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MICHAEL G.
Customer Reviews for Prime Time Market Place
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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It's dirty and their is a homeless man drunk in the back that stays their. It's scary to take it back their . And when we had to pick up from him before he was an hour late when it said he was open . That's a very dirty and in welcoming places ,
Joseph C.N/C
Jack S.No they was not prepared for our reservation had to wait almost a hour to get truck and the building smelled of marijuana
SHANNON D.Never have an unattended location for this type of thing. Check engine light was from the start, the trick must have had square tires and the front end was very light and somewhat of a challenge to drive it 700 miles. Also. The uhaul rep called me the day before to tell me where the truck was and that I had to use the app to check it out. After 30 minutes of messing with the app that was not working I called and the person told me not to use the app to go to the website, that worked. And one more thing...I reserved blankets and no blankets were in the truck... and nobody there to talk with. It was a very frustrating experience overall.
Shawn J.I was lied to. Your wait time to talk to someone is beyond ridiculous. I was overcharged. You suck!!!!
STEVEN L.The steering is unsafe on this vehicle. Dangerous
ROY G.Nothing. Howard was the greatest. I will do business with him again when I get my new home closed on. This was a temp move but took longer than expected and he was real kind. Appreciate and keep people like Howard. He's a good man to do business with and very helpful.
MELANIE R.Horrible location to return to.
Michael G.Only one employee handles the U-Haul side of the business. He was making a delivery/pickup so I had to wait 1.5 hours for him to get my truck.
Roger C.Ninguno
MARCUS B.The owner was 30 minutes late to open. The ramp and the inside of the truck still had some broken glass on it. We had to sweep it up before packing. The hood of the vehicle was not all the way down, which I did not realize until on the freeway.
Kevin F.Business was not open at the expected time. Would have been fine with 15/30 minute delay. Was 1 hour 40 minutes late renting my truck. Also corporate overbooks rentals and I was left with a truck half the desired size.
Michael B.I was charged an after hours service fee. The equipment was returned on time. When I called the store to ask about it, I was told that I never checked it in. The store was closed on Sunday, the representative never told me I needed to check it in or I would have. When I questioned him about it all he said was take it up with uhaul. I'm sure you can pull up my record and see that I have rented from uhaul several times and have never had an issue.
Michael K.Nothing. He was friendly and explained the process well.
John H.No improvement needed , very kind people, nice clean truck, everything I could ask for.
april E.I would not recommend picking up from this location at all! The business is hoarded with junk everywhere. We had to climb over boxes to get out the back door
william M.Everything was good until they charged me 50.45 which was correct, but then turned around and charged me 120.00 for some marketplace crap.
Brittney W.