Customer Reviews for Prices 66
(U-Haul Neighborhood Dealer)

1,082 reviews

1601 W Roosevelt Blvd   Monroe, NC 28110
(On Hwy 74)

(704) 289-1590

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 4/1/2024: Closed

Services at this Location:

Contact Us

(704) 289-1590

1601 W Roosevelt Blvd
Monroe, NC 28110
(On Hwy 74)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 4/1/2024: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Timothy Houston 
Rating:
5.0

Customer did not leave a comment.

brian ALLEN 
Rating:
5.0

Customer did not leave a comment.

Preston Furr 
Rating:
5.0

Customer did not leave a comment.

Amanda Privette 
Rating:
5.0

Customer did not leave a comment.

Robert Lesure 
Rating:
5.0

Customer did not leave a comment.

JENNIFER BURGESS 
Rating:
5.0

I was satisfied with everything

FRANK HALL 
Rating:
3.0

Customer did not leave a comment.

Randy Kilts II 
Rating:
5.0

Customer did not leave a comment.

laqua champion 
Rating:
5.0

Customer did not leave a comment.

John Martin 
Rating:
5.0

Customer did not leave a comment.

jeremy hill 
Rating:
5.0

Customer did not leave a comment.

JENNIFER BURGESS 
Rating:
4.0

I returned to truck right at 12 o'clock. I put in $10 worth of gas. I was unable to let them know that I have returned it so I might have to pay $20 more. I don't know. Thank you and please let me know if I owe it $20. Thank you very much

Josephine Howard 
Rating:
3.0

They were closed when we got there and when the key was dropped in the box it fell under a shelf or something. Very run down.

elizabeth johnson 
Rating:
5.0

Simplify the after hours on line turn in procedures

Kenneth Scally 
Rating:
5.0

I actually had to cancel my first reservation, no problem. Rescheduled about 10 days later. Guys were very helpful in answering all my questions. And explaining everything about the car trailer.

allen christensen 
Rating:
5.0

Absolutely great service

Natricia Rushing 
Rating:
5.0

Customer did not leave a comment.

Janet Polk 
Rating:
4.0

Customer did not leave a comment.

Shannon Hamlin 
Rating:
5.0

Customer did not leave a comment.

Bailey Corbett 
Rating:
5.0

Did not catch the young man's name that assisted me throughout this process, but he was extremely helpful and respectful. Will recommend this location to others going forward, and will also use them again. Thanks

William Laney 
Rating:
5.0

The guys at Prices 66 were professional and polite. Trailer was well maintained compared to some I have had in the past. Keep up the great work!!

Thomas Teal 
Rating:
5.0

Marty is professional and easy to work with.

Mike Little 
Rating:
5.0

Customer did not leave a comment.

Nathaniel Williams 
Rating:
1.0

, AC not working. The brakes are not working. I almost got into an accident. This is by far the worst rental I have ever gotten

Waled Mashrah 
Rating:
1.0

I rented a car hauler. Someone installed tow hooks on the trailer that were too small for my car's hitch. My car is a bone stock VW Touareg. I spent 2 hours and 3 trips back to Uhaul grinding my hitch down to accept the small tow hooks. The neanderthal manager at Uhaul tried to blame my stock vehicle for the problems and wanted to cancel the rental. Uhaul should try to rent a universal trailer that will fit all vehicles and should have tow hooks that will fit vehicles other than pickups made in the USA.

Peter Rothenbacher 
Rating:
3.0

Customer did not leave a comment.

PAUL Koehler 
Rating:
5.0

Customer did not leave a comment.

JOHN LABS 
Rating:
5.0

Customer did not leave a comment.

JENNIFER BURGESS 
Rating:
5.0

KEEP IT MOVING GOD BLESS YOU'LL ARE WELL

tennie barrano 
Rating:
5.0

Thanks for the help with flat tire. I understand because of the location it was difficult to get fix in a timely manner. The hotel you got for only gave me the one receipt, hopefully that it can be credited back to my card

MICHAEL RYAN 
Rating:
5.0

Customer did not leave a comment.

Janet Santora 
Rating:
5.0

Customer did not leave a comment.

jerry polk 
Rating:
5.0

🔥🔥

ANDRE KASONGO 
Rating:
5.0

Customer did not leave a comment.

STEVEN HALL 
Rating:
5.0

Great customer service

Martin Serrano 
Rating:
5.0

Customer did not leave a comment.

Kristina Ferrioli 
Rating:
5.0

PRICES 66 IS AWESOME. REAL DOWN HOME SERVICE. MY GO 2 ALWAYS. RONNIE C

Ronnie Corley 
Rating:
5.0

Customer did not leave a comment.

Randy Outlaw 
Rating:
4.0

Customer did not leave a comment.

Letitia Massey 
Rating:
4.0

Customer did not leave a comment.

rebecca dye 
Rating:
5.0

Customer did not leave a comment.

Ronald Stevens 
Rating:
1.0

They over charged me for gas *82.18 worth. Luckily I took a picture of the mileage, gas and location for drop off. I contacted customer service with my concern. Uploaded the picture for proof and the customer service agent totally agreed. I was over charged. A refund was issued. I would not recommend using this location or take pictures for proof just in case.

La Toya Phillips-Blakeney 
Rating:
5.0

Did an after hours drop off.

Mark Paradowski 
Rating:
5.0

We receive a very agile, comfortable and timely service

Claudia Elena Lopez 
Rating:
5.0

Great customer service and there is the added bonus of having my vehicle serviced at the same time I was moving... GREAT EXPERIENCE

Linda Dusenbury 
Rating:
5.0

No improvements necessary at this location. Entire process was "off the charts" fast, courteous, professional....on a scale of 1 to 10 this U-Haul location blew the roof of A++++++

richard baggs 
Rating:
5.0

Customer did not leave a comment.

OSCAR SMITH 
Rating:
5.0

Customer did not leave a comment.

jimmy connolly 
Rating:
5.0

Gary is great guy and got our equipment checked in quickly. Appreciate his caring “can do” attitude!

Charles Nichols 
Rating:
5.0

Truck leaked oil on my driveway

James Oliviero 
Rating:
5.0

Customer did not leave a comment.

Fransy Rodriguez 
Rating:
5.0

Helpful staff. Short wait time for pickup.

Scott Brewer 
Rating:
5.0

Customer did not leave a comment.

Lulu Hu 
Rating:
5.0

Customer did not leave a comment.

Kenneth Gattison 
Rating:
5.0

This location is the best, very helpful staff.

Jonathan McClellan 
Rating:
5.0

The guys were absolutely great! Very friendly and went above and beyond amazing customer service!

Rebecca Langham 
Rating:
1.0

Customer did not leave a comment.

Victor Hernandez 
Rating:
5.0

Refund their money

Katherine Kiser 
Rating:
4.0

Customer did not leave a comment.

Carol Houston 
Rating:
5.0

Customer did not leave a comment.

Tylan Case 
Rating:
5.0

Customer did not leave a comment.

Michelle Sawyers 
Rating:
3.0

The Mobil app is awful and not intuitive. It requires the user to fill in data and the take a picture of the gauges afterwards. This is timely and seemingly redundant.

Wayne Barnett 
Rating:
5.0

Customer did not leave a comment.

Lois West 
Rating:
5.0

Customer did not leave a comment.

John Phillips 
Rating:
5.0

Pricing didn’t match expectations I used a 1/16 of a tank and that charged me for 7 gallons there is no way I used that much gas at the rate they charged they are saying it had a 142 gallon tank. I also didn’t drive 40 miles and they said they would refund my difference. They did not. I even flagged down the police because they left a car running after they left and I didn’t want anyone stealing it.

Jason Knight 
Rating:
5.0

Customer did not leave a comment.

FELIX LANIYAN 
Rating:
5.0

Customer did not leave a comment.

Josh Wells 
Rating:
4.0

Customer did not leave a comment.

Adam Stanley 
Rating:
5.0

Everything went smoothly n efficiently will deffinately reccomend as well as use again myself

George Bergman 
Rating:
5.0

Customer did not leave a comment.

Kyle Jenkins 
Rating:
5.0

The customer service was great at the Monroe location. The trucks should be cleaned and fumigated after every customer. Our truck had roaches. I don’t live like that and was mortified to see bugs. I have had to throw away most of my furniture and all food products. I filed a complaint and have not yet been contacted. My family and I are sick to our stomach and plan to make sure that these changes are made for others. I have lots of pictures and my purchase of bug sprays and sanitizers. I definitely expect my money returned immediately. Tomorrow will be my limit on waiting for a response from Uhaul.

ronny bogans 
Rating:
5.0

Customer did not leave a comment.

Michael BISBANO 
Rating:
5.0

Customer did not leave a comment.

dennis tripp 
Rating:
5.0

Customer did not leave a comment.

gabriel rodriguez 
Rating:
5.0

Customer did not leave a comment.

Erica Wise 
Rating:
5.0

Customer did not leave a comment.

Amanda Ellison 
Rating:
5.0

Customer did not leave a comment.

Alan Cline 
Rating:
5.0

Marty was GREAT! I would definitely recommend his services.

Samantha Gilmore 
Rating:
5.0

Nothing at all.

Manzel Parker 
Rating:
5.0

Make sure there is a battery that won’t repetitively die before the first trip is made.

Summer Jordan 
Rating:
5.0

Quick and easy

PATRICIA RICHARDSON 
Rating:
5.0

Everyone at Prices 66 were super friendly and helpful!

Candice Wood 
Rating:
5.0

Mr. Price runs an excellent business with many years of experience offering excellent customer service

TONY DEASON 
Rating:
5.0

Customer did not leave a comment.

Zoran Pilipovic 
Rating:
5.0

I can't think of anything else. Very nice, friendly and knowledgeable about each vehicle.

SWINDELL EDWARDS 
Rating:
5.0

Customer did not leave a comment.

Phillip Schiffer 
Rating:
5.0

Great service from Price 66. Gary and the folks there were very helpful.

Robert Fausti 
Rating:
5.0

There is nothing you could do to make it better. We rent your truck to take food and clothes up to the Appalachian Mt to help the people up there that does not have food and clothes and we would not use any one else. Thank you so much

LAWRENCE TATE 
Rating:
2.0

Customer did not leave a comment.

Justin Palmer 
Rating:
5.0

Customer did not leave a comment.

Jonathan Moore 
Rating:
5.0

Customer service at this location was great. Fast and easy.

John Hurley 
Rating:
5.0

Customer did not leave a comment.

Tegan Dover 
Rating:
5.0

Great and fast service!

Kay Shabazz 
Rating:
5.0

Customer did not leave a comment.

jimmy hatley 
Rating:
5.0

Customer did not leave a comment.

Derrick Griffin 
Rating:
2.0

Truck not clean No hand trucks

Melissa Anselll 
Rating:
5.0

Customer did not leave a comment.

Michael Monro 
Rating:
5.0

Excellent Service and excellent process.

Allen York 
Rating:
4.0

Customer did not leave a comment.

Paul Self 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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