Dont wait 48 hour to confirm location pick up. You didnt have the vehicle i selected 20ft truck. Over all your company added a lot of extra mileage to my overall journey and a huge waste of my valuable time. Between fuel prices and having to go out of my way for both pickup and drop off I am very unsatisfied. I have an additional $90 charge probably because of mileage and I spent $80 on fuel to get it back to the same level as I recieved it. Overall I spent 12 hours moving, I paid $295 to move my families stuff 48 miles just a huge bummer. With a smaller truck i was unable to get all of our stuff in 1 trip. Just all around an inconvenience in almost ever aspect of moving.Michael A.
Customer Reviews for Pro 2 Group
(Distribuidor de U-Haul del vecindario)
Abingdon, MD 21009
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 2 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Timothy Z.
This location was very quick and efficient in the check out process. The drop off process was even easier. Highly recommend.NICHOLAS P.
El cliente no dejó un comentario.David M.
I knew that I went over mileage and would have to pay the $0.40 per mile fee. I expected this to be calculated and paid when I dropped the vehicle off. The clerk seemed not to know how to do this and insisted that it would be automatically billed to my card instead. I would have preferred to pay in person.Kate K.
El cliente no dejó un comentario.michael H.
El cliente no dejó un comentario.mary C.
El cliente no dejó un comentario.KEVIN B.
El cliente no dejó un comentario.Christine K.
El cliente no dejó un comentario.MARIA A.
Tom Kunkel is good people!David A.
Nothing the service was perfectAustin D.
Excellent costumer service!Felix G.
Tom, I believe last name Kunkel outstanding !! - So helpful, professional, went the extra mile with organization to help us get moving - I would recommend Tom to anyoneJeff E.
The help and personal attention provided was wonderful. Keep doing what yo do.David O.
Send text messages to give clear instructions on drop off area. Went to a u-haul drop off area by accident and the associate threatened us with surcharge if we dropped the vehicle thereJulius K.
Tom is great. We will be renting trailers from him in the future!Christine J.
El cliente no dejó un comentario.Milton P.
Works great now. Current manager is outstanding!Wayne C.
El cliente no dejó un comentario.JASON B.
El cliente no dejó un comentario.Barry B.
El cliente no dejó un comentario.Andrew H.
Extremely professional, friendly and helpful!Jim J.
El cliente no dejó un comentario.JULIAN A.
Have parking spaces that can fit a 20ft truckDuane M.
El cliente no dejó un comentario.Scott W.
Was very accommodating. We will definitely use againPAUL Q.
Great experience all around, just maintain that.WAYNE C.
El cliente no dejó un comentario.Debra G.
Tom was very accommodating and professional and expedited the rental process. I appreciated it and will return to this location for my next rental needs.Steven M.
El cliente no dejó un comentario.Todd J.
El cliente no dejó un comentario.Stephen W.
El cliente no dejó un comentario.craig J.
I had to wait a long time for the guy working to get off of the phone and then when he finally got off of the phone, he forgot about me. Another coworker had to remind him that I was there.Emily R.
El cliente no dejó un comentario.TIMOTHY F.
El cliente no dejó un comentario.TORIA C.
El cliente no dejó un comentario.Bryan M.
Was hard to tell where the Uhaul location was. Maybe some more identifiers.Brady H.
Faster checkoutJAMIE L.
Closed on Saturday! Very inconvenient! Took forever to pick up truck due to waiting for approval via online account. How does a UHaul place close on Saturday's????Nancy C.