Comentarios del cliente para Prime Storage Bridgehampton

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Prime Storage Bridgehampton

Grado total:

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Robert R. en

Grado:

this is the best , super efficient

Marc R. en

Grado:

Steve was great! So easy to deal with and helpful. Whole process was very efficient.

John K. en

Grado:

Drivers door hard to shut , windshield cracked. Steve is a great representative for U Haul at your Bridgehampton location. Always happy to help!

Taylor K. en

Grado:

El cliente no dejó un comentario.

Christian V. en

Grado:

it's not the location ,,,,it's U-haul website ,,,it's a joke,,,took two people and several phone calls to U-haul to get the truck rented . VERY BAD EXPERIENCE WITH U-HAUL , not the location ,,they were great .

Steve P. en

Grado:

We had mechanical problems with the truck but the location manager may not have known about the issue ??? Maybe he just did not want to deal with it and sent the truck off to the next poor soul ??? We will never know for sure.

Jean K. en

Grado:

The worst experience. There was 1 person on the desk and 1 person in front of us when we got there. Between the clerk not knowing the computer system and her being alone it took 2 hours to get our trailer! All the trailers were parallel parked and we had to hand move 3 of them to be able to hitch up! Ridiculous! The clerk was an older woman who was very nice but she couldn’t be expected to help move equipment although she was more than willing to try. We also reserved moving pads which we discovered were missing after we left. UHaul should be ashamed of the bad service at this location.

barry j. en

Grado:

Computer system was slow. I was waiting to pickup for 30min

Alexander H. en

Grado:

El cliente no dejó un comentario.

David E. en

Grado:

El cliente no dejó un comentario.

Richard C. en

Grado:

El cliente no dejó un comentario.

Christopher S. en

Grado:

El cliente no dejó un comentario.

Matthew L. en

Grado:

El cliente no dejó un comentario.

Michael P. en

Grado:

It took me 1.5 hours to rent the truck. There was no line, I was helped immediately upon entering the store, but it took 1.5 hours to complete the transaction. I was told the computers were down but it became quite obvious that the 1 staff member onsite was ill trained to rent out a truck. I was offered no discount to help mediate the inconvenience, which was considerable since I had to get to an estate sale which was about to close and my plan was to beat rush hour out of town which did not happen because once again, IT TOOK 1.5 HOURS TO COMPLETE MY 1 TRANSACTION. I will likely never use this location again unless I have absolutely no choice.

bonnie b. en

Grado:

El cliente no dejó un comentario.

denise d. en

Grado:

At 3:30 pm there was no one there . Couldn’t get the trailer off the hitch ... would not send someone to help..was instructed to drop paperwork in box which we did ... regarding paperwork had a roadside asst . Phone number.... as it was already in the box it was unavailable and people monitoring drop off location would not provide the number Also , it is not known by the name Prime that was supplied but by Despatch Storage ... on first phone call the person gave one name . And in the second phone call he have a completely different name . I have rented from UHaul twice before this particular rental from Palm Beach to Bridgehampton. We have dropped off in Wainscott without a problem .... they are no longer a UHaul dealer ... we have dropped off in East Hampton without a problem . Prime ( or Despatch ) whatever they choose to call themselves , is an extremely bad representation for UHaul. They pick up location in North Palm Beach was wonderful...... however , because of the extreme lack of customer care and support in Bridgehampton, I will not rent from UHaul again ! I would not recommend anyone using the Bridgehampton location at all !

Paul C. en

Grado:

El cliente no dejó un comentario.

Fernando B. en

Grado:

El cliente no dejó un comentario.

Alexander H. en

Grado:

El cliente no dejó un comentario.

Kenneth K. en

Grado:

El cliente no dejó un comentario.

Francis M. en

Grado:

El cliente no dejó un comentario.

Timothy L. en

Grado:

Need more rental equipment, only had 1 Utility Trailer

James N. en

Grado:

El cliente no dejó un comentario.

Caroline S. en

Grado:

El cliente no dejó un comentario.

Matthew A. en

Grado:

They did not have the equipment to lift trailer. I had to get a mechanic to jack it off the hitch.

Rachel G. en

Grado:

El cliente no dejó un comentario.

Benjamin E. en

Grado:

El cliente no dejó un comentario.

kenneth m. en

Grado:

El cliente no dejó un comentario.

tc P. en

Grado:

El cliente no dejó un comentario.