Comentarios del cliente para Prestige Auto Repair

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Prestige Auto Repair

Grado total:

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james M. en

Grado:

They are great

Daliborka K. en

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El cliente no dejó un comentario.

Lindsey W. en

Grado:

Very helpful, great price. We plan to use this location again in the future!

Greg L. en

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El cliente no dejó un comentario.

Randy P. en

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El cliente no dejó un comentario.

Elisabeth G. en

Grado:

El cliente no dejó un comentario.

Janice N. en

Grado:

Nice and clean facility !!! Friendly and pleasant our drop off was processed quickly!!!

SALLY S. en

Grado:

El cliente no dejó un comentario.

Jeffrey G. en

Grado:

Not apologetic that we had to drive 20 minutes from original location. Nor that we got less allotted mileage than original reservation.

LINDA T. en

Grado:

No complaints, all went very well

Jeff J. en

Grado:

El cliente no dejó un comentario.

Tony B. en

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El cliente no dejó un comentario.

PAM G. en

Grado:

El cliente no dejó un comentario.

ROBERT K. en

Grado:

I needed to move a few household goods to my daughter's a few miles away. So I did what smart people should do I RENTED a truck from U_HAUL. the procedure was painless and the cost was reasonable I highly recommend U-Haul and both locations I dealt with.

Dean S. en

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El cliente no dejó un comentario.

Meredyth A. en

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El cliente no dejó un comentario.

KRIS C. en

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El cliente no dejó un comentario.

Philip F. en

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El cliente no dejó un comentario.

LISA H. en

Grado:

wonderful!!!!!

Joseph B. en

Grado:

I received a call from Frank on Friday 3/22 to confirm that I was going to pick up the truck on Saturday 3/23. I confirmed that I was and I also confirmed that it would be at the location that was on my reservation sheet. He said that it would be. To make a long story short., the truck was not at the location and I had to go an additional 16 miles to pick it up. Also, I had reserved an appliance handtruck that was not available. Frank did not seem to be concerned that my reservation had been messed up. He did give me extra miles after I requested a discount of some sort since the pick up location had changed with out any notice. I would not use nor recomend this area to anyone.

Bob W. en

Grado:

El cliente no dejó un comentario.

PHILIP M. en

Grado:

The entire staff was on vacation for the week. Not a problem. Locked my rental and dropped my keys into the after hour drop box. The time was early afternoon.

Stephen P. en

Grado:

Guys were great.

Lindsay B. en

Grado:

El cliente no dejó un comentario.

Doug S. en

Grado:

El cliente no dejó un comentario.

TRINA R. en

Grado:

Service by Frank was excellent as always.

Jason M. en

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El cliente no dejó un comentario.

Howard B. en

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El cliente no dejó un comentario.

RICHARD H. en

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El cliente no dejó un comentario.

WILLIAM K. en

Grado:

Frank is a jewel!!

Philip W. en

Grado:

El cliente no dejó un comentario.

JULIUS W. en

Grado:

they were nice and helpful

Tom L. en

Grado:

Very responsive and friendly.

COREY B. en

Grado:

I’ve rented from them twice now and had nothing but great experiences. All the trucks were super clean. These guys are great to deal with and are very honest. This is my go to place if I ever need a u-haul

James B. en

Grado:

El cliente no dejó un comentario.

Martha P. en

Grado:

I had a better experience this time than I have had in the past with UHaul. The truck was in good condition.

William M. en

Grado:

This was a drop off after hours at a Gas Station location. Could not get my APP to work for some reason, most likely operator error !

Larry D. en

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El cliente no dejó un comentario.

RANDY B. en

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El cliente no dejó un comentario.

John E. en

Grado:

These guys made it quick and EASY!!

Jerry A. en

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El cliente no dejó un comentario.

ROD W. en

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El cliente no dejó un comentario.

JULIE W. en

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El cliente no dejó un comentario.

Ken R. en

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El cliente no dejó un comentario.

LOIS J. en

Grado:

Very friendly and helpful to a first-timer renter!

JOE R. en

Grado:

El cliente no dejó un comentario.

Michael M. en

Grado:

El cliente no dejó un comentario.

BARBARA S. en

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El cliente no dejó un comentario.

SUSAN M. en

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El cliente no dejó un comentario.

Marcus S. en

Grado:

El cliente no dejó un comentario.

Frederick T. en

Grado:

Great place and helpful.

ARMINDA C. en

Grado:

The over all experience was terrible and I have rented 3 U-hauls in the last 4 months alone. I have never had such a difficult experience, this Jasper location was the only location that was good. I made a reservation online 3 days before at a store in Canton for 9 a.m. I called at 7:20 that morning to ask if I could pick the truck up about 30 minutes late (about 9:30) since I was putting my dogs in boarding for the day and the dog place place opened at 9:00. The lady on the phone said that was fine and she would see me about 9:40-9:45. Well, in the system she inadvertently chose 9 p.m. I arrived at the U-haul place where I reserved the truck and they had no trucks, actually said they never did. They said my reservation was changed to 9:30 p.m. they were very matter of fact and could have cared less. I spent 35 minutes on the phone with U haul customer service and got a $50 voucher while I drove 30 minutes out of my way to the Jasper facility and got the truck I needed and agreed to drop the truck that same day, either somewhere in Roswell, Milton or Canton. Not sure exactly since my whole location situation had changed due to my reservation at Canton being changed. I used the truck, it was a nice truck and ran well. I completed the form and filled the tank and put everything in the drop box. The next day I get a call about 4 pm asking when I was going to return the truck or they were going to report it missing. WHAT???? I told her it already returned it the night before in Milton, with gas. She said I was supposed to return the truck in Atlanta. I explained that would not have ever been agreed to as I would have had no ride home and we agreed to 3 different locations and Atlanta was NEVER one of them. She said that's what the system showed and I could handle it through customer service but I would be billed accordingly. I spent another 20 minutes of my life I won't ever get back explaining to customer service the truck was not missing, it had been returned the previous night to one of three locations we agreed upon. I was never supposed to leave it in atlanta as I would have been stranded. Despite what showed in their system, just like I was picking up the original truck 30 min LATER not at 9:30 at night. Moving is stressful enough, it is costly enough. I had my dogs in boarding, I had friends scheduled to help and this was a mess from the moment I arrived. I appreciate the $50 voucher but I spent that in gas going to Canton for no reason and then to Jasper. I think for a WORLD-WIDE company to have a customer sit on hold for 30 minutes is inexcusable. You are big enough and make enough money to handle your phone system better, that is simply crappy customer service. I've just never had an experience with U-Haul like this before. It was frustrating and disappointing and the service people in the stores could have cared less.

Joseph D. en

Grado:

El cliente no dejó un comentario.

Richard J. en

Grado:

El cliente no dejó un comentario.

gary S. en

Grado:

El cliente no dejó un comentario.

Don F. en

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El cliente no dejó un comentario.

KEVIN C. en

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El cliente no dejó un comentario.

JOHN A. en

Grado:

Excellent Service!!! I highly recommend this U-Haul location!

HEIDI S. en

Grado:

Your customer service never picks up the phone. I’ve spent way too much time on hold.

LISA D. en

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El cliente no dejó un comentario.

CRAIG R. en

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El cliente no dejó un comentario.

BRENDA E. en

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El cliente no dejó un comentario.

Ivan R. en

Grado:

El cliente no dejó un comentario.

ken p. en

Grado:

El cliente no dejó un comentario.

Thomas B. en

Grado:

These guys at Prestige Auto Repair always take care of me.

Steven S. en

Grado:

El cliente no dejó un comentario.

DAVID V. en

Grado:

Was charged $25 because the truck was not swept out according to the business. Truck was swept and took pictures after. I believe the business just charged $25 to take advantage of customer.

JOHN R. en

Grado:

El cliente no dejó un comentario.

ELIZABETH E. en

Grado:

They were the kindest of people. I will go back there anytime I need something to move with. He was willing to help us anyway he could. Love love love them.

Margery G. en

Grado:

El cliente no dejó un comentario.

Ivan R. en

Grado:

Great service, Great Trailers Clean, and very helpful staff.

LINDA C. en

Grado:

El cliente no dejó un comentario.

Pat P. en

Grado:

El cliente no dejó un comentario.

JOESEPH W. en

Grado:

Staff are very helpful and friendly. Extremely smooth rental process.

Rhonda M. en

Grado:

El cliente no dejó un comentario.

Michael F. en

Grado:

El cliente no dejó un comentario.

WAYNE G. en

Grado:

El cliente no dejó un comentario.

SANDRA R. en

Grado:

El cliente no dejó un comentario.

DAN O. en

Grado:

Great value, excellent customer service!

Craig P. en

Grado:

El cliente no dejó un comentario.

terry g. en

Grado:

Your toll free number gave me a non-existent location. Subsequent calls to toll free obtained a substitute location. Agent said it was open until 2:00 pm. Talked to the guy there and got directions and advised we were on our way to arrive in a few minutes. We arrived in about 10 minutes at 12:55 on Saturday. Upon arrival, he had closed down and left. I had to unhitch trailer and found a car detail guy out front to unlock door to return rental items and leave a note.

Barbara M. en

Grado:

El cliente no dejó un comentario.

Jennifer R. en

Grado:

We dropped the key in the overnight drop box before completing the steps on the website (which required pictures from inside the truck). I suggest a sticker on the box saying "WAIT - Have you completed your turn in online?" something to let people know they shouldn't drop in their key yet. Also we found this location b/c the assigned location "Faz Corner" is NOT a Uhaul Dealer so they directed me to the Prestige Location. Pretty disorganized but we made it work.

Thomas D. en

Grado:

El cliente no dejó un comentario.

Eric H. en

Grado:

El cliente no dejó un comentario.

pierre g. en

Grado:

El cliente no dejó un comentario.

Calvert J. en

Grado:

El cliente no dejó un comentario.

Gary W. en

Grado:

El cliente no dejó un comentario.

Richard G. en

Grado:

El cliente no dejó un comentario.

TERRANCE V. en

Grado:

El cliente no dejó un comentario.

ALEX W. en

Grado:

El cliente no dejó un comentario.

Christopher B. en

Grado:

I encourage customers to to pre enter their license information, in advance, online. It makes the process go very quick.

William D. en

Grado:

The staff was very helpful.

Brian C. en

Grado:

No one was available at this location at time of drop off. So no real experience there. Although the original drop off location at fax corner no longer existed. To be honest to rent a trailer to carry a small car I was forced to go to 3 different location to find it. To drop it off required 2 different location. So overall I would say I spent 2 hours trying just get the trailer and another 1 hour to drop it off

Danny P. en

Grado:

El cliente no dejó un comentario.

Tammy T. en

Grado:

They rented me a vehicle transit with non-working lights. We called the location to see if the situation could be remedied, but all we got was a response of "well it was working when you left, we have video surveillance so call road side assistance." When we returned the transit in Pikeville Ky, the uhaul representative was appalled that we made it from Georgia to Kentucky accident free because it was missing parts and isn't rentable until he gets it fixed. I had my son in the cab of the uhaul which contained all of our belongings and our vehicle attached to the back. I am SO thankful that an accident didnt occur because we could have been killed or killed someone else on the road.

Frederick T. en

Grado:

El cliente no dejó un comentario.

Robert M. en

Grado:

El cliente no dejó un comentario.

. en

Grado:

El cliente no dejó un comentario.

Alan M. en

Grado:

Wanted me to sweep out the truck or charge me $25. Was in the same condition as received. Counted the blankets 4 times. I felt like I had been convicted of this that and other.