Never have an unattended location for this type of thing. Check engine light was from the start, the trick must have had square tires and the front end was very light and somewhat of a challenge to drive it 700 miles. Also. The uhaul rep called me the day before to tell me where the truck was and that I had to use the app to check it out. After 30 minutes of messing with the app that was not working I called and the person told me not to use the app to go to the website, that worked. And one more thing...I reserved blankets and no blankets were in the truck... and nobody there to talk with. It was a very frustrating experience overall.Shawn J.
Customer Reviews for Prime Time Market Place
(Distribuidor de U-Haul del vecindario)
Terre Haute, IN 47805
(Cell phone 812 239 6402 Howard)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 6 p. m.
- Sáb.: 9 a. m. - 5 p. m.
- Dom.: cerrado
- 10/28/2021 - 11/6/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Colfax C.
El cliente no dejó un comentario.Peter D.
I was lied to. Your wait time to talk to someone is beyond ridiculous. I was overcharged. You suck!!!!STEVEN L.
The steering is unsafe on this vehicle. DangerousROY G.
El cliente no dejó un comentario.Clarisa D.
Nothing. Howard was the greatest. I will do business with him again when I get my new home closed on. This was a temp move but took longer than expected and he was real kind. Appreciate and keep people like Howard. He's a good man to do business with and very helpful.MELANIE R.
El cliente no dejó un comentario.Darrell M.
Horrible location to return to.Michael G.
Only one employee handles the U-Haul side of the business. He was making a delivery/pickup so I had to wait 1.5 hours for him to get my truck.Roger C.
El cliente no dejó un comentario.christina F.
El cliente no dejó un comentario.Terry D.
The owner was 30 minutes late to open. The ramp and the inside of the truck still had some broken glass on it. We had to sweep it up before packing. The hood of the vehicle was not all the way down, which I did not realize until on the freeway.Kevin F.
El cliente no dejó un comentario.Mary S.
Business was not open at the expected time. Would have been fine with 15/30 minute delay. Was 1 hour 40 minutes late renting my truck. Also corporate overbooks rentals and I was left with a truck half the desired size.Michael B.
I was charged an after hours service fee. The equipment was returned on time. When I called the store to ask about it, I was told that I never checked it in. The store was closed on Sunday, the representative never told me I needed to check it in or I would have. When I questioned him about it all he said was take it up with uhaul. I'm sure you can pull up my record and see that I have rented from uhaul several times and have never had an issue.Michael K.
El cliente no dejó un comentario.LEE F.
Nothing. He was friendly and explained the process well.John H.
El cliente no dejó un comentario.Lori B.
No improvement needed , very kind people, nice clean truck, everything I could ask for.april E.
I would not recommend picking up from this location at all! The business is hoarded with junk everywhere. We had to climb over boxes to get out the back doorwilliam M.
El cliente no dejó un comentario.Rebecca P.
El cliente no dejó un comentario.Megan B.
Everything was good until they charged me 50.45 which was correct, but then turned around and charged me 120.00 for some marketplace crap.Brittney W.
El cliente no dejó un comentario.Steven H.