Customer Reviews for Pro Auto Salon
(U-Haul Neighborhood Dealer)

362 reviews

202 E Fairview Ave   Meridian, ID 83642
(Next to the Cricket Store on Fairview)

(208) 629-3380

Office Hours

  • Monday:
    9:30 am - 12 pm / 1 pm - 5 pm
  • Tuesday:
    9 am - 12 pm / 1 pm - 4:30 pm
  • Wednesday - Friday:
    9:30 am - 12 pm / 1 pm - 4:30 pm
  • Saturday:
    10 am - 12 pm / 1 pm - 2 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(208) 629-3380

202 E Fairview Ave
Meridian, ID 83642
(Next to the Cricket Store on Fairview)

Services at this Location:

Office Hours

  • Monday:
    9:30 am - 12 pm / 1 pm - 5 pm
  • Tuesday:
    9 am - 12 pm / 1 pm - 4:30 pm
  • Wednesday - Friday:
    9:30 am - 12 pm / 1 pm - 4:30 pm
  • Saturday:
    10 am - 12 pm / 1 pm - 2 pm
  • Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Crestline Property Management 
Rating:
5.0

Customer did not leave a comment.

Christopher Dickey 
Rating:
3.0

Customer did not leave a comment.

ELIZABETH KIMMEL 
Rating:
3.0

A bit tight for maneuvering a 20 foot truck

Harry Hillin 
Rating:
5.0

Customer did not leave a comment.

Robin Basham 
Rating:
4.0

Customer did not leave a comment.

Douglas Renner 
Rating:
5.0

Customer did not leave a comment.

Kerri Cheney 
Rating:
5.0

Great help on putting trailer back in spot & answered a lot of questions. Will be back next week.

BONNIE HICKEY 
Rating:
5.0

Customer did not leave a comment.

Richard Thomas 
Rating:
5.0

Very fast and honest. I have returned to Jordan since then because he's a solid business.

Richard Thomas 
Rating:
3.0

Customer did not leave a comment.

Richard Fabian 
Rating:
5.0

Customer did not leave a comment.

Richard S White 
Rating:
5.0

Customer did not leave a comment.

Terresa Henrie 
Rating:
5.0

Customer did not leave a comment.

Teresa Barrera 
Rating:
1.0

The what I assume 1 owner business in Meridian will not get me as a customer again. An assumption was made by him over the phone that I was a customer of the Salon vs. Uhaul so I questioned the name when answering which I could barely hear him as it was. Next there was no can I help you or apologies that indeed it was Uhaul too.. Next I asked if indeed there was a car dolly waiting for me & if I could quickly get through the check out as I had an appointment. He was condescending to my hurry saying I was late vs. asking when would I be arriving.. Stuxk in Meridian reaffic headed across town s no other locations had a dolly like normal. Chinden my regular location. Then he assumed at checkout I apparently have a backup 📷..as he was condescending about me going to hit the tongue..yet he gave no assistance in guiding or hand signala or how he would like me to approach or stop etc until it was too late. This guy I am sure owns this business & low valued customers should just buzz off & return the dolly to Chinden not there.. This Californian I assume who lives in Meridian & so self absorbed than to deal with a dolly user should just .. Well you get the point. I explained my issues to him in fact when getting there..yet I called ahead accordingly.. By the way I used to live over there, Meridian, way before all the ridiculousness in Meridian now & the self absorbed is prevailing & the customer is wrong the minute you ask for something or clarify or anything. This guy is proud to be in business & yet doesn't know his business having worked for a fortune 200 company & sales & service & solutions teams & topping top 3% in sales 3 of 5 yrs. I would think I know a thing or two about turning a problem into a sale or good experience enough to plant a seed for future repeat customers. I will not be back. He doesn't care. That's a serious problem! He lacks the morale character & fortitude to do what's right.

Lawrence Hiebert 
Rating:
5.0

Customer did not leave a comment.

Jason Gill 
Rating:
3.0

the tire strap on the car hauler was cut off and too short to connect to the ratchet. Check those for damage before renting to a customer.

Bryan Walters 
Rating:
4.0

Better signs

sherri brown 
Rating:
5.0

Customer did not leave a comment.

Caden McGee 
Rating:
1.0

Worst service ever.

Donna Benjamin 
Rating:
2.0

I returned the truck with exactly the amount of gas the had when picked up. I was charged for 4 gallons of gas. I will be dispiluting this charge as it is erroneous.

Kathleen Lee 
Rating:
5.0

Customer did not leave a comment.

Anthony Garza 
Rating:
3.0

$25 cleaning fee is complete bullshit. I did not make a mess at all. It was not touched from the past person that dropped the truck off and the guy told me that. And we left no mess. That’s just plain dishonest.

Thayne Rigby 
Rating:
3.0

Customer did not leave a comment.

Janae Steude 
Rating:
5.0

Customer did not leave a comment.

Bryan Leone 
Rating:
5.0

Perfect and professional. He even helped me by backing in my car.

mark freeborg 
Rating:
1.0

Customer did not leave a comment.

ashlee dorris 
Rating:
5.0

Customer did not leave a comment.

Steve Waldeck 
Rating:
5.0

Customer did not leave a comment.

Tom Nicholls 
Rating:
2.0

Customer did not leave a comment.

Anthony Inman 
Rating:
5.0

Excellent experience overall

JOHN NORCROSS 
Rating:
1.0

The guy who we spoke to was such a ass hope the entire time, not friendly at all I would never recommend someone to this place

Candace Carpenter 
Rating:
5.0

The owner was so very helpful! When I called he was on the other line with another customer and gave me a call back which was totally unexpected. Appreciated the excellent customer service!

Emily Campos 
Rating:
4.0

Excellent, quick service and assistance

Sebastian Siwek 
Rating:
4.0

Customer did not leave a comment.

Richard Calleros 
Rating:
5.0

Customer did not leave a comment.

BreAna Shaw 
Rating:
5.0

Customer did not leave a comment.

Michael Wilson 
Rating:
5.0

Customer did not leave a comment.

Doug Raney 
Rating:
2.0

It took forever to get access to our truck, there was a massive truck blocking the exit, the parking lot was full so you had no where to park, they did not have our equipment that we paid for, and overall was not an enjoyable experience.

Trevor Williams 
Rating:
5.0

Smooth transaction, no negative feedback whatsoever. Love the fact that I can rent a pick-up truck for a day, no hassles, no credit checks and no major credit cards required. Thanks for being innovative. Will likely be doing this again soon. Maybe with some extra U-Haul hired help next time!

Shannon Penson 
Rating:
3.0

I arrived after hours, so I was glad that I had opted to check in through the app, which was very convenient and quick. The only complaint is that there were several trucks already parked there, and it wasn't very orderly, so I wasn't sure where to park, but that may just be the fault of other customers who had dropped off trucks before me.

Mark Werner 
Rating:
5.0

My daughter left her nintendo switch in the cab of the truck and they called as soon as they found it! Super nice and friendly, would definitely recommend this location

Kristyn Bennett 
Rating:
3.0

We cleaned the truck before we returned it and even folded the blankets that was left inside the truck and we were charge cleaning fee $25 !!!!

Phoukhao Nyborg  
Rating:
5.0

Customer did not leave a comment.

Grace Gundacker 
Rating:
4.0

Customer did not leave a comment.

stephanie Green 
Rating:
4.0

The location was closed but it can used an extended parking spot. God Bless!!

Byron Jimenez 
Rating:
4.0

Great location. Parking lot is kinda small, but it's well organized.

Ben Faux 
Rating:
4.0

Customer did not leave a comment.

eric freed 
Rating:
3.0

Customer did not leave a comment.

Alexander Vitale 
Rating:
3.0

The online reservation only had the mobil pick up option even though i picked it up at my reservation time during business hours and someone was there. The parking spaces for uhauls were awkwardly placed and it was difficult getting to the location without going through a few parking lots or going around the block to enter from the street.

Robert Irish 
Rating:
5.0

Great customer service in Boise ID

Seth Durman 
Rating:
5.0

N/A

Richard Valverde 
Rating:
4.0

when I called to make & find a pickup... and signed up for a pickup to use.... I was told the price, gas mileage & had to fill the gas tank again ,,, then I asked it that all the charges it would be... Yes it is... when we got the pickup I was charged another fee... insurance.... if the man would have told me, we have full auto insurance and that rental pickup would have been coved under our insurance.... but was charged for it........Not good in my book. want a refund for that extra charge that I was Not told about. Darlene Bollacker Meridian Idaho 208-908-3929 picked up pickup in Meridian... Fairview & Meridian Rd. location. other then that all was good.

darlene bolleker 
Rating:
2.0

Haven’t seen the charges yet. Office is dirty.

Turner Larry 
Rating:
4.0

Customer did not leave a comment.

Stephen Morris 
Rating:
5.0

Customer did not leave a comment.

Brandon Lang 
Rating:
5.0

Another excellent representative met me at return.. Thx

Tim SCHIEBLER 
Rating:
5.0

Customer did not leave a comment.

Wes Pogue 
Rating:
4.0

Customer did not leave a comment.

KENNETH CECIL 
Rating:
3.0

Customer did not leave a comment.

Jim loechel 
Rating:
5.0

Drop off was quick and easy. The representative was polite and professional.

ERIC KOLESAR 
Rating:
3.0

I dropped the truck off while it was closed

Dustin Herrmann 
Rating:
5.0

Customer did not leave a comment.

Todd Grewe 
Rating:
5.0

Super easy and hassle free

Christopher Pearson 
Rating:
5.0

This was a great experience! The owner was extremely helpful and amazing to work with.

Celina French 
Rating:
2.0

If certain equipment is ordered and booked in advance, please make sure it is actually available. Don't have it to someone else or what not since booking it takes it off the first come first served list...

Devon Callaghan 
Rating:
4.0

The area was great the staff was good at helping get the trailer ready and hooking it up. Don't much improvement needed.

Dale Frank 
Rating:
5.0

Customer did not leave a comment.

ROY NOORDA 
Rating:
1.0

I was charged for a day i did not use or receive. Less than pleased.

Lovisa McCluskey 
Rating:
3.0

Customer did not leave a comment.

Chris ORourke 
Rating:
5.0

Customer did not leave a comment.

Michael Gray 
Rating:
5.0

Helped me out when I needed it, good guys. Would definitely go back.

Brian Steger 
Rating:
5.0

Very convenient and the owner was great to work with. I will be back in another month for another rental here. Thank you

James Hiller 
Rating:
5.0

The actual parking space at this location was difficult to maneuver in and out. But the staff working there were absolutely amazing, courteous, and very helpful

jeff acheson 
Rating:
5.0

Customer did not leave a comment.

Patrick Hopkins 
Rating:
5.0

Customer did not leave a comment.

Chad Hawkins 
Rating:
3.0

Customer did not leave a comment.

Monica Jacobs 
Rating:
5.0

Very friendly and efficient

Jerrold Schrier 
Rating:
5.0

Customer did not leave a comment.

John Schnee 
Rating:
5.0

N/A

sergey jr 
Rating:
3.0

Customer did not leave a comment.

Darby Meagher 
Rating:
5.0

Great Service!

jeff schoenfeld 
Rating:
2.0

Apparently if you do the automated pickup with your phone you can’t ask the employee who works inside for help because he will just tell you to figure it out on your own he can’t help because we chose the phone option. Won’t be using this location ever again. Why is it so hard to help a customer with the process of picking up with your phone or even helping with the lockbox outside when retrieving keys.

SHAWN RAGSDALE 
Rating:
5.0

Went very smooth and quick

Kevin Burkhead 
Rating:
3.0

Customer did not leave a comment.

Aaron Munson 
Rating:
5.0

Customer did not leave a comment.

robert teal 
Rating:
3.0

Had to drop off after hours due to my work schedule. Called UHaul about not being able to lift the trailer off; service agent was rude and told me it would be $300 (seriously?! Maybe don’t rent out equipment that isn’t functional for a customer to manage without assistance then!) I obviously was not willing to accept the obscene charge. A nice man in the laundromat next door tried to help us-he was a good size middle-age man) but he and my son still could not lift it off. I had to pull my hitch to get out from under the trailer. I noted the trailer for towing a vehicle had a hitch Jack-it’s got to be easier to lift than this one was. I had no interaction with this drop off business other than having to drive by three times to find it in the dark-the small sign is not lit. It was easy to back the trailer into their lot.

Kelly Hahn 
Rating:
5.0

Great guy to rent from. Very easy going!!

Clay Boyce 
Rating:
3.0

Truck was dirty and engine sounded bad. Cab light stayed on while driving and wouldn’t turn off. Truck power stayed on even when key was removed. Windshield wipers were very bad which made it very dangerous driving in the snow. I payed for moving blankets but they were not provided.

Michael Davis 
Rating:
5.0

Customer did not leave a comment.

Mandy Meyers 
Rating:
5.0

Customer did not leave a comment.

Tony States 
Rating:
5.0

I think the fuel levels should be full when truck is picked up. Other than that it was a very positive experience.

dale erickson 
Rating:
2.0

When my reservation was transferred there I was told I could arrive early. That was not the case. I don’t mind waiting but don’t tell Your customers you can arrive early if that is not possible

Jon Knutson 
Rating:
5.0

Customer did not leave a comment.

Stacie Kendra 
Rating:
1.0

I am completely disappointed and called the Uhaul customer service today and got Zero customer service or support. Absolutely appalling. I would like to be contacted

Jennifer Foreman 
Rating:
5.0

Great customer service!!!

sean cook 
Rating:
5.0

Customer did not leave a comment.

Carlton Egner 
Rating:
5.0

Truck rental was easy and excellent customer service.

Richard Valverde 
Rating:
4.0

Customer did not leave a comment.

Michelle Mefford 
Rating:
5.0

I was 10 minutes late and got changed for another rental how is that fair

Jack Yates 
No reviews have been submitted for this location.

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