This rental was a nightmare from the start. First they messed up the initial pick up day by a MONTH! Second when that was fixed was to mess up the date again by two weeks. I couldn't get this one fixed because of lack of equipment. So I had to put off moving for two weeks which cost me EXTRA money. Then the dealer called me one days before my pick up on a Friday and said "if you don't come and pick it up today you you can't get it until Monday because I'm closing tomorrow. This is with five hours to closing so I had to rush to get there only to have to wait three hours because the Uhaul booking computer was down. He promised me an extra day which I never received. If you use Uhaul be sure and watch them like a hawk if you book more than than a day or two ahead.
Bill K
Customer Reviews for Javis Auto And Diesel Services LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Mobile drop off closed.
Melissa T