to this locationOanh H.
El cliente no dejó un comentario.Irene K.
We love this Tipton location and the owner of it! We are upset that Corporate U-haul charged us an extra day when the tire blew out on us and left us stranded for two hours in the extreme heat. You would think they could see that as their responsibility to maintenance the rental equipments. We would appreciate some customer service here! We have been renting for more than 3 years on a regular base.John S.
We love this location and Miles! He is great to work with and we try to only rent from here or Ashland with Ronnie. By far the best two locations around Jeff City/Columbia area. We rent often, we were sad that our normal 6x12 that was booked and confirmed was shifted to another location. We cancelled it and got a smaller one from Proctor. We support locations that understand customer service! Please make sure to keep around great locations, it makes renting from U-haul a pleasant experience!John S.
The location and gentleman who helped us was great. I do feel U-Haul's price for a small trailer rental was ridiculously high, but otherwise everything was good.Jamison P.
We can't seem to rent the enclosed trailer from this location. This is one of our favorite location, can you please consider bringing back the enclosed trailers!John S.
Very helpful during a very stressful time. Great customer service.Arlie W.
El cliente no dejó un comentario.Jeffrey S.
One of our favorite place and person to rent from! Highly recommend!!John S.
Nothing it was a nice experience!Kathy S.
El cliente no dejó un comentario.Richard W.
El cliente no dejó un comentario.JOSEPH R.
Half hour into 14 hour trip the AC went out. 102 heat index that day. When I stopped to get AC repaired I noticed front bumper was about to fall off. Missing 3 nuts on bolts holding bumper on, which was repaired when AC was being fixed. AC was found to be overcharged.TIMOTHY H.
El cliente no dejó un comentario.Khyeese B.
My only complaint is there was no leg room for passenger side of the vehicle so the 17 hr ride was very uncomfortableDaniel J.
El cliente no dejó un comentario.JASON C.
Arrived & was told the only one that can check out a Uhaul is at lunch for 1 hour . Came back & the â€œ only one â€œ is now the only person at the business & I take back seat as he checks out 6-8 other customers buying products. The cab interior was clean on first appearance but when I turned the heater on I'm attacked by dog or cat hair that was hiding under the seats .. INate N.
El cliente no dejó un comentario.Billy E.
El cliente no dejó un comentario.RON C.
El cliente no dejó un comentario.Heather E.
El cliente no dejó un comentario.Walter S.
El cliente no dejó un comentario.shelly M.
El cliente no dejó un comentario.SANDRA T.
El cliente no dejó un comentario.Ken S.
El cliente no dejó un comentario.STEVE B.
El cliente no dejó un comentario.Kelsey M.
El cliente no dejó un comentario.Rich P.
Drop trailer off after hours using 800 number phone service to verify the return. Easy access to parking, adequate lighting for after dark drop offDavid F.
Joey was very helpful getting the correct information from us entered in the system in order for us complete the contract the day we picked up the truck. Actually without Joey's help we wouldn't have got it completed, for some reason our personal information wouldn't download. Took alittle to long to complete the info, but we did get it finished and the rental was fine. Dropping the truck off was very simple and convenient. Joey's help and patience was greatly appreciated, thanksCarl K.
Dropped off after hours so did not interact with anyone.Patricia K.
El cliente no dejó un comentario.Harvey S.
El cliente no dejó un comentario.Mark P.
Providing moving blankets/dolly would be above and beyond but much appreciated. No complaints though. Exactly what we needed and the staff at the rental location was really top-notch. ¡Gracias!CHARLA F.
El cliente no dejó un comentario.Connie G.
El cliente no dejó un comentario.RACHEL SUZANE D.
El cliente no dejó un comentario.Tina L.
Great truck and service!Kevin W.
El cliente no dejó un comentario.MATTHEW F.
Rental was fine it worked goodCatherine M.
El cliente no dejó un comentario.Marlin E.
El cliente no dejó un comentario.PATTI B.
El cliente no dejó un comentario.Steven L.
El cliente no dejó un comentario.Herbert W.
I had to drive 35 minutes from my house to this location instead of the location half a mile away from my house that I had reserved it for. I was very upset about this but the agent at the new location was very nice and made me feel better about it.Tammy C.
Best Uhaul dealer in central Missouri.BRUCE P.
El cliente no dejó un comentario.Juliann H.
I was very pleased. They were most helpful and even took the time to back the trailer back into its place for me.Brenda R.
El cliente no dejó un comentario.Myles P.
El cliente no dejó un comentario.Eric L.
El cliente no dejó un comentario.LOU J.
El cliente no dejó un comentario.KEN F.
Great dealer!MYLES P.
El cliente no dejó un comentario.GARY A.
Nothing everything good.ROBERT B.
El cliente no dejó un comentario.kevin K.
El cliente no dejó un comentario.GARY C.
Miles Proctor was even nice enough to give me a ride to my house in Tipton! Great guy!Stuart D.
El cliente no dejó un comentario.Lukas R.
Very professional, friendly, and helpful. I was quite pleased with their service.JOSEPH N.
El cliente no dejó un comentario.SHANNON/MIRIAM Z.
El cliente no dejó un comentario.MANUEL C.
El cliente no dejó un comentario.Kevin S.
Excellent service and very user friendly, out-going staff!!SCOTT A.
We dealt with a man named Myles he was very helpful and has great customer service skills I would recommend anyone in or around my area to go to him in Tipton. More people should have his customer service skillsANGEL S.
El cliente no dejó un comentario.AUSTIN M.
Very fast rental and returns! Will use again if needed.LORA B.
Service was great! Have used before and will use again if needed! Quick, easy, rentals and returns.LORA B.
Customer service was terrible. There was only one person to handle the uhaul and building materials store and three people came in after we did and he helped them before finishing with us which kept us there longer than necessary. Comments made were unnecessary.LORI J.
Clean the truck before the next customerNATHANIEL D.
I've dealt with Proctors before, always an enjoyable visit.Robert G.
El cliente no dejó un comentario.JOEL W.
El cliente no dejó un comentario.OMA P.
COULDN'T OF ASK FOR SWEETER PEOPLERICKY LEE W.
El cliente no dejó un comentario.STACY R.
Miles Proctor at this location was an excellent agent.GARY A.
El cliente no dejó un comentario.ROBERT M.
El cliente no dejó un comentario.JOHN C.
El cliente no dejó un comentario.JOHN M.
have someone ready to help.our pick up time was at 8am we were on time.they were not ready.; we had to wait for "the person that handles the u haul info" to "finish in the lumber yard" when you set up a time for pick up. It usually means you are on a time line,.which we were. It set us behind by 1 1/2hrsDEAN H.
El cliente no dejó un comentario.David B.
El cliente no dejó un comentario.BRUCE P.
El cliente no dejó un comentario.KURT M.
Excellent customer service.STEPHANIE W.
El cliente no dejó un comentario.JANICE D.
El cliente no dejó un comentario.CATHY L.
El cliente no dejó un comentario.STEVEN L.
Great service! Everything ready to go as scheduled!JUNE N.
El cliente no dejó un comentario.Heather D.
The driver's seat and passenger seat had dog hair, but otherwise the hauling compartment was clean. The staff at Proctor's were friendly, good customer service!Denise W.
The representatives of UHAUL at Proctors were the nicest, most helpful people to accommodate my needsROY P.
The drop off location was great for me. I did not realize they were available at the time I booked the rental and had originally needed to drive almost an hour from my house to drop off the trailer. The Tipton location was great. I called, was given the appropriate instructions for after hours drop off, and it worked out wonderfully.DEBRA D.
Have the equipment available to the customer at the location they requested. If they have to drive to another town, give 1 day credit on their bill.Mary A.
They didn't check truck, but asked me all the details. Mileage? Furniture pads returned? No trash? Everything OK? I told them about front end problems.DAVID B.
El cliente no dejó un comentario.John L.
Cindy was great!!!JOSEPH N.