Comentarios de los clientes para Prichard Foods

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Prichard Foods

Clasificación general:

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Ronald K.
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El cliente no dejó un comentario.

Daniel E.
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The employee who is supposed to help me return that u-haul truck sat in his office and the lady at a desk came and got him to help me out with the u-haul truck he didn't go outside and look at it and didnt ask if everything gone great

Marilyn C.
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El cliente no dejó un comentario.

Michael R.
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It's located out in the middle of nowhere but they have a gas station on site so it's convenient for refueling.

Tricia A.
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El cliente no dejó un comentario.

Ann W.
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It was so great to pick up near me and Pritchards was awesome. There were some communication problems with uhaul early on, but Stein went far beyond to make sure my truck was ready for me.

Lloyd N.
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Great place very helpful stafff

Anthony F.
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El cliente no dejó un comentario.

Cynthia L.
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El cliente no dejó un comentario.

Ricky R.
Clasificación:

I was told the charges would be 100.80 plus a 100.00 deposit instead my card was charged 275.80 instead of the 200.80 it was supposed to be charged and nobody at uhaul can tell me why my card was charged an additional 75.00 and everyone says i was only charged the 200.80 even though my debit card statement clearly shows being charged 275.80 by uhl prichard foods I'm upset that I appear to be have taken for 75.00 dollars

jim S.
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Great customer service!

JEANNIE G.
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El cliente no dejó un comentario.

CHRISTOPHER D.
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El cliente no dejó un comentario.

jim S.
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Gave me lots of help! Rented there 3 times!!!

Tya T.
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El cliente no dejó un comentario.

anthony V.
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The woman who took care of us was polite and friendly, overall great experience!

Stacey L.
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I had ordered a tow dolly and received confirmation email. When I arrived, there was not one available. Instead they had to give me a trailer. This was not ideal as I had to tow a car and once I drove up onto the trailer it was impossible to open the door to exit the car. I ended up crawling out the window "Dukes of Hazard" style. When I request specific equipment, there is a reason. Uhaul should not confirm if the equipment is not available.

Donald H.
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El cliente no dejó un comentario.

William C.
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The folks at Prichards were very helpful!

CNERYL C.
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El cliente no dejó un comentario.

Lykee L.
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El cliente no dejó un comentario.

Charles D.
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My fuel was a little under 1/2 a tank. I fill it up to that amount before I dropped it off. Then I was charged 20 something dollars for fuel. Not sure who's fault it was but I would appreciate a refund especially since I've spent a good amount but money with U-Haul over the past week or so.

Kevin R.
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friendly staff, very helpful with process. would recommend this facility to other renters

Katie B.
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El cliente no dejó un comentario.

GARY L.
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Always a pleasure doing business with them

Lyle P.
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The truck I rented did not have the gas listed on my paper work to begin with. The truck had a service light on upon pick up. The trucks steering was very loose and was very hard to drive. I do not believe I will be using uhual again.

Jerrell C.
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El cliente no dejó un comentario.

Elvis P.
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El cliente no dejó un comentario.

Chad P.
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You're just not going to find nicer folks than those at Prichard's. Best around.

Tina C.
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Great customer service, willrent again from this place.

Larry T.
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I tried using chat to talkbt Bad customer service on your website and did not get anyone to reply back. I then used your email system and received N answer 24 hours later. Just need to improve that.

Carl G.
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The original drop location was L&C Market, which was shut down when I arrived and wasn't notified prior too my drop off date. When I arrived, people outside notified me that the store has been shut down for several weeks. Uhaul should notify customers if a business is no longer in business.

Rickey W.
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Would highly recommend, U-Haul and your Prichards vendor. Thank you

Chad P.
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Returned after-hours

Sherry M.
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El cliente no dejó un comentario.

Ronnie L.
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Nothing- this will probably be my primary location for future rentals. Friendly, fast, persaonal & professional.

Michele M.
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El cliente no dejó un comentario.

MICHAEL D.
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El cliente no dejó un comentario.

DONALD H.
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Great staff at this location!!

Melinda A.
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El cliente no dejó un comentario.

Mark T.
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They did an outstanding job!!!! Hard to improve on friendly, professional service. If I need another one, Prichard's is where I will go and will highly recommend them!

MATTHEW M.
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El cliente no dejó un comentario.

KEVIN A.
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El cliente no dejó un comentario.

JIMMY A.
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Everything was great. Prichard's Grocery does a great job with the U-Haul's.

Mike W.
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El cliente no dejó un comentario.

ARTHUR S.
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El cliente no dejó un comentario.

Steven F.
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El cliente no dejó un comentario.

Kristi B.
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I just received my statement from uhaul. There is an obvious error and we are being billed for 300+ extra miles, which is impossible considering that we moved only 30 miles away. The truck was filthy, no one came out to check the mileage or to see if the truck was clean or to even show us which truck it was! I've rented from uhaul several times and with no issues until now. A $400+ bill, is outrageous!

paula S.
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Really nice people

BRUCE B.
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El cliente no dejó un comentario.

Larry T.
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I have returned equipment to Prichards on several occasions and they are always very good to work with. They are an awesome uhaul site.

Larry T.
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El cliente no dejó un comentario.

KAREN D.
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El cliente no dejó un comentario.

emily D.
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El cliente no dejó un comentario.

JOHN S.
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no change needed

Edwin H.
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Staff was great! Very helpful and friendly. Equipment was ready and in good shape. These folks are the best!!

Robert W.
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El cliente no dejó un comentario.

David F.
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Excellent! Great service, friendly and helpful. Made the turn-in process very easy and efficient.

DAVID F.
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Super friendly and helpful. Made the turn-in process very easy.

David F.
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Excellent service. Friendly, helpful. Made the turn-in process a breeze.

DAVID G.
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I couldn't have asked for a better experience!

Mikayla B.
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El cliente no dejó un comentario.

Sherry W.
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El cliente no dejó un comentario.

Earle P.
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Very helpful staff with good old TN country charm!!!

John S.
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Everything went great!

Candy C.
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El cliente no dejó un comentario.

CANDICE C.
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El cliente no dejó un comentario.

FRED B.
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None, the service could not have been better.

LLOYD N.
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Very friendly and helpful

Sherry M.
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Great trip. Thanks much to Prichard's!

JOEL L.
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El cliente no dejó un comentario.

PATRICIA D.
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El cliente no dejó un comentario.

CINDY C.
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El cliente no dejó un comentario.

David M.
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They were closed on Sunday. Just dropped it off.

DAVID G.
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El cliente no dejó un comentario.

Alisha H.
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El cliente no dejó un comentario.

Monica T.
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El cliente no dejó un comentario.

TIM D.
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El cliente no dejó un comentario.

ERIC T.
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El cliente no dejó un comentario.

kennenth H.
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El cliente no dejó un comentario.

LLOYD N.
Clasificación:

very nice to deal with and helpful

DONNA W.
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Thank you for all your help in making our daughters move go smooth.

James A.
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El cliente no dejó un comentario.

LLOYD N.
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Very helpful great customer service

ETHELYN F.
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El cliente no dejó un comentario.

SHARON C.
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To far from from move. Paid way to much for equipment, no furniture dollies. Not happy, move was hard enough I didn't need any more stress. I needed those furniture dollies more than any piece of equipment.

Earl B.
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Very professional

LLYOD N.
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Great service and very helpful. Thank you

KIM B.
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Everyone I dealt w/ @ pickup & drop off was really nice & efficient. My BEST experience was online w/ live support. The person's name was Frank & he didn't stop till he made sure everything was reserved & I knew exactly where 2 go & drop off too! He's a GREAT asset to U-Haul! My move was complicated & he made it easier for me!! Thank you Frank!!!

ROBERT H.
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El cliente no dejó un comentario.

Jeff B.
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El cliente no dejó un comentario.

AMANDA K.
Clasificación:

Already sent comments in a previous survey about our great experience with Prichard Foods, especially Stein Prichard but our extremely poor experience with u-haul!

AMANDA K.
Clasificación:

Prichard Foods, especially Stein Prichard, was amazing. In fact he was the only breath of fresh air we got with our entire u-haul experience. With no reflection on Prichard foods, we would rate our Overall u-haul experience as VERY POOR! We scheduled our truck and trailor almost a month in advance. We were told we would receive a phone call the day before our move advising us of our pick-up location. We live in a fairly large city with at least 3 u-haul rental locations. We were called and told our reservation was in Alexandria, TN which is 45 miles, one way, from our home! I spent over 2 hours talking to 10 different people trying to fix this as we did not have an extra 3 hours in our tight moving schedule the next day to accommodate for this inconvenience. Not one person ever told me they were sorry and we were made to feel like we were the inconvenience. Most were rude and unhelpful. It finally resulted in our only option being to pick up our rental in Alexandria. Despite the 3 hour delay this caused to our already 12 hours of driving for our move, Stein Prichard at Prichard Foods was an amazing, Christian man and very nice to work with. He was the first person to genuinely apologize for our inconvenience. When we made our reservation we called 3 different times just to be sure and double check that our truck would fit on your trailor and were told all 3 times that it would only to find out the evening before our departure after we had packed our entire u-haul that it would not fit! So, once again, another set back to an already delayed move. On our way out of town, we had to spend an additional hour dropping the trailor back off. My husband now has to take time of of work schedule and somehow find a way to drive 10 hours back to TN to pick up and transport his truck that we left behind. All of that to say We WILL NOT use u-haul again!

NORMAN H.
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El cliente no dejó un comentario.

CERI M.
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Had a great experience!

SAMUEL T W.
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El cliente no dejó un comentario.

ASHLEY S.
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El cliente no dejó un comentario.

DARRELL B.
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El cliente no dejó un comentario.

CHRISTINA O.
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El cliente no dejó un comentario.

SAMI R.
Clasificación:

We rented a 20ft box truck from the above place and didnt know the truck was having serve vibating in front it wasnt bad untill we loaded it and it was only loaded half of the truck and then thats when we had the problem with the truck, it was a horriable time for me and my family.

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