Comentarios del cliente para Prime Storage Harpers Road

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Prime Storage Harpers Road

Grado total:

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Mary C. en

Grado:

Had a great experience and we plan on renting from them again. Thank you for the great service.

john T. en

Grado:

If possible have a reserved trailer at the location closest to the customers home...especially when reserved weeks in advance!

William C. en

Grado:

El cliente no dejó un comentario.

Randy S. en

Grado:

Wonderful experience

Marc B. en

Grado:

Tires not properly inflated (low 20 pounds), two different ratings of tires installed (C & D), old blankets left inside. One tire worn down to tread-wear indicators. Management refused to address any of these issues or contact U~Haul for assistance.

Thomas S. en

Grado:

No signage on where to drop trailer, dropped off during business hours, no one to assist or check the trailer in. No signage at all that the location was a UHaul location, only because 1 trailer in the front did I know that it was a UHaul location..

Nancy M. en

Grado:

El cliente no dejó un comentario.

Reggie V. en

Grado:

Great

Dallas W. en

Grado:

El cliente no dejó un comentario.

John B. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

Safety equipment partially failed, and trailer brakes were malfunctioning

BRIAN D. en

Grado:

I had to install the trailer myself. Put it on the hitch, put the chains on and check all the wiring and lights. I have never had to to that at any Uhaul location.

Steven B. en

Grado:

El cliente no dejó un comentario.

Alexis R. en

Grado:

El cliente no dejó un comentario.

Debbie H. en

Grado:

I would rent off of them again,

Kathlyn G. en

Grado:

The online pricing started at $242, then changed to $252 even though only the $5 Insurance was added. Then I go to make my purchase and it’s $277. Apparently this is because of taxes, which is fine, but I’m really tight on money right now and had everything planned down to a T, so this was a problem for me. The website should include taxes.

Denise G. en

Grado:

The woman that checked me in was so angry and just wouldn’t listen politely to what I had to say. In the end she was right but she could have given me the courtesy of listening without barking over me. The equipment was perfectly fine as expected from Uhaul.

Paul S. en

Grado:

We had to dive to another location due to this location did not have any shipping blankets. Also the clerk was very rude to us, She said they never carry blankets at this location and when I asked her to call the other location to make sure they had blankets it took 4 to 5 times me asking her to call before she would.

Beverly M. en

Grado:

El cliente no dejó un comentario.

David K. en

Grado:

Due to the location, I got spotty service on my phone. This made using the drop off somewhat harder than I had anticipated. I would prefer to drop off at a location with on-site personnel next time.

WILL M. en

Grado:

Did not have blankets, did not conduct a walk around.

robert G. en

Grado:

Poorly marked employee unfriendly

julie M. en

Grado:

none

Russell S. en

Grado:

I don’t know their normal hours of operation, but they were closed and opened up so we could pick up our truck. They were closing for the weekend due to a child graduating high school. Worked out great for me but someone else needing a truck would have to look elsewhere. It looks like they need to train a backup so someone will always be available.

David S. en

Grado:

El cliente no dejó un comentario.

Lee B. en

Grado:

El cliente no dejó un comentario.

Chris D. en

Grado:

Edith was extremely helpful, especially after we had a trying morning with another company. She also suggested an alternative return that saved us quite a bit of money. Thank you, Edith! Highly recommend.

David S. en

Grado:

El cliente no dejó un comentario.

Karl S. en

Grado:

El cliente no dejó un comentario.

bill M. en

Grado:

I was supposed to pick my truck up on Fri, 24 May at 8 AM in Chesapeake, I ended up having to go 20 miles further away to get it because the Chesapeake location was "short handed" so they could not go and get it. Then I drive that far to get it and the 12 moving pads I reserved, they did not have them, so I have to drive back to Chesapeake and now get moving pads from them. The WINDSHIELD WIPER on the drivers side was unusable, the last 6 inches of the blade were hanging off, metal and rubber.

Lisa K. en

Grado:

El cliente no dejó un comentario.