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CHRISTOPHER DAVI A.
Customer Reviews for Pritchetts Self Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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The reservation system doesn't reserve anything. I was notified the day before that I would have to drive 300km away to pick the trailer up at my own expense, and that this is just how the system works. The phone representative assured me that the trailer 300km away would be reserved and present on the lot, but when I arrived the following day, that one had been taken too. The only other equivalent trailer on the lot had a problem with the bearings and was unfit to drive. The moving accessories I reserved were also not available there. I have advised everyone I know who is moving cross-country this summer to ship by freight to avoid dealing with U-Haul. Will never use again.
NATHANIEL CHARLE N.The tuck was not full of fuel.
CRAIG PATRICK H.The first unit I looked at was not in good shape however they were very understanding and helpful to provide me with a better unit
Larry L.Awesome friendly service
JOSEPH STANLEY O.Couldn't find it at first had to ask I'd it was the place a uhaul sign out front would be very helpful.
Bryan S.There seem to be a problem with your program for renting a dolly. You should really look into it. Even had trouble with the helpline. They couldn't answer the clerks question.
GARY NATHAN P.The lady that checked me in seemed to have no working knowledge of the pick-up process and even with simple questions the response was "here's a number to call." The person that attempted to hook the trailer up to the truck didn't even know how to do that. Staff were friendly but the whole process seemed to take longer then necessary.
Matthew James B.The check-in and check-out process was time consuming. But otherwise went smoothly; the staff were all very friendly.
JOHN R D.No uhaul signage anywhere on street or building, seeing it is in a timber mart . Was hard to find
Kyle H.The u haul rental system seems not very user friendly for store staff.
Tony O.The online posed huge problems for me in identifying availability of equipment. It was a problem for the local staff. The process delayed my getting the trailer for more than an hour. The process should be more user friendly. This is not just at this location...there were identical connection problems with my other recent experience in March.
Eli C.Put a Jack stand on the trailers so you don't need three people to get them on the ball on your vehicle
DENNIS W.