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Jason G
Customer Reviews for Private Car Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No warning about what was involved picking up the truck. Had no idea the app was a MUST to pick up. No one was at the location.
Kevin LFriendly staff! Could not have been better service!!!
Susan GExcellent customer service A pleasure doing business with you
Maria Glock on the box gave us some trouble it is a little hard to open
Graciela BNothing needed to improve - it was 120% above and beyond excellent customer service and equipment. Thank you Alex for all your help!
STEPHANIE PWe were using the van to Move. It broke down after we got it loaded. No one at this location would answer. I finally reached someone at the 800 number online. They sent someone to fix the van and it took five hours to get there and another hour to fix it. Our movers were gone by the time we got to the new location. Then the next day I returned the van at the same location and waited 30 minutes for someone to get there to return the keys to him and then several hours laters uhaul was calling me to return the van. They didn’t process the return. I asked the 800 number agent for one day refund for the hassle caused and they said the location would call and they still haven’t.
Holly HAlex was great and easy to work with
VERONICA D