Customer Reviews for Pro Hardware
(U-Haul Neighborhood Dealer)

1,122 reviews

458 Main St   Belleville, MI 48111
(Off Of I-94)

Office Hours

  • Mon-Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed

Show All Hours

Services at this Location:

Contact Us

458 Main St
Belleville, MI 48111
(Off Of I-94)

Services at this Location:

Office Hours

  • Mon-Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed

Show All Hours

No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Kent Lamb 
Rating:
5.0

The truck was filthy on the inside - both the truck end and the cabin. Tried to sweep what we could out of the back but still ruined some of my furniture through the padding we used. There was dirt in the windows, on the dash, and steering wheel. Also garbage/junk in the cup holders.

Jenessa Mccloskey 
Rating:
5.0

Customer did not leave a comment.

Patricia Williams 
Rating:
5.0

Customer did not leave a comment.

Paula Martin 
Rating:
5.0

Customer did not leave a comment.

Jennifer Markley 
Rating:
5.0

Set up an appointment rental went good

Larry Hammond 
Rating:
5.0

Customer did not leave a comment.

MIKAELA TROWBRIDGE 
Rating:
5.0

Great customer support

Sam Knolton 
Rating:
5.0

Customer did not leave a comment.

Patrick Wellman 
Rating:
2.0

Was given attitude after dropping off bc I wouldn't back the trailer up after parking it

James Vondrak 
Rating:
5.0

Customer did not leave a comment.

lanetta white 
Rating:
5.0

Mobile pick up and drop off very easy

James McCoy 
Rating:
5.0

Customer did not leave a comment.

david sampson 
Rating:
5.0

Friendly and helpful staff. I would definitely rent from this location again.

Derrick Blount 
Rating:
5.0

Customer did not leave a comment.

Keith Cady 
Rating:
5.0

I’ve rented from them before and their vehicles are always well maintained and clean.

Landen Davis 
Rating:
5.0

Customer did not leave a comment.

Nathaniel Johnson 
Rating:
5.0

The customer service provided at ProHard made the difference as to why I would go back again and recommend this location.

Teresa Johnson 
Rating:
5.0

Customer did not leave a comment.

Sunshyne Smith 
Rating:
5.0

Customer did not leave a comment.

Christie Pagel 
Rating:
2.0

I was told that I would get my $100 deposit back, which I did not.

thomas ritthaler 
Rating:
5.0

Customer did not leave a comment.

Sue Razi 
Rating:
5.0

Great customer service !!!

Evertt Meggitt 
Rating:
5.0

Customer did not leave a comment.

louis tolbert 
Rating:
5.0

Customer did not leave a comment.

DANIEL PATRICK HEBETS 
Rating:
5.0

The owner was so nice and friendly guy.

Georgewilliam Broome 
Rating:
5.0

Customer did not leave a comment.

Tyrone Patton 
Rating:
3.0

Should give better directions where key drop off is.

Michael Doney 
Rating:
5.0

I can't think of anything. The entire experience was easy, the equipment was in great condition, and I will definitely be using the service again.

Nanette Luoma 
Rating:
5.0

Customer did not leave a comment.

BETH ANN LANDAU 
Rating:
5.0

Everything was good for the most part, however, there was a leak in the truck due to some previous damage and when it rained, it got several of our belongings wet even when the trailer was closed.

Tyler Leverton 
Rating:
5.0

everyone is wonderful. easy and fast check out and in.

Consuela Calloway 
Rating:
5.0

This location is reliable and has lots of equipment to suit my business needs. Check in/out process is smooth. The rental is always ready on time. I have enough gas to get to/from where I am going. I will be using this location exclusively. Thank you Pro Hardware-Belleville.

Malicia Christian 
Rating:
5.0

Customer did not leave a comment.

Darryl White 
Rating:
4.0

Customer did not leave a comment.

Roscoe Rolston 
Rating:
5.0

The back of the UHAUL was filled with dried dirt/mud. The process was easy the agent that helped me was really friendly.

Maurice Clover 
Rating:
4.0

Give refunds as fast as you take our money

Bill Wilbur 
Rating:
5.0

Customer did not leave a comment.

Shelia Reynolds 
Rating:
5.0

Truck had cigarette smell and it lingered into our clothes during the move. It has a no smoking symbol on the windshield wiper, would appreciate if they ensured it was clean properly and thoroughly.

Jordan Gopi Nagaruri 
Rating:
5.0

Customer did not leave a comment.

Shelia Reynolds 
Rating:
5.0

They were very friendly.

Hattie Jackson 
Rating:
5.0

Very friendly small town business. Everything explained well and vehicle was ready and parked in a convenient place

Gerald Danowski 
Rating:
5.0

Customer did not leave a comment.

Mohammad Javaherian 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Hacker 
Rating:
5.0

Customer did not leave a comment.

daryl dean 
Rating:
5.0

This location had the right equipment at the right time. Customer service is excellent. Great pricing.

Malicia Christian 
Rating:
5.0

Customer did not leave a comment.

Erica Akins 
Rating:
5.0

Customer did not leave a comment.

Quitta Dixon 
Rating:
5.0

Customer did not leave a comment.

Phillip Glitz 
Rating:
5.0

Awesome and patient! Thx

Byron Williams 
Rating:
5.0

Customer did not leave a comment.

TARA LEE CLEVELAND 
Rating:
5.0

Im frustrated because i put the gas back to where it was when i got it and i still recieved a $15 fuel charge.

Hailey Arndt 
Rating:
5.0

Professional and very helpful in returning our rental truck. No issues, and fast courteous service.

Scott Forster 
Rating:
5.0

I would add look in the back storage compartment as art of the before check out section. The walls in the truck we rented was smeared with something brown and was disgusting. This is something I will definitely review in depth next time before checking out.

Shelby Eagan 
Rating:
5.0

Mike is great. Honest, personable and informative. Thank you and see you soon for the second round of my moving adventure!

Roxanne Cox 
Rating:
5.0

Customer did not leave a comment.

TARA LEE CLEVELAND 
Rating:
3.0

Customer did not leave a comment.

Trevor Neiman 
Rating:
1.0

I was charged for equipment I didn’t receive and you’ll be hearing from me about it during the work week. My stuff was ruined because there were leaks in the roof.

Hally Marrocco 
Rating:
5.0

Customer did not leave a comment.

Larry Brophy 
Rating:
4.0

Trailer is too heavy... after hour drop is almost impossible for some peaple... was lucky to have lots of tools in my truck allowed me to drop it alone Wish they consider that while making it

Eyad Alibrahim 
Rating:
5.0

Customer did not leave a comment.

DESIREE bouldes 
Rating:
5.0

Customer did not leave a comment.

Matthew Krell 
Rating:
2.0

Truck dirty, gas not where they said it was; had to go back in to get updated.

TIFFANY RAILEY 
Rating:
5.0

Customer did not leave a comment.

STEVE SEWELL 
Rating:
1.0

Service was extremely rude to the point an employee had to come out and apologize for their co workers actions. Truck had food bags and water in the truck spills on seat and floor. Front driver side headlight was out.

Carmen Cheeks 
Rating:
3.0

I took back truck and told them it was overheating and it was not shifting right. I said I tried to call roadside assistance but most of called wrong number. The worker acted like it was no big deal or that I was lying. I have rented these trucks many times and never had a issue until now. I didn't even finish using it for what I needed it for. I don't appreciate them treating me like I'm a liar or something

Rosezotta Evans 
Rating:
5.0

I forgot to mention to the business owner that the passenger side mirror was very loose and unusable during my trip. Everything else was fine.

Clarence Prather 
Rating:
5.0

Customer did not leave a comment.

Michelle Bucher 
Rating:
4.0

Customer did not leave a comment.

tim barber 
Rating:
5.0

Customer did not leave a comment.

STEVE HARSANT 
Rating:
5.0

Customer did not leave a comment.

CAROLYN ROSE KROHN 
Rating:
4.0

The pick up and drop off were easy, people were very helpful. The web site seemed confusing and somehow the pickup and drop off locations were reversed and took an extra phone call to fix. The pick up location was changed, but no problems with that because it actually worked out better with my travel plans.

William Meier 
Rating:
5.0

Staff is so knowledgeable, friendly and very helpful!

Mathew Barr 
Rating:
5.0

The gentleman at Pro Hardware were great and very helpful! Would highly recommend this location!

Paula Sarnovsky 
Rating:
5.0

Customer did not leave a comment.

LAURA DENISE BYRD 
Rating:
5.0

BEST PEOPLE AROUND!!!

Chelsea Roberts 
Rating:
5.0

Customer did not leave a comment.

GEORGE LONG 
Rating:
5.0

Easy as pie.

Richard Miller 
Rating:
5.0

Customer services was excellent, friendly. Was able to obtain and extend Uhaul with ease.

Anjanetta Cates 
Rating:
5.0

Customer did not leave a comment.

Janice Taylor 
Rating:
5.0

Customer did not leave a comment.

Mathew Barr 
Rating:
5.0

Customer did not leave a comment.

Sherry Hutchison 
Rating:
5.0

My experience was great form the start. The young man that helped me inside the store was amazing.

Becky Folks 
Rating:
5.0

Customer did not leave a comment.

JANIS VANAKEN 
Rating:
5.0

Smooth , fast , friendly service.

LYNETTE MATHER 
Rating:
3.0

I picked up pre ordered equipment. What is there to rate?

Dale Bowles 
Rating:
5.0

Customer did not leave a comment.

MELISSA NELSON 
Rating:
5.0

Customer did not leave a comment.

Diane Sawicki 
Rating:
4.0

Customer did not leave a comment.

LISA ENSIGN 
Rating:
5.0

I picked this van up in Belleville mi Pro Hardware. One of their employees walk me out to vehicle showed me how to use everything, check gas and mileage. I reset the trip gage I drove 31 miles averaged 16 miles per gallon. I had to put $25.00 worth of gas into the van to get the fuel gage back to 3/8. I should have only needed $20 worth according to distance and MPG. Not sure if there is a problem with the fuel gage.

JAMES PATRICK FOLEY 
Rating:
5.0

Very good service will rent again!

Chadi Mcheik 
Rating:
3.0

The uhaul process checkin and car pickup was very frustrating. Alternative contacts to your alternate contacts with a picture of a billion things. Less than pleasant and when I spoke to the store employee, it seems everyone is tiresome of the process.

Derek Berger 
Rating:
5.0

Customer did not leave a comment.

Thomas Wilson 
Rating:
5.0

Customer did not leave a comment.

Diane Sawicki 
Rating:
5.0

Interior windshield was a little dirty. Other than that service was exceptional. Thank you!

Karen Smallwood 
Rating:
5.0

Took their time, explained everything. Made sure I had everything I needed for my move.

JOHN HARTGER 
Rating:
5.0

Customer did not leave a comment.

Tanya Johnson 
Rating:
5.0

No complaints,keep up the good service. Thank y’all

lee doukes 
Rating:
4.0

I completely enjoyed this rental. Thanks 😊

Kevin Fleming 
Rating:
5.0

Customer did not leave a comment.

Kennethlee Edwards 
No reviews have been submitted for this location.

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